First class service, not pressurized or rushed to place order. Elliot Cooze was able to answer all our queries and was very friendly and approachable. So impressed that we brought our daughter down to... See more
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David Street, CF31 3SA, Bridgend, United Kingdom
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Cody was very helpful throughout the whole purchasing experience (even when there was a problem with the paperwork the day we were picking the car up, he dealt with it very efficiently). We were kept up to date with the delivery date throughout which was actually quicker than first indicated which suited us just fine. Only negative was the handover which was very quick considering the complexity of the car. Overall, I would highly recommend Nathaniel Car Sales.

Reply from Nathaniel Car Sales

Reply from Nathaniel Car Sales
Cody was super helpful and professional. The service was quick and efficient with no stress to myself. The car is amazing and so comfortable to drive. Thank you for a very informative sale.

Reply from Nathaniel Car Sales

Reply from Nathaniel Car Sales
Dan at Bridgend made my experience of purchasing a car smooth, after 11years of having a company car and not having to do a great deal, he explained everything and talked me through the different options. Allowed us to take our time to think and come back to him, test drive for a second time before we came to the decision to purchase. Would definitely recommend this branch and Dan!

Reply from Nathaniel Car Sales

Reply from Nathaniel Car Sales
Very helpful and after care fantastic Damien made my first experience having a mobility car much appreciated which has helped me so much to be driving a automatic car to manage my health driving

Reply from Nathaniel Car Sales
Very friendly and not pushy. Gave us time to look around without being pestered by sales people.

Reply from Nathaniel Car Sales
Could not fault Damian in any way, everything was explained though erythema to me also he rang me to ask if everything was OK.he told me if I need any help with anything either go to showroom or ring him. Very pleased

Reply from Nathaniel Car Sales
how friendly the staff were,how i was put at ease during the whole experiance .how i was shown the features of the car. how clean the car was ,nice smell of new car,

Reply from Nathaniel Car Sales

Reply from Nathaniel Car Sales

Reply from Nathaniel Car Sales
Took delivery of my new MG IM5 today. Fantastic service. Regular phone calls since ordering from Sandra providing updates and then Owain who delivered the car was great in demoing the vehicle as well as providing ETAs along the way. The car arrived on a low loader so was immaculately clean, fully charged and no added delivery mileage. Compared to leasing experiences I've had in the past, this was 5 stars all the way. Highly recommended.

Reply from Nathaniel Car Sales

Reply from Nathaniel Car Sales
we were recommended by Laura Cotterel who already purchased the MG4 from you the experience was very good and the salesman was excellent with his knowledge of the product.

Reply from Nathaniel Car Sales
Over 20 odd years of having Motability cars, we haven’t always had the best experience with dealers, but our experience at Nathaniel was smooth, straightforward and stress free
Would highly recommend them for Motability

Reply from Nathaniel Car Sales
Fantastic customer service
we were greeted at the door by cody , he made us welcome straight away.
talked us through everything and we made our mind up and purchased the car
All the staff are friendly in the Cardiff dealership

Reply from Nathaniel Car Sales
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