Nathaniel Car Sales - Cardiff Reviews 

496
TrustScore 5 out of 5

4.8

218 Penarth Road, CF11 8NN Cardiff, Wales, GB


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Rated 5 out of 5 stars

We recently purchased an MG ZS Hybrid+ from Nathaniel Used Cars in Cardiff - a recently launched new site for selling used cars at the end of Penarth Road. We couldn't be happier with our experience,... See more

Company replied

Rated 5 out of 5 stars

From walking into showroom to collecting car was an absolute dream with no problems. Elliott was extremely helpful, efficient, precise and friendly. In fact this was the best ever treatment I have rec... See more

Company replied

Rated 5 out of 5 stars

First class service, not pressurized or rushed to place order. Elliot Cooze was able to answer all our queries and was very friendly and approachable. So impressed that we brought our daughter down to... See more

Company replied

Rated 5 out of 5 stars

Extremely friendly, helpful and knowledgeable regard to car specs and system operations on which I was fully briefed before a test drive. After I had carried out an extensive test drive on my o... See more

Company replied


Company details

  1. #30 of 90 best companies in Car dealer

Written by the company

Nathaniel Cars Cardiff is the main dealer for Cardiff and the wider region for MG, Fiat and Abarth brands. We offer a wide range of garage services suitable for both Private & Business users: our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula!


Contact info

4.8

Excellent

TrustScore 5 out of 5

496 reviews

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4.8

All reviews

(496)

622 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A car dealership that really does put the customer first!

How refreshing, a car dealership that really does put the customer first! From my initial enquiry to collection and after sales support Christian and his colleagues have been super helpful. There was no hard sell and nothing was too much trouble. The whole process went without a hitch. I live in Gloucestershire and travelled to Cardiff and would definitely recommend Nathaniel's.

22 June 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you so much for the brilliant feedback and review, I am sure this will mean a lot to Christain and the Cardiff team when they read it
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Awesome service from Elliot Crooze

Elliot Cooze car sales executive was absolutely brilliant making customer's feel at home with his knowledge and politeness selling a vehicle, nothing was to much trouble for him, when you ask him a question he listened and answered it with no problems.
I woul definitely recommend this company to anyone looking for a new vehicle.

20 June 2025
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Reply from Nathaniel Car Sales - Cardiff

Thanks for such a fantastic review and comments, we really appreciate it and will share this with Elliott and the Cardiff Team
Kind Regards

Rated 5 out of 5 stars

Excellent service all round

Excellent service all round, good and detailed explanations of different services and finance options.

22 June 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for the great review
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Great advice

Great advice, care and communication throughout. Elliott was/is great - thank you! 😁

20 June 2025
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Reply from Nathaniel Car Sales - Cardiff

Than you very much for the great feednback and review
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Fantastic experience at Nathaniel Cars

The sales team in Cardiff were fantastic especially Elliot. He answered all my questions and was extremely helpful and friendly. We went in on a Friday and left with a new car the same day. Can't fault anything with our experience. Would highly recommend Nathaniel Cars.

15 June 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you Daniella for your recent purchase and the great feedback , we will share this with Elliott and the team
Kind Regards

Rated 5 out of 5 stars

Always greats service

Always greats service, Damien is always there to help and was just amazing through the whole experience.

13 June 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you so much for the amazing feedback, we will make sure this is shared with Damien and the Cardiff Team
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Mobility cr

Very nice guy very helpful quick had my car in four days thanksElliot

6 June 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for the great feed back, we hope you are enjoying your new MG
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

5 Star Treatment

from the moment i went into the showroom you felt valued.no pressure selling just helpful great sales people. very helpful and knowledge is second to none. Offered a drink and biscuits when we sat down for an informal chat great company

1 June 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you so much for your recent purchase and the great feedback you have left us, we hope you enjoy your new MG
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Shane is brilliant

From the moment we walked into the showroom there was no in your face salesman pushing or following us around, we sat down when we were ready and Shane the salesman was helpful and couldn't be better. We were constantly in contact and true to his word our car was ready within 4 days.

1 June 2025
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Reply from Nathaniel Car Sales - Cardiff

Thanks for the wonderful comments and feedback, we really appreciate you taking the time to do this and we will definatley pass on your thanks to Shane
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

So friendly and helpful.....

The staff's expertise and courteous demeanor was exceptional; there was no pressure, and all aspects were clearly explained. The service was outstanding and highly recommended. Elliot Cooze provided exceptional assistance from initial contact, guiding me through each step with a follow up call post sale to check everything was in order. His vehicle expertise was evident, and the entire process was efficient and seamless.

31 May 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you Mr Swarfield for the really great review and comments, we appracite this very much and will share it with Elliott.
Enjoy your new ZS Hybrid+,
Kind regards, Nathaniel Team

Rated 5 out of 5 stars

Would highly recommend the team at…

Would highly recommend the team at Nathanial Cars Cardiff. Shane specifically was not only knowledgeable and helpful but also warm and friendly from beginning to end which made the whole experience that much better. All my questions were answered immediately and the handover when collecting the car was fantastic as he went through all the car features.

30 May 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for your great review and recommending Nathaniel Cardiff, we hope you are enjoying your new car.
Kind regards Nathaniel Team

Rated 5 out of 5 stars

Elliott was amazing

Elliott was amazing! Very helpful. Would definitely recommend.

28 May 2025
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Reply from Nathaniel Car Sales - Cardiff

Many Thanks for the great review
Kind regards Nathaniel Team

Rated 5 out of 5 stars

Great experience in Cardiff

Great experience in Cardiff. Thank you Daniel for your help and the follow up call to check if everything was ok and if I had any questions 👍

29 May 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for your recent purchase and the great review
Kind regards Nathaniel Team

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff , especially Shane who was a pleasure to be served by.

15 May 2025
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Reply from Nathaniel Car Sales - Cardiff

Thanks for the great feedback, we really appraciate it and will share it with Shane
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Great service

Great service from Christian and Elliott

26 May 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for the great feedback and review
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

The sales rep Christian was very…

The sales rep Christian was very helpful went through everything and put us at ease. When I collected the car there were still a few marks on it, so Christian took it back to the workshop and they sorted there and then. The whole process was easy and stress free

24 May 2025
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Reply from Nathaniel Car Sales - Cardiff

Thanks for your recent purchase and the great review, enjoy your new MG
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Put it very simply great personal service

Put it very simply great personal service from a guy who was genuinely interested in us..no 'sales pitch'... no pressure... no hassle...he just answered all our questions...nothing was too much...and more importantly did not patronise us,,,nor made us feel we were being 'silly'!! Step forward...Shane Perry

21 May 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for the great feedback, Nathaniel Cars are a family business and we treat our customers the same. We will definately share this with Shane
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

The buying process was really easy and…

The buying process was really easy and explained clearly, all options were discussed and costed.
Damian guided my car choice and eventually I chose the car I wanted.
Christian dealt with the car collection in a professional manner

14 May 2025
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Reply from Nathaniel Car Sales - Cardiff

Many thanks for your recent purchase and taking the time for leaving a great review and comments
We will definately share this with Damien
Kind Regards Nathaniel Team

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