Really helpful. Booked in quickly. I arrived and was greeted warmly. The gentleman had the issue sorted within 15 mins and the price was reasonable. Would 100% use them again.
Company replied
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See what reviewers are saying
I have given a five as the technician Barry was brilliant. Excellent job and extremely helpful with his advice and more importantly a very nice person. Had the score been for communication it would b... See more
Company replied
Stone chip repair with minimal damage. All day appointment lost tracking approximately 1 and a half hours before appointment. Got a telephone call ten minutes before to say they were local. Frien... See more
Company replied
New screen fitted. Leaked. Came out to reseal, still leaked. Took car to depot in Canterbury. Very helpful but still leaking. Sealed myself with sealant from Halfords. The staff were always very he... See more
Company replied
Company details
About National Windscreens - Canterbury
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
Broad Oak Road 226, CT2 7PX, Canterbury, England, United Kingdom
- 01227-490-165
4.6
Excellent
631 reviews
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Very efficient.
Very efficient.
But address needs to be updated as old Rhodaus one appears in many searches, including in your own databases.
30 September 2025
Reply from National Windscreens - Canterbury
We're glad you found our service efficient. We appreciate you bringing the address issue to our attention, and we'll certainly update our databases. Thanks for the feedback.
Reply from National Windscreens - Canterbury
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Canterbury
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Replacement windscreen at workshop
I was treated very politely when visiting workshop and offered coffee. waiting area very nice with wifi and very clean toilets
25 September 2025
Reply from National Windscreens - Canterbury
We're happy to hear that you were treated politely and enjoyed our workshop's amenities. We appreciate your positive feedback regarding your experience with us.
I went to the Canterbury branch and…
I went to the Canterbury branch and they were absolutely BRILLIANT . I actually turned up at the time I was asked to . It is really worth doing that . Anyway the windscreen was replaced within 2 hours and they were really efficient and very nice too !
24 September 2025
Reply from National Windscreens - Canterbury
We're happy to hear that your visit to the Canterbury branch was a success! It's great to know the windscreen replacement was efficient, and the team was nice. Thank you for your positive feedback.
Replacement carried out
The guy ( Barry) who came to replace my screen was very polite and knew his job. Due to rain, he was delayed in carring out the work, at my address. He went to another job, returned to me as the rain had stopped. Window screen replaced. Great job and customer service.
23 September 2025
Reply from National Windscreens - Canterbury
We're happy to hear that the screen replacement was successful and that you were pleased with the technician's service, even with the weather delay. We appreciate your positive feedback!
An excellent service.
The person who dealt with me was informative and polite. He informed me when the car was ready to be collected.
15 September 2025
Reply from National Windscreens - Canterbury
We're happy to hear that you found our team member informative and polite. We appreciate your positive feedback regarding the updates you received on your car.
Reply from National Windscreens - Canterbury
We appreciate you sharing! We are so happy to hear you received great service, and the job was very professional and polite.
Extremely professional,courteous and…
Extremely professional,courteous and informative
6 September 2025
Reply from National Windscreens - Canterbury
We're happy to hear that you had such a wonderful experience with our team. We appreciate you taking the time to leave us this positive feedback!
Good service.
On time polite knowledgeable clean worker very pleased with the service
2 September 2025
Reply from National Windscreens - Canterbury
We appreciate your positive feedback! We are so glad to hear that you were very pleased with our on-time, polite, knowledgeable, and clean service.
Friendly professional service
5 September 2025
Reply from National Windscreens - Canterbury
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Very good installation
28 August 2025
Reply from National Windscreens - Canterbury
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Reply from National Windscreens - Canterbury
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
A job well done!
Clean and efficient work. So far no problems with the replacement windscreen.
23 August 2025
Reply from National Windscreens - Canterbury
We're happy to hear that you found our work clean and efficient! Thank you for your positive feedback regarding your new windscreen; we appreciate it.
Reply from National Windscreens - Canterbury
We appreciate you sharing your experience! We are so happy to hear that you received great service and that the work was completed quickly without any issues.
Prompt and friendly service
Prompt and friendly service, with the ability to track fitter, who also sent a text advising of time. Advice given on aftercare. Only downside, new windscreen needed cleaning after fitting.
21 August 2025
Reply from National Windscreens - Canterbury
We appreciate your feedback and are happy to hear about your positive experience with our prompt and friendly service. We'll review our cleaning process following fitting. Thank you!
The young man that repaired my window, so so good, quick and very efficient. He hoovered all the glass out my car and was polite all the way through.
Your doing everything right, from start to finish. From calling to fixing.
22 August 2025
Reply from National Windscreens - Canterbury
We're happy to hear that you had a positive experience with our services! Thank you for taking the time to share your feedback; we appreciate it greatly.
Staff and service were faultless .
21 August 2025
Reply from National Windscreens - Canterbury
We appreciate you taking the time to share your experience. We are so happy to hear that you were pleased with our staff and service.
Fantastic work completed by George the …
Fantastic work completed by George the technician. Really lovely guy! So pleased!
12 August 2025
Reply from National Windscreens - Canterbury
We're happy to hear that you had such a positive experience with the technician! We appreciate your kind words and are so pleased that you're satisfied with the work.
Reply from National Windscreens - Canterbury
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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