Nathaniel Car Sales - Bridgend Reviews 

1,217
TrustScore 5 out of 5

4.9

David Street, Bridgend Industrial Estate, CF31 3SA Bridgend, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From the moment you step into the show room you can see it's well run. Staff are available and the reception area is staffed with the enquiry service one needs. Toilets are visible also, which wh... See more

Company replied

Rated 5 out of 5 stars

From the moment I stepped into Nathaniel's Bridgend. I was greeted with a friendly welcome. When waiting to see a member of staff they offered refreshments and asked if I was ok and that it won't be m... See more

Company replied

Rated 5 out of 5 stars

We have purchased vehicles from Nathaniel for many years. The salesman are always extremely knowledgeable, polite and courteous answering any query. We have always been delighted with the service r... See more

Company replied

Rated 5 out of 5 stars

It's been a long time since stepping out to buy a new car. I was pleaseantly surprised by the range and variety of most makes and models. Pricing was fair and competitive with no hidden surprises. W... See more

Company replied


Company details

  1. #13 of 91 best companies in Car dealer

About Nathaniel Car Sales - Bridgend

Written by the company

Group2

Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.

WHY CHOOSE US?

For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!

Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars OffersOpening Hours

Social Profiles
Facebook - Instagram - Twitter - Linkedin - Youtube - Tik Tok

Contact info

  • David Street, Bridgend Industrial Estate, CF31 3SA, Bridgend, United Kingdom

  • 01656 662277

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(1,217)

610 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service - thank you!

2 April 2026
Unprompted review
Nathaniel Car Sales - Bridgend logo

Reply from Nathaniel Car Sales - Bridgend

Hi Siobhan, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated.

Nathaniel Cars Bridgend.

Rated 5 out of 5 stars

Excellent service and experience

I visited numerous times before deciding an a car. Craig was excellent at explaining the pros and con of the cars I was considering. Finally decided on a Skoda Karoq and was allowed to test drive numerous times. Picking up the car was quick and stress free and was given very good instructions on how to operate the vehicle, as it was my first Automatic car. Excellent service all round.

18 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Andrew, Thank you for leaving a 5 star review. We will pass your kind words on to Craig. We hope you enjoy your new car, and if you need anything please feel free to contact us

Rated 5 out of 5 stars

The whole experience of purchasing a…

The whole experience of purchasing a car from Nathaniel cars was excellent. Well informed staff who were very polite and helpful.

18 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Hello Phillip, Thank you so much for taking the time out of your day to leave a 5 star Review.

Rated 5 out of 5 stars

Purchased A Changang Deepal S07

Purchased A Changang Deepal S07
Salesman Nyle was amazing from start to finish highly recommended

16 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Hello Harri, Thank you so much for taking the time out of your day to leave a 5 star Review. Nyle was chuffed to read your comments, as he is quite new to the team so to read lovely comments like this means alot.

Rated 5 out of 5 stars

Excellent service

Excellent service, Very helpful. Purchased multiple cars from here. Very Happy

10 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Samantha, Thank you so much for leaving us a 5 Star review.

Rated 5 out of 5 stars

Amazing place and very professional

This place was recommended to me by quite a few people as I was looking for a new car. The representative who dealt with the sale was very professional and explained everything in simple terms. Very happy with the car I got from them and would definitely recommend them.

8 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Hello David, Thank you so much for taking the time out of your day to leave a 5 star Review, and remember that we have a referral scheme in place for all our loyal customers.

Rated 5 out of 5 stars

Nathaniel Car Sales were very helpful…

Nathaniel Car Sales were very helpful and under standing with no sales pressure but eager to help you find the right cat

12 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Hello David, Thank you so much for taking the time out of your day to leave a 5 star Review.

Rated 5 out of 5 stars

Aiden Monkton great sales guy

Aiden Monkton. Great guy, great service. Oh yeah and the car is great.

12 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Hello Peter, Thank you so much for taking the time out of your day to leave a 5 star Review. Aiden was chuffed to read your comments, as he is quite new to the team so to read lovely comments like this means alot

Rated 5 out of 5 stars

Nathaniel *****

Since purchasing our first car from you, all your staff have been so helpful and professional, any query i’ve had has always been dealt with without question.
Dan, who is dealing with me on my new purchase is such a credit to Nathaniel. So friendly, professional and approachable.
What a bonus the free MOT for life is to. I’m sure the marvellous aftersales I recieved will continue with my new car.
Will always recommend Nathaniel Cars.

10 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and great feedback, we hope you enjoy your new car and we look forward to seeing you on your next visit

Rated 5 out of 5 stars

Sales listened to my needs…

Terry Christopher listened to my needs and found me the perfect S/H car. The process was easy and my car taken in P/Ex.
When I collected the car, it was immaculate and a young technician was most helpful explaining the finer details of the motor.

8 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and great feedback, I will ensure the team mentioned get to see your comments

Rated 5 out of 5 stars

Nathaniel's quality - first-rate service.

The friendly assistance of all staff, and the personal attention of Wayne himself. Aiden and his colleague carried out all the paperwork and demonstrated the car I bought with complete efficiency and absolute courtesy ("full marks" for them both).

6 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and great feedback, Aiden and Wayne will be thrilled. We hope you enjoy your new car

Rated 5 out of 5 stars

Great service from Terry

Great service from Terry

9 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Graham, Thank you for Leaving a 5 Star review. Terry will be very happy to read your comments.

Rated 5 out of 5 stars

New car problem

I'd purchased a new MG4 Urban only a few days earlier so called into the showroom on the off chance. Vanessa was exceptionally helpful, explained what the issue could be and arranged for one of the Service department team to check the car over immediately. At the same time, she arranged for a courtesy car, which was a great help.
Vanessa rang me around an hour later to advise that it was just a software update and that my car was ready.
This was a first class service and my utmost thanks go to Vanessa for her assistance.

2 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Hello Gary, Thank you for leaving a 5 star review. We will pass your kind words on to Vannessa.

Rated 5 out of 5 stars

I bought a used vehicle and having…

I bought a used vehicle and having driven home 25 miles a fault developed with the 12volt battery. It was sorted straight away that a courtesy car would be provided whilst my car was recovered. It was fixed within 24hrs of the dealership receiving the car

3 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Hello David, Thank you for taking the time out of your day to leave a 5 star review, and for your understanding and patience.

Rated 5 out of 5 stars

First time to buy or own an electric…

First time to buy or own an electric car Aiden knew his stuff and was main reason to sign on the day, apparently a trainee well compliments to his manager, he is the future of Nathaniel. I was very nervous and his approach was not pushy and excellent at delivering a sales.

8 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Hello Mr Morgan, Thank you so much for your Kind words. Aiden was made up to read your lovely comments, it makes a huge difference to our staff to read comments like this.

Rated 5 out of 5 stars

Picked up my car with no problem I did…

Picked up my car with no problem I did have a problem with the car but it was sorted swiftly and professionally and I was supplied a hire car. I can't falt the staff at Nathaniel cars who went above and beyond to help keeping me updated throughout.

30 April 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi David, Thank you for your 5 star review and your kind words.

Rated 5 out of 5 stars

Really helpful

Really helpful, went that extra mile to get us the car , highly recommended.

3 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi John, Thank you so much for taking the time out of your day to leave us a 5 Star review.

Rated 5 out of 5 stars

Good communication

Good communication. Prompt delivery to agreed timeline and patience during detailed handover.

3 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Hello Both, thank you for leaving a 5 star review. we hope you enjoy your new car.

Rated 5 out of 5 stars

The salesman was excellent

The salesman was excellent. I was recently Widowed and he was very empathetic.He was so helpful.

7 March 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Dianne, Thank you so much for taking the time to leave a 5 Star review. We are so glad we were able to look after you as you deserved.

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