Some great bargains to be had and all for a good cause. Never had a problem before but in this occasion, one item didn’t work correctly. I emailed in but never received a response.
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Review summary
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Reviews shaping this summary
Arrived in good time, well packed, excellent value and happy with the free delivery option. Good to shop and at the same time benefit a Charity.
Company replied
I'm very happy to rate these guys with 5 Stars. I've made many recent purchases and each time Newlife offer excellent value products, exactly as described, well packed and with a prompt courier ser... See more
Company replied
Excellent price of goods on offer. Items ordered were ready for collection within 2 days. Why spend time walking to lots of shops, when there is a fantastic service from New Life. Brilliant Charity!
Company replied
Company details
- #5 of 7 best companies in Charity shop
- #62 of 79 best companies in Children's clothes shop
- #204 of 254 best companies in Health and beauty shop
- #206 of 239 best companies in Homewares Shop
- #157 of 249 best companies in Ladies' clothes shop
- #170 of 228 best companies in Men's clothes shop
Written by the company
Newlife offers a wide range of brand-new clothing, accessories, and home goods, all donated by well-known brands. 100% of the profits go directly towards helping children with disabilities in the UK access specialist equipment and services. Every purchase makes a real difference, providing a meaningful way to shop while supporting a vital cause.
Contact info
Hemlock Way, WS11 7GF, Cannock, United Kingdom
- 01543 462777
- info@newlifecharity.co.uk
- newlifeonline.co.uk
4.4
Excellent
111 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 63% of negative reviews
Typically replies within 1 month
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BDF Newlife experience
Staff are very friendly and happy to help. Plenty of variety in each of the BDF shops.
28 August 2025
Great
Great ! The skin care I ordered came really quickly . The quality was great and the price Was unbeatable . All the items for the price of one on the high street !will definitely shop with you again !! Thank you.
28 August 2025
Reply from Newlife The Charity for Disabled Children
We’re delighted you’re happy with your Stanley Cup and the speedy delivery. Enjoy your purchase!
— Newlife the Charity for Disabled Children
I love going to Newlife and ordering on line…
I love going to Newlife and ordering on line , I have only been to the Cannock stores staff are lovely.
25 July 2025
Reply from Newlife The Charity for Disabled Children
We’re so pleased you enjoy shopping with us both online and in Cannock, and we’ll be sure to share your lovely feedback with our team. We look forward to welcoming you back again soon!
— Newlife the Charity for Disabled Children
Great items at a bargain price
25 July 2025
Reply from Newlife The Charity for Disabled Children
Thanks so much! We’re glad you loved the bargains – every purchase helps support children with disabilities.
— Newlife the Charity for Disabled Children
Don't miss out, Newlife deals can come to you.
I just love how I can't always get to Cannock, the deals are amazing can come to me and are worth waiting for. I have never had a problem or an issue with my orders, the quality surpasses the price and great value for money. I really feel I am doing more than making purchases, I'm supporting a worthy cause too - it's a charity. Keep up the 1st class work.
25 July 2025
Reply from Newlife The Charity for Disabled Children
Thank you so much for your lovely review! We're so pleased to hear the quality, value, and convenience work well for you. Every order really does help support children with disabilities, and your kind words mean a lot to our team. We’ll keep doing our best – thanks for being part of it!
— Newlife the Charity for Disabled Children
Reply from Newlife The Charity for Disabled Children
Thanks so much! We're glad you loved the product and price. Your purchase helps support children with disabilities – we really appreciate it!
— Newlife the Charity for Disabled Children
GOOD AS NEW, MATE
Ordered an Audio Mixer so we could do karaoke at home, was expecting something that might need cleaning and sterilising as was sold as good but used, but it came absolutely pristine and brand new, and was significantly cheaper than buying the same model new. Will def shop again, and donate instore to help the cause.
1 July 2025
Reply from Newlife The Charity for Disabled Children
Thank you for your kind review! We're so pleased the mixer exceeded expectations. Your support and plans to donate in-store mean a great deal - every purchase helps us support children with disabilities across the UK. We look forward to seeing you again soon.
— Newlife the Charity for Disabled Children
The product is a to do list
The refund was given in a timley manner, not a product for adults. This should be clear at the point of purchase.
3 July 2025
Reply from Newlife The Charity for Disabled Children
Thank you for your feedback. We're sorry to hear that the item wasn't suitable and appreciate your acknowledgement of the timely refund. We’ll take your comments on board and review how product information is displayed to ensure it’s as clear as possible.
— Newlife the Charity for Disabled Children
I am happy with the quality and speedy…
I am happy with the quality of my product and the speedy delivery of my order.
10 May 2025
Reply from Newlife The Charity for Disabled Children
Thank you for your kind words! We're glad you’re happy with the quality and speedy delivery. We appreciate your support.
— Newlife the Charity for Disabled Children
Reply from Newlife The Charity for Disabled Children
Thank you! We're so pleased you were happy with the product and delivery. You've made a difference.
— Newlife the Charity for Disabled Children
Best charity shop
Best charity shop! Great prices and fast delivery,I’ve shopped from Newlife Charity shop online multiple times and have always had great experiences.I highly recommend this shop to anyone looking for best bargains!
28 May 2025
Reply from Newlife The Charity for Disabled Children
Thank you so much for your lovely review! We’re thrilled to hear you’ve had consistently great experiences shopping with us. Your support means a lot, and we really appreciate the recommendation.
— Newlife the Charity for Disabled Children
Very good quality of clothes and I…
Very good quality of clothes and I bought colouring pens for my grandchildren. Excellent there was no problem in delivery. The only problem I had was trying to put my new address in so it was delivered to my old address and I have now collected it. Great service
28 May 2025
Reply from Newlife The Charity for Disabled Children
Thank you so much for your kind words! We're glad our team could help and that everything went smoothly with your order. We really appreciate your support!
— Newlife the Charity for Disabled Children
Rarely say perfect but ordered and got…
Rarely say perfect but ordered and got there too early .
Helpful staff able to track parcel for store collection in the warehouse .
Thank you Newlife
28 May 2025
Reply from Newlife The Charity for Disabled Children
Thank you so much for your kind words! We're glad our team could help track your parcel and get everything sorted. We really appreciate your support.
— Newlife the Charity for Disabled Children
Reply from Newlife The Charity for Disabled Children
Thank you for your great review! We're so glad you had a smooth experience – we look forward to welcoming you back, and remember, every purchase supports children with disabilities.
— Newlife the Charity for Disabled Children
Making designer brands more affordable…
Making designer brands more affordable for everyday people
29 April 2025
Reply from Newlife The Charity for Disabled Children
Thank you for your kind words! We're happy to offer great designer items at affordable prices, and every purchase helps support children with disabilities.
— Newlife the Charity for Disabled Children
Ild recommend
Good prices. Never know what’s on offer- so always nice to explore. Kept updated. Delivered quickly. Had a small query with one order and they emailed back quickly and dealt with my query.
29 April 2025
Reply from Newlife The Charity for Disabled Children
Thanks for your lovely review! We're so glad you enjoy exploring our range and that our team could help with your query quickly. We aim to provide fast delivery and great prices, and every order helps support children with disabilities.
— Newlife the Charity for Disabled Children
Reply from Newlife The Charity for Disabled Children
Thanks so much! We're thrilled you love the shop and our items – every purchase helps support children with disabilities.
— Newlife the Charity for Disabled Children
Reply from Newlife The Charity for Disabled Children
Thanks for the lovely feedback! We're so pleased you're enjoying the quality and value, and every purchase helps us support children with disabilities.
— Newlife the Charity for Disabled Children
Ordered a lovely dress from you
Ordered a lovely dress from you. Very pleased with the service and postal delivery
Will purchase again. Love your shop in Cannock too 👍🏻😊
17 April 2025
Reply from Newlife The Charity for Disabled Children
Thank you so much for your kind words! We're glad you loved the dress and had a great experience. It's lovely to hear you enjoy our Cannock shop too – every purchase helps support children with disabilities.
— Newlife the Charity for Disabled Children
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