Nere Travel Reviews 

627
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the suitcases are wonderfully lightweight, incredibly stylish, and feature robust materials that make packing and traveling much easier overall. Many people also consistently highlight the exceptionally fast shipping times, helpful staff assistance, and the very smooth online ordering experience. Some reviewers were not happy with the customer service, pointing out that several support emails were completely ignored and valid refund requests went totally unresolved. A few other consumers also noted frustrating issues regarding missing products, incorrect colors delivered, and prolonged shipping delays that caused significant travel inconveniences.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing the luggage and bags as stylish,... See more

Delivery service

Customers report positive experiences with delivery service, frequently praising the fast shipping times and... See more

Quality

Reviewers mention positive feedback about quality, expressing satisfaction with well-made and sturdy items.... See more

Order

Clients share satisfaction regarding the order process, highlighting that it is quick and user-friendly, with... See more

Customer service

Users describe ambiguous interactions with customer_service, as opinions and experiences vary significantly.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Roomy bag with lots of pockets don't spend time finding items buried at the bottom of bag. Good quality arrived quickly. Ordered original for my daughter liked it so much Ordered one for myself used i... See more

Rated 5 out of 5 stars

I discovered Nere through Perkbox an employee benefits programme and managed to get a good first time discount, I’ve never looked back. I bought two pieces of luggage and way too many packing cubes. E... See more

Rated 5 out of 5 stars

Really speedy delivery and items were nicely packaged. The 2 luggage items we bought are a really nice colour and seem really sturdy. Hopefully, they will accompany us on many travels (Seafoam and Orc... See more

Rated 5 out of 5 stars

Gorgeous little cross over bag . Exactly what I was looking for . Room for my phone , small purse and inhaler and a zip compartment for my keys. Perfect size to take when exploring on holiday and a lo... See more


Company details

  1. #11 of 16 best companies in Luggage Shop

Written by the company

Introducing Nere, Australia's #1 fashion travel brand. Just landed in the UK, our luggage and accessories will match any mood, crew, or adventure. Part ways with your routine and embrace possibility with Nere.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

627 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(627)

220 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought it early as don't need it until…

Bought it early as don't need it until later in the year, but was such a good price. Quick delivery and impressed with the quantity on power with antel and samsanite which I ve had for some time but will only know later in the year.

12 January 2026
Rated 5 out of 5 stars

So far, so Good.

So far, so good! Delivery was very fast, the suitcase was well packed, and the quality looks beautiful.
I haven’t used it yet, so I can’t fully review its performance, but I’m very much looking forward to travelling with it.

19 January 2026
Rated 5 out of 5 stars

Quality product and excellent customer service.

Easy to order. Luggage despatched in quick time. Courier however returned the suitcase to Nere without trying to deliver it! Once contacted replacement send out without delay and received without problem. Impressed with the Nere customer service.
The suitcase is perfect. Lightweight, very good quality and looks good. Just as advertised. Very pleased and would recommend.

12 January 2026
Rated 4 out of 5 stars

Nere suitcases.

Prodoct is fine but delivery awkward as it cannot be collected from a shop, it has to be delivered to your home address which was difficult to make sure that someone was in all day.

12 January 2026
Rated 5 out of 5 stars

Practical and stylish.

Bought another crossbody organiser as I was delighted with a previous purchase of this bag and a suitcase.
The quality is excellent and each piece very practical and stylish. When I saw it was on sale, I didn’t hesitate, as this bag is so useful when travelling, and a bargain.

5 January 2026
Rated 4 out of 5 stars

Roomy bag

Roomy bag with lots of pockets don't spend time finding items buried at the bottom of bag. Good quality arrived quickly. Ordered original for my daughter liked it so much Ordered one for myself used it as carry on on recent holidays it was just what I needed.

29 December 2025
Rated 5 out of 5 stars

Stori cases

I ordered the Large Stori suitcase to match a cabin bag and vanity case I already have along with some mini cases. Love the style and colour. Really like this range.
Very fast delivery and packaged well.

10 January 2026
Rated 5 out of 5 stars

What a lovely site

What a lovely site. Colours were great. Great sale as well. Fast delivery for my sale and great quality. I got a crossover travel bag. So many compartments and will be great for our trips. Thank you.

8 January 2026
Rated 5 out of 5 stars

As described

Easy to use website. Product arrived safely packed and delivered. The check in luggage is exactly as described. Seems sturdy and wheels move easily, but I have not used it for travel yet (in the near future I will be doing so) so cannot comment on its value for money or its quality.

5 January 2026
Rated 4 out of 5 stars

Excellent and quality product

Excellent and quality product. Sale price made it very good value for money.
I will definitely consider further purchases from Nere travel.
One little concern was that, the parcel could have been packaged a little better. The tape on the box was half open showing what was inside and the case protector I also ordered was loose inside the box, so it’s lucky that it didn’t fall out.
This was probably a one-off and I wouldn’t hesitate to recommend their products.

29 December 2025

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