nextt.com.au Reviews 235

TrustScore 3 out of 5

3.2

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Rated 2 out of 5 stars

It doesn’t matter who Nextt hires there is something wrong and can never seem to fix the poor management and lack of communication with both staff and clients.Scheduling: Issues with inconsistent rost... See more

Rated 2 out of 5 stars

Based on the last 6 months, and I have been with Nextt for almost 8 years now, their services toward long-standing clients is garbage. Not only do support workers show up late or not at all, some are... See more

Company replied

Rated 3 out of 5 stars

In the Sydney branch both Monique and Indra are professional. We are blessed to have 2 wonderful leaders who are respectful of both the clients and staff. In return we appreciate there leadership I f... See more

Rated 5 out of 5 stars

I have worked with Casey at Nexxt Suppirtung my sister for nearly 2 yrs , all of her support workers are kind ,Courteous, Caring group of ladies who are all very skilled at what they do everyday, .... See more

Company details

  1. Disability Services & Support Organisation
  2. Home help service agency
  3. Mental Health Services

About nextt.com.au

Written by the company

Since 2005, Nextt has been a trusted provider of disability and mental health support services, working alongside individuals to help them achieve their goals. Our dedicated team of over 1,300 employees serves more than 700 clients across Australia.

Nextt is known for its experience supporting people with complex behaviours, communication differences, and high physical support requirements. We're registered to provide services under government funding bodies like NDIS, icare, LSA, TAC, and NISSQ.

We're in NSW - Sydney, Terrigal to Newcastle, Forster to Coffs Harbour to Grafton. In Qld including Brisbane and Toowoomba. In Adelaide. And across Victoria in Melbourne, Ballarat and Geelong.

Visit Nextt


Contact info

3.2

Average

TrustScore 3 out of 5

235 reviews

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Replied to 66% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

It is my pleasure to work with Nextt

It is my pleasure to work with Nextt. I have been with Nextt for a long time. They always provide good training and well supportive. They always give very good flexibility and always patient in listening to the staff and their needs.

9 December 2022
Unprompted review
Rated 5 out of 5 stars

So rewarding working at Nextt

Ensuring all clients have awesome staff to look after them, that go above an beyond. Documentation for clients is great, with medical sign off sheets. Ensuring client ndis package is adequate, and if not will help the client put a review in. Celebrating Christmas with clients.

8 December 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding!

Outstanding staff. Brilliant day program. Unbelievably safe & amazing SIL staff. We love who they are and what they do.
They attend to matters very quickly and make sure they’re clients are very well looked after.

7 December 2022
Unprompted review
Rated 5 out of 5 stars

I have worked with Casey at Nexxt…

I have worked with Casey at Nexxt Suppirtung my sister for nearly 2 yrs , all of her support workers are kind ,Courteous, Caring group of ladies who are all very skilled at what they do everyday, .and trust me my sister can be very trying , but they enter every
Day with a smile on there faces , and set about there daily tasks to assist my sister . No matter what she is needing ,Wholeheartedly recommend Nexxt to anybody who is looking for a reliable company to support there loved ones

7 December 2022
Unprompted review
Rated 5 out of 5 stars

I’ve been with this company for a few…

I’ve been with this company for a few months and don’t have negative things to say. The structure of the company is good. The relationship between the clients and Management is good. The Management and workers have a respectful relationship. Rostering is always understanding about situations that may affect one’s shift. There’s only good things to say about the company but I don’t want to seem like I’m bragging about it. I’ve had great fun working for them and will continue to work for them.

7 December 2022
Unprompted review
Rated 5 out of 5 stars

I feel very supported by my Sydney…

I feel very supported by my Sydney team. The Sydney office really listens to my concerns over my clients support whenever I have concerns. They act upon it quickly. They are contactable when I need someone to respond to an issue or questions I might have.

20 November 2022
Unprompted review
Rated 5 out of 5 stars

I have been always pleased to be a part…

I have been always pleased to be a part of the Nextt family Sydney.Supportive management team,proper trainings, positive culture has always inspired me to put my best efforts for clients wellbeing and in relationships with colleagues.Most importantly I have always found the seniors so reachable whenever needed.

20 December 2021
Unprompted review
Rated 4 out of 5 stars

We have great people that we work with us and make it as comfortable as they can

We have great people that we work with and honestly say I have had great bosses monica karones shae and Monique and there had been more but sadly no longer with us but we always have support from the company and caring for all our clients as we do as well I would recommend this company to everyone I meet even family I take my hat off to every single one of you for all the work pressure you have to give the clients the best they can have, I have enjoyed my ten years of working and more to come .

12 September 2022
Unprompted review
Rated 5 out of 5 stars

Nextt Disability Sydney is an amazing…

Nextt Disability Sydney is an amazing place to work, love working here, been working with the company for almost 2 years and I can say there are friendly people, helpful and kind staff members, I will definitely recommend.

30 November 2022
Unprompted review
Rated 4 out of 5 stars

NEXTT company

NEXTT Sydney team has been wonderful towards not just for clients but also for all employees too. I’m very happy to be working with this organisation. Feels exciting and happy everyday to be here and being able to provide support for 7years. Everyone has been so supportive, especially Indra, shae. Thank you all!!

1 December 2022
Unprompted review
Rated 5 out of 5 stars

Nextt provides excellent and…

Nextt provides excellent and outstanding services. Hats off to the Sydney team for always coming through to the very last minute. Your support to all workers and clients is superb. More than blessed to be working along side Monique, Shae and Indra. You truly are role models. Keep up the tremendous job team Sydney. Well done!

1 April 2022
Unprompted review
Rated 5 out of 5 stars

Nextt takes pride in offering a superior service.

Nextt is a disability support worker agency that offers a wide range of care and assistance. Their staff are professional, knowledgeable and always strive to provide the best possible service. I feel like they have a constant feedback loop which helps them understand their clients better and ensure they get the right level of support.

The matching process at Nextt is second to none – they work hard to create the perfect match between clients and support workers. The team takes into account personality as well as specialist knowledge when making these matches which allows for a successful partnership every time.

Not only do Nextt’s staff offer expert advice and guidance but they listen too. Through this process, they are able to understand their clients’ needs and adjust the care plan where necessary.

It is clear that Nextt takes pride in offering a superior service to its customers. Their commitment to their work and dedication to providing excellent support is evident from the moment one connects with them, and this continues throughout the duration of care. Highly recommended.

30 November 2022
Unprompted review
Rated 4 out of 5 stars

Friendly staff

Nextt Coffs Harbour has friendly office staff and a dedicated team of support workers. As an employee I find the work environment supportive and free from harsh judgement.

30 November 2022
Unprompted review
Rated 5 out of 5 stars

Nextt Brisbane.

Nexxt Brisbane provide excellent support to clients and staff. CRM's Elizabeth and Stacey are easy to talk to and very supportive. Working at Nextt has been a great and rewarding experience.

29 November 2022
Unprompted review
Rated 5 out of 5 stars

Make Their Day

CRM Stacey H is wonderful at her work, i know first hand because I am a Support Worker. Stacey visited my client while on shift and right from the start made my Client feel relaxed and comfortable. CRM Stacey then walked through our client's house listening to his experiences, asking questions and making the client feel cared for, which put the biggest smile on our client's face and he reminisced the experience for some time. And that my people is a large part of the industry we love to work in .

10 October 2022
Unprompted review
Rated 5 out of 5 stars

NEXTT provides excellent and…

NEXTT provides excellent and outstanding services. Liz is quite professional and works extremely hard. We had a pleasant working relationship with her and they care about their participants. Working with your team has been a great experience.

29 November 2022
Unprompted review

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