Really professional team and a special mention for all the help and guidance provided by Geraint. This is my first EV and I felt supported all the way. Also part of the deal was the supply and install... See more
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From the moment you step into the show room you can see it's well run. Staff are available and the reception area is staffed with the enquiry service one needs. Toilets are visible also, which wh... See more
Company replied
Sales man not at all pushy very helpful . We are always made welcome by all the staff even the mechanics who we walk past when getting a free coffee. I do enjoy a free coffee
From the moment I stepped into Nathaniel's Bridgend. I was greeted with a friendly welcome. When waiting to see a member of staff they offered refreshments and asked if I was ok and that it won't be m... See more
Company replied
Company details
- #30 of 91 best companies in Car dealer
About Nathaniel Car Sales - Bridgend
Written by the company
Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.
WHY CHOOSE US?
For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!
Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars Offers - Opening Hours
Social Profiles
Facebook - Instagram - Twitter - Linkedin - Youtube - Tik Tok
Contact info
David Street, Bridgend Industrial Estate, CF31 3SA, Bridgend, United Kingdom
- 01656 662277
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Really helpful
Really helpful, went that extra mile to get us the car , highly recommended.
3 May 2026
Reply from Nathaniel Car Sales - Bridgend
Hi John, Thank you so much for taking the time out of your day to leave us a 5 Star review.
Good communication
Good communication. Prompt delivery to agreed timeline and patience during detailed handover.
3 May 2026
Reply from Nathaniel Car Sales - Bridgend
Hello Both, thank you for leaving a 5 star review. we hope you enjoy your new car.
The salesman was excellent
The salesman was excellent. I was recently Widowed and he was very empathetic.He was so helpful.
7 March 2026
Reply from Nathaniel Car Sales - Bridgend
Hi Dianne, Thank you so much for taking the time to leave a 5 Star review. We are so glad we were able to look after you as you deserved.
Tale of two garages
Tale of two garages. Arrived at Cardiff branch (where I'd previously bought an MG4 and had great service), for a pre booked test drive on a Deepal 07. Young Deepal salesman said he'd no idea I was coming and that their demo was awaiting a new tyre. Said if I waited 2 or 3 hours he may be able to sort something out!!
Left there phoned the Bridgend branch, spoke to Nyal who arranged to see me as soon as I drove there. Took me out for a drive, loved it, bought one there and then.
31 March 2026
Reply from Nathaniel Car Sales - Bridgend
Hi Chris, Thank you for your feedback. We will pass your comments on to the management and pass your kind words on to Nyle.
Excellent service
Best car buying experience I have ever had. Terry was really helpful,friendly, informative yet not pushy . The company had a great offer with their volt promotion and were very easy to deal with all the staff we met were really friendly and helpful. The whole experience was super smooth would highly recommend and would not hesitate to but from Nathaniel's again
24 April 2026
Reply from Nathaniel Car Sales - Bridgend
Hello Rachel, thank you for your 5 star review. Terry was extremely happy to read your comments, and thank you for your kind words.
Reply from Nathaniel Car Sales - Bridgend
Hello, thank you for taking the time out of your day to leave us a 5 Star review.
Great service from Nyle
Great service from Nyle, nothing as too much trouble and made the process very easy
27 April 2026
Reply from Nathaniel Car Sales - Bridgend
Hello Daniel, Thank you for your 5 Star review. Nyle is very new to the team, so your kind words and feedback mean so much to him. thank you again.
Amazing staff
I was welcomed in at Nathaniel’s by a lovely lady on reception who made me and my daughter feel like family. I then was sold my car by Tom, he was amazing! He helped me choose the right car for me. Talked me through absolutely everything. Any questions I had were answered and everything was very thorough. I bought my first car back in 2017 with Tom and I upgraded this week. Perfect customer service and care from start to finish. Couldn’t recommend enough
25 April 2026
Reply from Nathaniel Car Sales - Bridgend
Hi Chloe, Thank you for leaving a 5 Star review, your comments made Tom's day. We hope you enjoy your new car.
Reply from Nathaniel Car Sales - Bridgend
Hi Cassie, Thank you for leaving a 5 star review. Julian will be chuffed to read your comments.
Exceeded all my expectations!!
Needed to book my car for its 1st service, Louise was an absolute superstar, she identified an issue with my details, escalated it, got it sorted and called me back! She clearly is an asset and genuinely understands the meaning of excellent customer service and putting the customer at the heart of everything she does.
9 April 2026
Unprompted review
Reply from Nathaniel Car Sales - Bridgend
Thank you for your 5 star review. Louise is a very valued member of our team, she will be delighted to read your comments. We look forward to seeing you on your 1st service.
Don't you hate it when you buy a new car?
Don't you hate it when you buy a new car and get half a tank of petrol, rushed handover, no explanation of key features?
Well Nathaniels is the opposite. I just took delivery of a new MG IM6 Launch Edition, super friendly people, as fast or slow a process as I wanted - useful tips for some popular functions and a fully charged EV.
Nice follow ups and checks on how I was getting on and other helpful suggestions and a rewards card / app coming in May that is packed with help and actual rewards like free coffees, sports tickets.
I'd highly recommend buying a car from them - they can find something that meets your needs and is very affordable.
Their staff and customer service is first class - can't fault it.
And say hello to Nala the dealership dog.
14 March 2026
Reply from Nathaniel Car Sales - Bridgend
Hi Paul, Thank you so much for your wonderful 5 star review. You had us worried with the first few lines... However we are super happy that our staff were able to look after you and deliver an experience that you were expecting. we will let you know as soon as the app is live, and remember if you need anything we are just a call away.
Reply from Nathaniel Car Sales - Bridgend
Hi Brian, Thank you for taking the time to leave us a review.
well explained conditions
18 February 2026
Reply from Nathaniel Car Sales - Bridgend
Hi Chris, Thank you for taking the time to leave us a review.
Not the first visit
A good selection of cars and the staff are very friendly and helpful. A comfortable and clean waiting area.
15 March 2026
Reply from Nathaniel Car Sales - Bridgend
Hi Gareth, Thank you for taking the time to leave a 5 star review, it really does mean alot to us.
Car Buying Made Easy
Whilst busy and delays inevitable the team were very helpful, answers all of my queries, made the process as simple as it could be and had my new purchase ready when they said they would. Really appreciated the site manger popping in personally to apologise for any waiting time. A very personal gesture that demonstrates how customer focussed they are. Thank you.
15 March 2026
Reply from Nathaniel Car Sales - Bridgend
Hi Neil, Thank you for your 5 star review. we really appreciate your kind words, and would like to thank you again for your patience on the day.
This is my third purchase
This is my third purchase from Nathaniel Bridgend branch, Tom Hughes was yet again fantastic. The whole experience was made so easy by all the staff.
Really well pleased with everything.
14 March 2026
Reply from Nathaniel Car Sales - Bridgend
Hi Steve, Thank you for leaving us a 5 star review. Tom was very pleased to read your comments. we all hope you enjoy your new car and look forward to seeing you at servicing time.
Open friendly helpful as always.
11 March 2026
Reply from Nathaniel Car Sales - Bridgend
Hi Kev, Thank you so much for taking the time out of your day and leaving a 5 star review. It really means alot to us all.
Reply from Nathaniel Car Sales - Bridgend
Hi Graham, Thank you for your 5 star review. We are very happy that our staff were able to look after your requirements.
New car
Dealt with matthew who was excellant all the way through,when we walked in were'nt sure which car to have,matthew talked us through what cars had what features,and answered all our questions.Not once did he push us towards one car he let us decide.
11 March 2026
Reply from Nathaniel Car Sales - Bridgend
Hi Mr Davies, Thank you for your 5 star review. Matt was made up to read your comments, it really makes a difference to all the team when they read such lovely words.
No hard sell which was great
No hard sell which was great, but no real great service either. We wanted a car, they sold us what we wanted. Did have a free coffee and they preserved after having some technical issues with payment system, but nothing out of the ordinary. They did swap a 3pin cable for a car charging cable but had to collect it from another branch so decent service, not exceptional.
Update, left 2 messages for sales manager to contact me but no response. Have altered my review accordingly
14 March 2026
Reply from Nathaniel Car Sales - Bridgend
Hello Mr Keylock, Thank you for your review, however we are disappointed that you didn't feel we had done enough to warrant the 5 Stars. We did allow you to take ownership of your new car even though your payment was unable to be taken and were prepared to wait a few more days for you to transfer it. I don't think many other dealerships would have been quite so accommodating, it seems you hadn't informed your bank that you were making a large transaction and that was the reason why it was a void payment on the day. We also supplied you with a type 2 charging cable from our Swansea branch at your request free of charge, which is not something that this vehicle comes with as standard. If there was anything more you feel we could have done to go the extra mile please contact the Sales Manager at Bridgend and he would be happy to hear your thoughts.
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