National Floors Direct Reviews 

Installation of our new kitchen floor was accomplished on the date we requested. It was well done in a timely manner. The installers were very hard-working, efficient, neat and precise. We are happy with the result of a beautiful floor. Thank you to National Floors Direct for providing us with a gift card for taking the time to post this honest review. 

Very professional, job came out perfect and they clean up everything. I would highly recommend them

Good pricdde - came on appointed date - worked quickly and cleanly

They were fast, professional, did a fantastic job. And there was no trash of any kind left behind.

Friendly, transparent , informative, affordable, excellent quality, efficient. National Floors Direct Is my Flooring go to!

We contacted National Floors Direct after getting a quote from another major outlet for installation of carpets in two rooms.
Their representative scheduled a visit for the site survey. They showed up at the exact time scheduled and spent an hour explaining their product and the superior warranty. They measured the rooms and, true to their word, and presented us with a quote that was 15% lower than our original estimate. The installer arrived on time…installed our carpets…invited me to inspect the work and cleaned up the area before leaving.
I received a gift card for my time in posting this honest review.

Customer service

Excellent work and installers were very good, pleasant and accommodating.

George promptly arrived for the appointment and had samples ready to view. He described and explained each type of product and answered every question I had. Very professional service and worked with my budget. The installation was scheduled and the installation team was excellent - very pleasant from start to finish.

everything went smooth on installing my new floors, they look great, he kept the rooms clean and kept at it till the job was done. i liked it enough to set up for another flooring job at my house the end of june

The consultant was very professional and knowledgeable and very patient…The crew came right in and started working…I love my flooring and will be calling back for more…

Everything was great. Very professional and detailed.

It was seamless from the beginning and everything went as planned. Friendly and professional.

I am very happy with my experience using National Floors Direct for my flooring project. From my free home estimate with sales rep Ryan through the actual installation, everything was great! Ryan was knowledgeable, patient and friendly. Provided several floor samples for my choosing and took the time to listen to my wants and needs. The installation team was on time and worked all day to make sure my floors were finished in that time. They came out more beautiful than I originally even thought!

From the measurements to the installation very happy with the professionalism that I received throughout the whole entire plan. Now my next experience with your company will be having three bedrooms carpeted and linoleum put in the kitchen and installed.

Great experience
Easy to get in touch with
Scheduling was accurate
Quality of work was great

Don’t do it! The sales person tells you what you want to hear. There is very little communication between the company and the contractors they use. I was told by my representative that they would level a floor and do a minor subfloor repair. When they contractors show up two weeks later, they are unfamiliar with the repairs that need to be done. Neither the contractors nor corporate are helpful at all. They left my house in an unlivable condition with no bathrooms or stove. They offered to refund me 400 for materials that they were no longer going to use. My family will now have to live in a hotel until I can get someone else to fix and finish the install. I know lot’s of contractors but I went with National floors because they said they could do everything at once in one day. If you have a new house that needs no prep work then they might work well but I cannot warn you against them more!