Good solid advice - as a small charity we do not have in-house HR. Ciaron really listened and guided me through each step with practical advice. With his help we were able to resolve the situation.
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See what reviewers are saying
We work primarily with Zanthe at Neathouse and have found her to be an invaluable source of support for our company. No matter the query or task we present her with we know that we will get a prompt r... See more
Rachel has guided and supported us with any HR issues we have had this year . Neathouse advice is always clear and any outcomes are always fully explained . We are also supported with letters and temp... See more
Neathouse Partners have been an invaluable support to us over many years now. We are able to speak to a real person every time we need advice, no matter how apparently trivial, and we are guided throu... See more
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Company details
Written by the company
Neathouse Partners is a premier regulatory consultancy specialising in comprehensive support across several key business functions. Based in the UK, our expertise spans HR consulting, employment law advice, health and safety regulations, and the drafting of commercial contracts. We stand out in the marketplace for providing tailored, expert guidance and representation, including employment tribunal representation that ensures robust defence for your business. What sets us apart is our commitment to a personalised service model. Each client benefits from a dedicated advisor who not only understands the specifics of their business but also handles all aspects of documentation and correspondence. This one-to-one approach allows us to provide an unmatched level of service that is both thorough and bespoke. At Neathouse Partners, we pride ourselves on our team of highly experienced and qualified professionals. Each team member brings a wealth of knowledge and a deep understanding of both local and national regulations to ensure that your business remains compliant and well-protected against any legal uncertainties. Additionally, as an extension of our core offerings, we provide valuable indemnity options covering both Employment Tribunal and Health & Safety prosecutions. This add-on is designed to give our clients peace of mind, knowing that they are comprehensively covered in all aspects of regulatory compliance. Choosing Neathouse Partners means opting for a partner who will walk hand-in-hand with your business. We do not just advise; we integrate deeply with your operations, anticipating needs and crafting solutions that fit perfectly with your business objectives. This approach has made us a trusted advisor to business owners across various industries, who rely on our expertise to navigate the complex landscape of regulations and legal challenges effectively.
Contact info
Heronsway, CH4 9QR, Chester, United Kingdom
- 0333 041 1094
- info@neathousepartners.com
- neathousepartners.com
4.7
Excellent
151 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Extremely knowledgeable which when…
Extremely knowledgeable which when combined with empathy leads to an exemplary service
9 December 2024
Unprompted review
Neahouse Partners are awesome
Neahouse Partners are awesome. Misbah Sadiq specifically has been instrumental is helping me work through some difficult circumstances and has been super helpful.
3 December 2024
Unprompted review
I work in finance but have picked up HR
I work in finance but have picked up HR along the way, my experience with Neathouse is that for the first time I have felt confident knowing I'm not out on a limb and actions taken are based on clear advice.
25 September 2024
Unprompted review
Great company to partner with
Great company to partner with SA Manufacturing have truly benefitted from their knowledge when it comes to HR and the legal aspects
18 September 2024
Unprompted review
Professional service provided with such…
Professional service provided with such great knowlegde and guidance available. Neathouse where a vital support for my business whilst going through a difficult period completely reliable and always on point with advice given and what was best for my business.
11 September 2024
Unprompted review
Excellent service delivered by friendly and professional people
I've been using Neathouse services for over 4 years now for employment and HR advice. Have to say it was a great decision. I have found them extremely helpful, friendly and very professional. Their response time has been excellent too which is extremely important when you have an issue and you need advice and guidance quickly. We are a small team but knowing there is someone there to help you when there is a problem with a member of staff or you just need some general advice, is invaluable.
27 June 2024
Unprompted review
Quality advice and flexible resource
The quality of advice, approach and ways of working from NH are highly valued by us as a small business needing a flexible but trusted resource. Having NH as a part of the extended team is great.
17 July 2024
Unprompted review
Im appalled at this company
Im appalled at this company. Last year before my annual renewal I was refused advice and assistance even though I had paid for their services in advance. Because of this I refused to renew and pay their invoice, now they are threatening me with legal action for being in a 3 year contract even though they refused their services at the end of the second year.
Avoid this company, they are not trading fairly or honestly.
14 April 2024
Unprompted review
Reply from Neathouse Partners Ltd
Thank you for sharing your concerns. We take feedback very seriously and are committed to resolving any issues our clients may experience.
We're unable to match your details to our records, and we would appreciate the opportunity to address your concerns directly. Please contact us at info@neathousepartners.com so we can look into this matter thoroughly.
At Neathouse Partners, we strive to deliver excellent service and support to all our clients, including clear communication about contract terms and the services provided. We regret any misunderstanding and are here to ensure that every client's experience reflects our high standards.
We look forward to hearing from you and resolving any issues promptly.
Kind regards,
James Rowland
Commercial Director
Neathouse Partners Ltd
Really impressed
As a business I recently asked Neathouse to update and produce a new supplier contract for us
The service from start to finish was excellent, and every step was explained to me in terms i understood, rather than legal jargon.
I would have absolutely no hesitation in recommeding their services in the future.
8 March 2024
Unprompted review
These clowns tried to extort and extra…
These clowns tried to extort and extra year out of me for no reason whatsoever.
They even issued proceedings then withdrew them.
They are a bunch of con artists and are not in the slightest bit interested in customer service.
You have been warned
STEER CLEAR
10 March 2024
Unprompted review
Reply from Neathouse Partners Ltd
We regret to hear about your dissatisfaction but are grateful for the opportunity to address your concerns. At Neathouse Partners, our commitment to providing premium HR, Employment Law, and Health & Safety services is unwavering. We believe in building relationships based on trust, transparency, and the utmost professionalism.
Our approach involves a dedicated team of highly experienced and qualified lawyers who ensure that all services are delivered with excellence. Through regular feedback mechanisms, including quarterly reviews and direct communications with our Managing Director, we constantly refine our offerings to better serve our clients. This process is supported by the allocation of a dedicated account manager to each client, ensuring personalised and comprehensive support.
In every partnership, our aim is to work within the clear, mutually agreed-upon terms that serve as the foundation of our relationship. Upholding these agreements is paramount to us, as it ensures the integrity and success of our services. It is essential for both parties to have a thorough understanding of these terms to ensure a smooth and effective collaboration.
We take pride in our professionalism and the quality of our work, always striving to act in the best interests of our clients. While we regret any perception of misunderstanding, we remain steadfast in our dedication to clear communication and adherence to agreed terms.
Your feedback is invaluable to us as it drives our ongoing commitment to excellence and service improvement. We appreciate the time taken to share your thoughts and look forward to continuing to serve our clients with the high standards they expect and deserve.
Simply the best 5 star
Simply the best 5 star
James,bibby and so especially nikki very professional, a must have service for all business of all sizes.
Keep up the good work
21 February 2024
Unprompted review
Neathouse are always responsive
Neathouse are always responsive, and give solid, well rounded, trusted advice. I feel safe in their hands and they are always happy to have scenarios 'run past' them.
Everyone my organisation has dealt with have been professional, friendly, and above all else, human!
12 February 2024
Unprompted review
Highly Recommended
As a company, we have used Neathouse for a number of years. The service throughout has been exceptional. All matters are dealt with in a prompt and efficient manner. James and Gwyn are always on hand to deal with any issues and have provided detailed employment contracts, staff handbooks and advised on complex matters. I would highly recommend Neathouse as a trusted HR partner.
5 February 2024
Unprompted review
Highly recommended
Consistently friendly, timely, expert advice provided when we need it the most. Highly recommended.
2 February 2024
Unprompted review
Great!
Advisors are competent and easy to talk to. We have recommended Neathouse to many companies.
2 February 2024
Unprompted review
A great service
A great service - fast, professional and friendly with accurate information on all things HR.
Full outsourced HR service is provided giving us peace of mind that we remain compliant
30 January 2024
Unprompted review
A* service
The experts on hand have been exceptional, their service is excellent and such value for money. If you are considering outsourcing your HR then I recommend you do
29 January 2024
Unprompted review
Fantastic HR support
Fantastic HR support. My advisor is always very quick and professional responding to my emails. All letters and documentation provided in a timely manner. I always receive a follow up asking if any further support is needed. Always welcome in a busy world. I feel very secure in my HR support, to the point I am now using NeatHouse H&S
26 January 2024
Unprompted review
From start to finish just a great…
From start to finish just a great service
4 January 2024
Unprompted review
I find the quality and timeliness of…
I find the quality and timeliness of the reply's to queries refreshing. Its great to know you can get helpful reliable answers and support as and when needed.
1 January 2024
Unprompted review
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