Ana has been doing all mine any my sister's travel including my family. She's very reliable professional and respectful and polite. Because of these qualities she have I always use Neo Tourism becaus... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I want to give a huge SHOUT-OUT to ANNA TAYLOR for making our booking an incredibly smooth experience! From the very start, she was super friendly and helpful, answering all my queries quickly and ef... See more
I found this company moved heaven and Earth to get an excellent price for our trip to Thailand for flights only... Unfortunately for them a friend decided to join us and he works contracts for the air... See more
Company replied
I wana say its very helpul experience and they do everything to satisfy us. As much as possible they give us information for example, ask the airline staff is there any free hotel while waiting or is... See more
Company details
- #45 of 201 best companies in Travel agent
Written by the company
Neo Tourism™, your trusted UK-based travel partner, redefines unforgettable, tailor-made holidays with friendly, professional services and a team of travel industry experts. We meticulously craft every journey to suit your preferences, providing exceptional value, seamless service, and unforgettable experiences. Our travel experts design personalized, unique itineraries, and our knowledgeable team ensures the perfect holiday. With our best price guarantee and top-notch travel supplier partnerships, we offer competitive rates and inclusions. Our dedicated customer support team is always ready to assist you during business hours. We create bespoke itineraries for romantic getaways, family vacations, and solo adventures, offering a wide range of flights and accommodations for your comfort. Our seamless transportation services, curated guided tours, immersive cultural experiences, and thrilling outdoor adventures ensure unforgettable memories. Exclusive offers, promotions, discounts, and perks are available for Neo Tourism clients. We provide tailor-made solutions for corporate travel, group bookings, and incentive trips, as well as destination weddings and honeymoons. Committed to responsible tourism, we partner with local suppliers and organizations sharing our values and sustainable practices. Experience the ultimate travel adventure with Neo Tourism's unwavering commitment to quality, value, and customer satisfaction. Contact us today and let us turn your dream holiday into reality! #FriendlyAndProfessionalService #TheUltimateTravelExperience
Contact info
167-169, Great Portland Street, 5th Floor, W1W5PF, London, United Kingdom
- +442030266255
- contact@neotourism.uk
- neotourism.uk
4.9
Excellent
952 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great
Emma is been so brilliant, fast and reliable. In within couple of minutes she found the flight i wanted. Book and sorted. Keep it up Neo Tourism. You deserve 10star not 5
11 October 2025
Excellent !!
Emma was so friendly, very helpful. She was well informed and sorted out easily the flights we wanted. Thank you and wr will book more flights in the future.
1 October 2025
I just want to thank Emma Smith who…
I just want to thank Emma Smith who hlep me find a cheapest flight for December. Their staff are very accomodating and they will help you with all your needs. I will recomend this travel agency 100% and I will difinetly book woth them again.
6 October 2025
Unprompted review
Under Pressure To Find A Suitable Date and Ticket Price.
Just a couple of days ago I was in a difficulty and under pressure finding dates and suitable ticket prices with other ticketing offices for our planned holidays. And just in time, Neo Tourism Ltd’s ads popped up on my social media’s page so I gave it a try. I’ve tried to book for two flight tickets to the Philippines and so glad I’ve got a reply. The moment I heard Ms Rachel Young on the phone, I felt comfortable and easy straight away. She’s so trustworthy and was there for me all the way even beyond her hours of duty. Thanks to her excellent job, I’ve got our flights booked bang on our preferred dates at a reasonable price. I highly recommend her service and for me she’s a 10/10.
30 September 2025
Unprompted review
Flights to Florida
They Were Checking up For Prices For Florida in August Next Year . Not had much Looking but gone above and Beyond and Going Look For us in The Coming Months .Very Happy With There Service Hope we can do Business Soon Thank You !
4 October 2025
Unprompted review
Grace was totally amazing and was very…
Grace was totally amazing and was very clear, and so helpful with my demanding agenda.
Thank you Grace
30 September 2025
Unprompted review
Ive been booked twice by Ms
Ive been booked twice by Ms. Rachel and thanks to her, she always supporting and always updated to me everytime… i am looking forward to ask again to her everytime that i was planning to book a ticket anywhere soon.
21 August 2025
Unprompted review
Jasmin Reed
Thank you Jasmin, for your incredible help. You found the perfect flights for my multi/stop trip and you were always available to answer my questions. I highly recommend your excellent
service.
26 September 2025
I am contented for the service that I…
I am contented for the service that I received from Neo Tourism specially to Emma Smith (Team Leader) who did all the process.
21 September 2025
Emma was super excellent with handling…
Emma was super excellent with handling my transaction.
28 September 2025
thank you so much Emma for your…
thank you so much Emma for your kindness to help me booked my flight in every details professionally and highly appreciated.
25 September 2025
Thank you so much to Ma'am Emma for her…
Thank you so much to Ma'am Emma for her excellent service. Very polite and accommodating.
25 September 2025
Grate service
Just like to say that neo tourism done a wonderful job on finding me exactly what I wanted with my 3 flights to the Philippines again.
excellent service good price quick to respond very helpful daniella is a credit to this company highly recommend neo tourism.
Thanks again...
25 September 2025
Our Morocco trip was an absolute blast
Our Morocco trip was an absolute blast! Thanks to Miss JASMIN who did actually everything for us. From all the booking, special requests and looking convenient flights etc! Again Miss Jasmin you are the key to Neo Tourism!
24 September 2025
Unprompted review
They are patiently explain me…
Agent Grace is patiently explain me everything i want to know about the flights.and she guide me and make me comfortable.A very friendly Agent and helpful.the best agent who assisted me.Thank you so much Agent Grace😊😊
24 September 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.