Ana has been doing all mine any my sister's travel including my family. She's very reliable professional and respectful and polite. Because of these qualities she have I always use Neo Tourism becaus... See more
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Review summary
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I want to give a huge SHOUT-OUT to ANNA TAYLOR for making our booking an incredibly smooth experience! From the very start, she was super friendly and helpful, answering all my queries quickly and ef... See more
I found this company moved heaven and Earth to get an excellent price for our trip to Thailand for flights only... Unfortunately for them a friend decided to join us and he works contracts for the air... See more
Company replied
I wana say its very helpul experience and they do everything to satisfy us. As much as possible they give us information for example, ask the airline staff is there any free hotel while waiting or is... See more
Company details
- #46 of 200 best companies in Travel agent
Written by the company
Neo Tourism™, your trusted UK-based travel partner, redefines unforgettable, tailor-made holidays with friendly, professional services and a team of travel industry experts. We meticulously craft every journey to suit your preferences, providing exceptional value, seamless service, and unforgettable experiences. Our travel experts design personalized, unique itineraries, and our knowledgeable team ensures the perfect holiday. With our best price guarantee and top-notch travel supplier partnerships, we offer competitive rates and inclusions. Our dedicated customer support team is always ready to assist you during business hours. We create bespoke itineraries for romantic getaways, family vacations, and solo adventures, offering a wide range of flights and accommodations for your comfort. Our seamless transportation services, curated guided tours, immersive cultural experiences, and thrilling outdoor adventures ensure unforgettable memories. Exclusive offers, promotions, discounts, and perks are available for Neo Tourism clients. We provide tailor-made solutions for corporate travel, group bookings, and incentive trips, as well as destination weddings and honeymoons. Committed to responsible tourism, we partner with local suppliers and organizations sharing our values and sustainable practices. Experience the ultimate travel adventure with Neo Tourism's unwavering commitment to quality, value, and customer satisfaction. Contact us today and let us turn your dream holiday into reality! #FriendlyAndProfessionalService #TheUltimateTravelExperience
Contact info
167-169, Great Portland Street, 5th Floor, W1W5PF, London, United Kingdom
- +442030266255
- contact@neotourism.uk
- neotourism.uk
4.9
Excellent
951 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Handling my travel easy with the help of Emma Smith . All my queries were all answered . Keeping me updated on my incoming travel . Thank you.
Handling my upcoming travel easy with the help from Emma Smith who always there to assist me and if I have queries and questions , always giving me a hand and answers my queries . Thank you.
26 October 2025
Staff were very helpful and fast service
I'm not feeling well today and so I missed my flight. Thanks to Emma, who provided the best option and booked me right away. Also, thank you, Jasmin, for checking on me and sending the E-Ticket.
2 November 2025
Happy customer
I was happy from my experience yesterday. Emma was very helpful and patiently answered my questions.
29 October 2025
The computer glitch we had on flights…
The computer glitch we had on flights was quickly resolved at no extra charge. Something some other "well known" travel agents did not when the same problems occurred.
Jasmine could not have been more helpful, in fact I received a refund as the flight we requested was cheaper...
30 October 2025
Absolutely appreciate all the help…
Absolutely appreciate all the help Janet Davis who has gotten me affordable tickets for my children 😊
27 October 2025
I wana say its very helpul experience…
I wana say its very helpul experience and they do everything to satisfy us. As much as possible they give us information for example, ask the airline staff is there any free hotel while waiting or is thete any chace to transfer plane instead of waiting. Thank you so much to Daniella and I will recommend Neo tourism
24 October 2025
Unprompted review
Booking flight fast
Booking a flight
Thanks to Daniella for her patience in gaving me best options and fast actions booking my flight. I highly recommend neo tourism.
Nardo
26 October 2025
Unprompted review
Excellent and very good
Excellent and very good. Specially Daniella she will give you choices and right advice. Thank you.
27 October 2025
Unprompted review
Brilliant service
Brilliant service, Rachel Young was so helpful with every step of my booking. She went above and beyond!!:)
23 October 2025
Unprompted review
I highly recommended Neo Tourism
I highly recommend Neo Tourism
Excellent service more than 3yrs using this agent….flight ticket affordable time chosen so relaxing 100%…Look Anna Taylor for more information she’s so kind.
Best regards,
Alice
14 October 2025
When booking my travel
When booking my travel, I reach out with my agent Mrs Anna Taylor. Booking my flight in my home and within the minutes or hour is done.
She is quick and helpful for choosing my airline for my travel. She is so helpful to assist all your important things like checking in on line etc.
Also, she give you a call or text when you get to your destinations to find out if you get there safely.
16 October 2025
We had a delitfull lady called Janet take very good care of me and my wife very very well in booking our flight tickets
Very helpful engaging with what we needed, i will use this company again any time
17 October 2025
Assist for flight and hotel
Thanks for Janet Davis was so helpful for choosing me the best flight and hotel.
17 October 2025
Fantastic service yet again from Janet…
Fantastic service yet again from Janet Davis my second booking on both occasions made so much easier by a very diligent Janet many thanks.
Until we talk again ?.
16 October 2025
Good communication and great customer…
Good communication and great customer service from Anna Taylor.
14 October 2025
Great
Emma is been so brilliant, fast and reliable. In within couple of minutes she found the flight i wanted. Book and sorted. Keep it up Neo Tourism. You deserve 10star not 5
11 October 2025
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