Roomy bag with lots of pockets don't spend time finding items buried at the bottom of bag. Good quality arrived quickly. Ordered original for my daughter liked it so much Ordered one for myself used i... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I discovered Nere through Perkbox an employee benefits programme and managed to get a good first time discount, I’ve never looked back. I bought two pieces of luggage and way too many packing cubes. E... See more
Really speedy delivery and items were nicely packaged. The 2 luggage items we bought are a really nice colour and seem really sturdy. Hopefully, they will accompany us on many travels (Seafoam and Orc... See more
Gorgeous little cross over bag . Exactly what I was looking for . Room for my phone , small purse and inhaler and a zip compartment for my keys. Perfect size to take when exploring on holiday and a lo... See more
Company details
- #11 of 16 best companies in Luggage Shop
Written by the company
Introducing Nere, Australia's #1 fashion travel brand. Just landed in the UK, our luggage and accessories will match any mood, crew, or adventure. Part ways with your routine and embrace possibility with Nere.
Contact info
United Kingdom
- neretravel.co.uk
4.4
Excellent
627 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Exactly as stated.
17 May 2026
Excellent and outstanding website
Excellent and outstanding website. My experience exceeded my expectations. Thank you for your excellent service and cooperation. Thank you.
17 May 2026
It’s beautiful luggage but it is not…
It’s beautiful luggage but it is not hard shell.It is a plastic.
5 May 2026
Quick Delivery
Arrived really quickly, I placed the order on Sunday and it was shipped the next day. I really love the finish of the suitcase and I’m overall happy with the service.
4 May 2026
Sleek and durability approved
21 March 2026
Returning as when arrived case was so…
Returning as when arrived case was so dirty that my hands were covered getting out of packaging.
Did not get any reply from emails sent to customer services.
4 May 2026
too big for me 66/65 i want 56 size but…
too big for me 66/65 i want 56 size but 66/65 too big i didn’t expect .and inside jipper broken i found .
22 April 2026
Reply from Nere Travel
Hi Sanjida - we are sorry to note the issue with your luggage and depending on the circumstances this may be something that is covered under our warranty. If you contact our customer service team at customercare@neretravel.co.uk they will be happy to advise further
Speedy delivery and quality suitcases I…
Speedy delivery and quality suitcases I bought 3 piece set got a great discount I would highly recommend Nere products quality materials and outstanding design
27 April 2026
The zip was difficult to close.
26 April 2026
Ordered and delivered within 2 days the…
Ordered and delivered within 2 days the case look great can’t wait to go on holiday to use them .
26 April 2026
This is our second Nere case
This is our second Nere case. We are buying them in every size. Great quality, durable and they look great.
19 April 2026
Very good quality product which arrived…
Very good quality product which arrived quickly. Thank you.
16 April 2026
Great product
A gift for my daughter and she is delighted.
The service was great, good communication.
22 April 2026
The customer service was excellent when…
The customer service was excellent when I reported that my parcel had been taken to the wrong address by DPD.
21 April 2026
Very good quality luggage
Very good quality luggage, this is my second purchase, good packing solutions inside the cases, I would recommend purchasing one of case covers to prevent any scratches and dirt to ruin your case.
21 April 2026
Awful company they don’t reply to your…
Awful company they don’t reply to your emails and the quality of the suitcases are shocking. They scratch easily. Poor customer service been chasing them for 2 weeks. AVOID
Order number NU28420. And no they did not reply to me for 2 weeks and still counting!!
Edit I have sent numerous emails from a different email and even got an automated confirmation email from you guys saying you will respond to me soon. I’ve sent many photos and you haven’t responded to me. I’ve checked junk and nothing there.
24 April 2026
Unprompted review
Reply from Nere Travel
Hi Kat our records indicate that our service team have sent several replies to you and are currently waiting for a response from you to their last email - if you are not receiving these and have checked your Spam/Junk folders we would recommend contacting us from a different email address
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