We had a sink delivered which was damaged and after contacting the company they sent a replacement with no hassle. This should have been the end of the problem but was only the start! They u... See more
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Company details
Written by the company
Nesstar Ltd are a kitchen sink, hot tap and tap retailer. We stock some of the best UK brands with free delivery and a great service.
Contact info
Latimer Way, NG22 9FS, Ollerton, United Kingdom
- 01332 317003
- sales@nesstar.co.uk
- nesstar.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
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Liquida 1.5 bowl granite sink
Having purchased a sink with at best vague instructions,I damaged the sink attempting to knock the tap hole through ( both sides are part drilled so the sink can be left or right hand drainer ).
Nesstar have always been courteous and professional in replying to my concerns. They have sent a replacement sink,for which I am grateful.
As a tradesman I wish I had ignored the instructions when attempting the tap hole on the first sink.
I did so on the replacement and drilled the hole from above with a diamond hole saw ,which worked perfectly !
Now the sink is installed I am very happy with it and Nesstar’s communications
Replacement of tap
There are some issues of the tap but it was resolved , thanks Rachel for the arrangement of replacement.
Competitive price...easy process online…
Competitive price...easy process online and swift delivery
Fantastic Seevice
Great service. Efficient and professional.
Definitely would recommend this business
Thanks
Good product
Good product, good price, super service, next day delivery. Happy customer!
granite sink
Ordered granite sink fast delivery but broken replacement sent and not damaged can't fault the service
my purchase
Contacted about an item Received a quick positive reply on my question . I ordered sink and recieved very quickly next day.
Thanks for making it a quick and trouble free experience. Regards *****
Great people's ,good service....thanks…
Great people's ,good service....thanks again
Very helpful knowledgable staff
From our first telephone contact when our request to view the items at their warehouse was efficiently and courtesly replied to and arranged. On arrival the warehouse staff were happy to open several boxes of sinks for us to choose from. We chose 2 sinks and wanted 2 taps to take away, only 1 of which was in stock but the 2nd arrived promptly the following week. We cannot recommend this company highly enough. Very comprehensive stock list and sinks at all price levels. No pushy sales just geniune old fashioned customer service. Thanks to all the staff
Highly Recommended
Highly Recommended. Customer Service is second to none, very helpful and easy to deal with. Thank you for a great service.
Very fast delivery and just what I ordered
Ordered and received email response regarding order immediately. Received new sink within two days.
First Class Experience
No fuss, no dramas, no disappointment. Just fast efficient service - oh, and the sink ain’t bad either!!! Thoroughly recommend this company.
Outstanding service
Absolutely outstanding service and excellent quality item. Thank you so much
Good communication and quick deliver!
Tap ordered at a great price
Tap ordered at a great price, arrived quickly by FedEX and was exactly as described. Very high quality tap at a great price. Will definitely use again.
Unbelievable customer service
Unbelievable customer service. How many CEO'S of a company would ring you first thing on Monday morning. Raj was so apologetic and understanding of the situation. Frustration on our part probably led to the harsh review. It wasn't really directed at the company who do all they can. I suppose one it's left them it's in lap of the gods. A replacement is already on it's way which is fantastic. I wouldn't hesitate in using Nesstar again. The prices are really good and I have to say again, the customer service is above and beyond anything I have ever experienced

Reply from Nesstar Ltd
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