National Boiler Parts Reviews 

263
•
TrustScore 2.5 out of 5

2.6

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Rated 5 out of 5 stars

5 star. Found a brand new part for a 27 year old boiler. Dispatched and arrived next day. Installed and working perfectly! Excellent choice of courier in DPD as well. Regular updates and clear time of... See more

Company replied

Rated 5 out of 5 stars

I have used National Boiler Parts several times this year, parts always arrive very quick and have so far always worked fine. Good stock of reconditioned parts, and if they are out of stock will refur... See more

Rated 1 out of 5 stars

Really awful service, avoid this company at all costs wish i’d checked these reviews before ordering so disappointed.

Company replied

Rated 1 out of 5 stars

Utter shambles. I have tried to get in touch via email phone facebook and whatsapp and only got an answer after countless attempts. They have still not dispatched my purchase after a month and I h... See more

Company details

  1. Heating equipment supplier
  2. Electronics manufacturer
  3. Manufacturing Service
  4. Plumbers' merchant

Written by the company

National Boiler Spares are a boiler spare parts specialist company and our aim as a business is to bring quality boiler spare parts and other heating industry items from leading manufacturers to trade buyers at best prices. We sell to public/end user at...


Contact info

2.6

Poor

TrustScore 2.5 out of 5

263 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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2.6

All reviews

(263)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yes please

Hi I was advised to contact these by my heating engineer, we needed a circuit board for my dad's boiler. We got in touch found they had one of their refurbished ones the deal was done the service excellent, and very happy with the price.would I use again, without doubt.

16 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi Trevor


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

Brilliant service and really quick

Brilliant service and really quick. Got me out of a hole just when I needed it. And not expensive. Refund of deposit also made very quickly. Definitely recommended. Couldn't fault it. Really pleased.

16 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

Excellent pcb repair service and parts supplier

Excellent service and rapid reply to my enquiry regarding pcb repair.

Well packed next day delivery.

Saved over £100 not having to purchase a new pcb.

16 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi Colin


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!


Rated 5 out of 5 stars

Fast, fair, excellent service

order received next day. Slip up meant I received wrong part but message was answered immediately with correct part arriving next day and no need to return wrong part! That’s what I call good service. Very impressed, I’ll definitely use them for any boiler parts I need.

16 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi Bob


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

Boiler spares.

Parts ordered arrived in good time and were of good quality. Excellent service. Highly recommended.

16 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi Andrew


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient. Thanks.

16 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi Ravus


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

Fast service

Fast service, great goods. Many thanks.

16 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi Philip


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

Replacement part for Baxi boiler

Replacement part for Baxi boiler. The part was easily found on the website. Price was good, delivery very quick but most of all the part was the right one, I've bought so much from internet sellers and the item is often not what you expected.

16 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi Chris


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

Combi Boiler

Parts arrived in express time and in good order. An excellent purchasing experience.

16 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi Joe


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

Highly recommended

Very quick delivery, the part for my old Glowworm was easy to find and very reasonably priced. Still working fine after a few months.

16 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi Agnieszka


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

Easy to locate the part needed

Easy to locate the part needed. Easy to order and it was dispatched and delivered very quickly. Excellent .

16 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi Alan


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

I am not too keen on ordering online

I am not too keen on ordering online, ordered a Worcester Fan and it came next day, well packaged, fast shipping, saved money. Many thanks

16 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi John


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

Recommended!

I have ordered and used PCB. It is a pleasant experience. Greetings from Sweden!

16 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi Ramon


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

Fast shipping

16 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi Emrah


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

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