National Boiler Parts Reviews 

263
•
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

5 star. Found a brand new part for a 27 year old boiler. Dispatched and arrived next day. Installed and working perfectly! Excellent choice of courier in DPD as well. Regular updates and clear time of... See more

Company replied

Rated 5 out of 5 stars

I have used National Boiler Parts several times this year, parts always arrive very quick and have so far always worked fine. Good stock of reconditioned parts, and if they are out of stock will refur... See more

Rated 1 out of 5 stars

Really awful service, avoid this company at all costs wish i’d checked these reviews before ordering so disappointed.

Company replied

Rated 1 out of 5 stars

Utter shambles. I have tried to get in touch via email phone facebook and whatsapp and only got an answer after countless attempts. They have still not dispatched my purchase after a month and I h... See more

Company details

  1. Heating equipment supplier
  2. Electronics manufacturer
  3. Manufacturing Service
  4. Plumbers' merchant

Written by the company

National Boiler Spares are a boiler spare parts specialist company and our aim as a business is to bring quality boiler spare parts and other heating industry items from leading manufacturers to trade buyers at best prices. We sell to public/end user at...


Contact info

2.6

Poor

TrustScore 2.5 out of 5

263 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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2.6

All reviews

(263)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got the job done

Got the job done , part arrived promptly 👍

14 October 2020
National Boiler Parts logo

Reply from National Boiler Parts

Hi Paul


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

Descriptive website

Descriptive website, good communication once ordered.
Excellent service, got what i ordered, delivered within the hour advised.
Would use again.

14 October 2020
National Boiler Parts logo

Reply from National Boiler Parts

Hi Robert


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

Excellent service

Fast delivery, competitively priced

14 October 2020
National Boiler Parts logo

Reply from National Boiler Parts

Hi Trev


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

Excellent product

Excellent product, really fast delivery and great communications throughout.

11 October 2020
National Boiler Parts logo

Reply from National Boiler Parts

Hi Paul


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

The service and product both were high…

The service and product both were high quality. That definitely exceeded my expextations.

11 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi Orcun


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

Excellent Serice

Part arrived on time and fixed the fault with my boiler.

10 October 2020
National Boiler Parts logo

Reply from National Boiler Parts

Hi


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

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