I would like to thank the team of Niche Living for going an extra mile in sorting out my order. I had initially bought a fan extractor for my stove that could fit the design I had in the kitchen. Upon... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A huge shout out to Deresh who took a lot of trouble with replacing my default sewing machine. He really went out of his way to make this experience smooth and positive. Thanks, Deresh!!
Company replied
The support was great, I found them on Happy Pay when I was looking for a financial calculator. There was an issue with the pricing on the payment platform and on their website but support swiftly he... See more
Company replied
The assistance provided telephonically during the purchase was professional and fast. The products are of a good quality and were provided at a better price than what I would have paid in a retail sto... See more
Company replied
Company details
Written by the company
We aspire to be an innovative home living specialist retailer, leading the industry with premium product and service by scientifically articulating product offering, streamlining our operations, connecting with our customer decisions, staying in tune with community and stakeholders and building long term relation ships with our product partners. OUR VALUES Customer commitment - we develop relationships that make a positive difference in our customers lives. Integrity - we display the highest standard of integrity and honesty in all our actions. Teamwork - we work seamlessly together, across all boundaries to meet the needs of our customers and exhibit a strong will to help our company WIN. Personal Accountability- we are personally accountable for delivering on all our commitments. Quality - we offer outstanding products and unsurpassed service and combined, deliver premium value to our customers What we do At Nicheliving.co.za, we believe in turning your aspirations into reality. With an extensive selection of over 3000 products to choose from, we cater to your diverse needs and preferences. We understand that convenience is key when it comes to online shopping. That's why we offer many ways to pay, ensuring flexibility and ease of transaction. Whether you prefer credit card payments, EFT, or other secure payment methods, we have you covered. Shop with confidence and peace of mind at Nicheliving.co.za. We prioritize the safety and security of your transactions, implementing robust measures to protect your personal information. Rest assured that your privacy is our utmost concern. Quality is our utmost priority. We partner with reputable brands, ensuring that each product meets the highest standards of excellence. When you shop with us, you can expect superior quality and reliable performance. We understand the importance of timely delivery. That's why we offer speedy delivery services nationwide. Whether you're in a major city or a remote location, we strive to ensure that your order reaches you promptly. At Nicheliving.co.za, we are committed to providing an exceptional shopping experience. From safe and secure transactions to quality guaranteed brands and nationwide delivery, we are here to make your aspirations a reality. Shop with us today and discover a world of convenience, quality, and satisfaction.
Contact info
South Africa
- nicheliving.co.za
4.6
Excellent
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Nicheliving
Dear Tiny, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Great service & product
I had prompt responses with the product that needed to be replaced and even the initial delivery was fast and accurate.
13 June 2024
Unprompted review
Reply from Nicheliving
Dear Sophy, thanks for your business. It was a pleasure assisting with the return and replacement of your damaged in transit product. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Reply from Nicheliving
Dear Glodina, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
If I could give you 20 stars I would!
If I could give you 20 stars I would!! From my first phone call making an enquiry to the delivery of the item ordered Nicheliving was excellent. The item, which was ordered urgently, arrived as promised within 3 days of placing the order, with updates at each step in the process. Outstanding service
4 June 2024
Reply from Nicheliving
Dear Ruth, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Reply from Nicheliving
Dear Charl, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
There is a seamless flow between…
There is a seamless flow between application , delivery and installation of the product as we required.
3 June 2024
Reply from Nicheliving
Dear Ernest, thanks for your business. It is a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Reply from Nicheliving
Dear Tanita, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Reply from Nicheliving
Dear Donovan, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Reply from Nicheliving
Dear Gaby, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
I received my order within the said time frame
I received my order within the stipulated time period. It was well packaged, and there was effective communication. I also got exactly what I had ordered, so it met my expectations. I will be ordering again.
15 May 2024
Reply from Nicheliving
Dear Precious, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Quick delivery and the items were as…
Quick delivery and the items were as described. Good quality
6 May 2024
Reply from Nicheliving
Dear Bathabile, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
If I could give more stars I definitely…
If I could give more stars I definitely would, the service and delivery was fast. Am happy with the service I definitely would be buying soon
2 May 2024
Reply from Nicheliving
Dear Zanele, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Awesome service
30 April 2024
Reply from Nicheliving
Dear Kholofelo, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
The service was quick and my microwave…
The service was quick and my microwave is working perfectly fine can’t wait to order again
10 April 2024
Reply from Nicheliving
Dear Nompumelelo, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service and product 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Very helpful and great after sales experience
Very helpful. Communication is top notch and after sales service excellent.
22 April 2024
Reply from Nicheliving
Dear Janine, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Easy and friendly online buying...very…
Easy and friendly online buying...very convenient with great discounts and quality... I'm recommending everyone to visit the Nicheliving for great online shopping experience.
25 March 2024
Reply from Nicheliving
Dear Kari, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Quick delivery
The ordering process was effortless. Quick delivery, product was in good condition all the seals were there. I’m a happy customer
10 April 2024
Reply from Nicheliving
Dear Glacia, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
5-star service
The customer services is out of this world, especially after sales. I am beyond impressed. Thank you Deresh, 5-star service all the way. Will always support Nicheliving. Highly recommend!
9 April 2024
Reply from Nicheliving
Dear Liezl, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Reply from Nicheliving
Dear Khomotso, thanks for your business. It was a pleasure assisting. We are glad that our last mile courier delighted you with great service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Reply from Nicheliving
Dear Trevor, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.