I've gotten into the groove with new orders for similar but updated User's Guides for my software project. The experience is seamless. I work on my project, print a couple of home proofs for editing,... See more
Company replied
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Review summary
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Very happy with by Newprint experience. They were responsive and eager to make sure I was happy with my print job. There was some font fading in my initial mock-up and they were super helpful in troub... See more
Company replied
Exceptional value and a very smooth process! I recently used New Print for the first time after doing extensive price research, and they are easily the best "bang for your buck" in the industry rig... See more
I was very impressed with the quality and speed of service, especially during this busy election period. Having a printing service available in Ottawa was a huge help, since all the providers in Gatin... See more
Company replied
Company details
Written by the company
As a premier online packaging and printing company, we offer the largest selection of products, expert customer service, and outstanding quality all backed by our satisfaction guarantee. We may provide printing, but we do so much more than that. One of our goals is to make your life easier and help you to be more effective and efficient as you do business. In order to do this, we have expanded our services beyond printing. The services we offer presently include: Commercial Printing, Graphic Design, Direct Mailing and Variable Data Printing, Special Fulfillment Requests and Multiple Shipments, Packaging and Labels and we are indeed, environmentally friendly.
Rest Assured!
Free artwork inspection with every order
Every order is manually inspected by a pre-press technician and will let you know if any corrections need to be made before printing. Choose from a digital or a hard copy proof before you print!. Your approval is always required before printing.
Contact info
25-2450 Lancaster Road, K1B 5N3, Ottawa, Canada
- 18776391286
- marketing@newprint.ca
- newprint.ca
4.8
Excellent
4K reviews
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Newprint is the best print provider in…
Newprint is the best print provider in the city, their team is very responsive and always eager to help
21 January 2026
Unprompted review
Staff were very helpful and made the…
Staff were very helpful and made the order process very easy. Business cards were delivered in under a week. I highly recommend Newprint.
3 February 2026
Very helpful and quick
Very helpful when I had questions and very quick to work on and send proofs, and reply to messages.
27 January 2026
Excellent Service
Excellent Service. Received the proof within 1/2 hour of submitting my order. Received the completed order within a week. 10/10 will use again.
26 January 2026
Fast and reliable
31 January 2026
Great service
Great service, fast turnaround, and excellent print quality. Very professional and easy to work with. Highly recommend Newprint!
29 January 2026
Great customer service
Great customer service. Print was high quality and delivered on time
21 January 2026
Exceptional value and a very smooth…
Exceptional value and a very smooth process!
I recently used New Print for the first time after doing extensive price research, and they are easily the best "bang for your buck" in the industry right now.
One thing to note is that you'll need to either provide your own print-ready files or use their design services. I chose to design my own to keep costs down, and the savings were significant! Their website is incredibly user-friendly and clear, making the upload process a breeze. The service was fast, professional, and the final quality was top-notch. Highly recommended for anyone looking for professional results without the premium price tag
23 January 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
This is not my first order
This is not my first order, I've come back time and again to Newprint for ordering User Manuals for my commercial software product. The quality is excellent, the digital proof is perfect, and the turn around time is quick.
15 January 2026
Reply from Newprint
We appreciate your continued trust in our services for your user manuals. It's great to know that you're consistently satisfied with the quality, digital proof accuracy, and quick turnaround times. Thank you for your positive feedback!
Soap box marketing
Very competitive quote when matched up against 5 other companies in the Ottawa area. Very flexible and accommodating to my request to combine sku's to take advantage of volume discount. Final product perfect.
15 January 2026
Reply from Newprint
We're happy to hear that our quote was competitive and that we could accommodate your request for a volume discount. We're glad the final product met your expectations. Thank you for your positive feedback!
I have been using Newprint for multiple…
I have been using Newprint for multiple yrs and they never disappoint
13 January 2026
Reply from Newprint
We're happy to hear that you've consistently had great experiences with us over the years! Thank you for your continued support and positive feedback.
Impressed with Newprint's speed and…
Impressed with Newprint's speed and reliability, perfect for tight deadlines, with consistently great results
4 January 2026
Unprompted review
Reply from Newprint
We're happy to hear that you were impressed with our speed and reliability! It's great to know we delivered consistently great results, especially with your deadlines. Thanks for your feedback.
Great to work with
Great to work with! Awesome product, great promotional products! Fast shipping!!
9 January 2026
Reply from Newprint
We sincerely appreciate your feedback! It’s great to hear that you enjoyed both our products and service. Your satisfaction is our priority, and your support encourages us to continue delivering quality promotional products and excellent service. We look forward to serving you again.
Reply from Newprint
Thank you so much for your kind words! We’re truly happy to hear you had an awesome experience with our customer service. Your satisfaction means a lot to us, and we genuinely appreciate your support. We look forward to serving you again soon!
Any time I needed advice Rita was quick…
Any time I needed advice Rita was quick to answer with advice
24 December 2025
Reply from Newprint
Hi Alan. We're happy to hear that the advice provided was helpful and timely! Thank you for sharing your positive experience. We appreciate your feedback.
Newprint caught an error in final…
Newprint caught an error in final editing that we had missed, and reached out to make sure everything would be exactly perfect for us before final print! We appreciated the quick, professional and caring customer service every step of the way
19 December 2025
Reply from Newprint
Hi Brennan, We appreciate your kind words regarding our quick, professional, and caring customer service. Thank you for your positive feedback!
Reply from Newprint
Thank you for your kind feedback and continued trust over the last three years. We’re delighted to know you’re happy with both our service and the quality of your calendars. We look forward to printing for you again next year and beyond.
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