We love Night Zookeeper! The recently added quest function is something my daughter (age 7) really enjoys and I know that she can work through it on her own and is actually learning. We’ve also... See more
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Review summary
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What people talk about most
Based on these reviews
We have a kid who struggles to write and pay interest to this subject. Night Zookeeper hooked him in from Day 1. If fact, he begged to try as soon as he saw me setting up the account and then continue... See more
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This program is wonderful for my middle schooler. She's now wanting to log in to create stories. Since starting she's improved with her grammar, spelling, typing and is enjoying learning language arts... See more
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I teach an 8th grade resource ELA class at a rural middle school. The students seem to enjoy the Night Zookeeper site, and I love that they can work independently while I pull small pairings to do the... See more
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Company details
- #76 of 126 best companies in Educational institution
- #4 of 5 best companies in After-School Programme
- #9 of 16 best companies in Childrens Book Shop
- #16 of 30 best companies in Educational Supply Shop
About Night Zookeeper
Written by the company
Night Zookeeper
Fantastically Fun Learning
Night Zookeeper is a London-based children’s brand comprising of an online learning program, a book series and a TV mini-series. All of our products centre around the magical world of the “Night Zoo”. Our aim is to make learning fantastically fun for children aged 6 to 12 years old, and unlock their creativity in the process. Our reading and writing program has been used by over 1 million children worldwide.
Night Zookeeper was founded in 2012 by Joshua Davidson and Paul Hutson. Our e-learning product was originally launched in November 2012 as a creative drawing iOS app for kids, which went on to be recognised as one of the 50 best apps of 2013 by The Observer and The Guardian.
In 2014, we revamped the app into a web version which included more extensive writing elements, a dashboard for monitoring progress and personalised feedback from tutors. Over 1 billion words have been written by children on the site. Night Zookeeper is also used in schools by teachers worldwide in an effort to harness the power of digital learning in the classroom.
Throughout the pandemic, Night Zookeeper was able to act as a useful resource for families around the world to keep their children learning as schools were forced to close and remote learning took hold.
As of 2024, our program is used by thousands of children in several countries as a way to improve their reading and writing skills in a fantastically fun way, whether as part of a homeschool, in the classroom, as a supplementary resource, or simply a productive form of screen-time.
Contact info
Room 621, The Shepherd's Building, W14 0EE, London, United Kingdom
- support@nightzookeeper.com
- nightzookeeper.com
4.6
Excellent
988 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
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Reply from Night Zookeeper
Hi Jess,
Thanks so much for your review!
We're so pleased to hear that your children are fans of the new Quests feature! We love to see their creative Wilds and how they decorate their dens!
If you ever have any questions about features, activities, or anything else, please don’t hesitate to reach out to us via email or on social media 🙂
And if you know any other families who might enjoy Night Zookeeper, we’d love for you to share the adventure!
Best wishes,
Team Night Zookeeper
Confidence to try & a safe place for imagination
We've been using Night Zookeeper for over 2 years. Our children have enjoyed it very much. We have seen their interest develop in things like spelling words correctly, more thoughtfulness in their writing and a newer calm when things don't always turn out or an answer isn't correct.
They have made efforts to use the program to its fullest extent, participating in many literacy challenge options.
We all love how their own individual ideas and imagination are used as the foundations this learning is channeled through. Being able to see the artistic talents and writing ideas of other children is encouraging and fun for them.
12 January 2026
Reply from Night Zookeeper
Hi Jordan,
Thank you so for your lovely review!
We’re absolutely delighted to hear how Night Zookeeper has supported your children over the past two years.
It's really wonderful to hear about the growth you’ve noticed both in their skills and their attitude to learning! Creating a safe, encouraging space where children feel comfortable trying, learning, and expressing themselves is at the heart of what we do.
Thank you for being such a valued part of the Night Zookeeper family - we can’t wait to continue supporting your children’s learning journey!
If you have any further questions or need help with your subscription, please don’t hesitate to get in touch. We’re always happy to help.
Best wishes,
Team Night Zookeeper
TRY THIS APP!
It teaches me a lot, thank you so much! The stuff I thought I knew I really didn’t.
12 January 2026
Reply from Night Zookeeper
Hi Jean,
Thank you so much for your review!
We are so excited to hear that you're learning lots on Night Zookeeper! 🙂
Best wishes,
Team Night Zookeeper
So happy we found NZK
We love this program. So original and creative. Even though I am the parent, I wish I was doing it! We enjoy the structure of the award challenges. That helps give my son goals of what to do and a sense of accomplishment. Thanks so much.
9 January 2026
Reply from Night Zookeeper
Hi Teri,
Thanks so much for your review!
We’re so happy to hear that your son is enjoying his Night Zookeeper adventure (and that you are too!). Monthly awards are a fantastic way to help children work toward a goal and stay motivated.
For even more excitement and encouragement, we’d also recommend checking out our new and improved weekly Star Writing contest - it’s another great way for children to showcase their writing and feel proud of their progress! 🌟✍️
If you ever have any questions about features, activities, or anything else, please don’t hesitate to reach out to us via email or on social media 🙂
And if you know any other families who might enjoy Night Zookeeper, we’d love for you to share the adventure!
Best wishes,
Team Night Zookeeper
We love Night Zookeeper
We love Night Zookeeper! The recently added quest function is something my daughter (age 7) really enjoys and I know that she can work through it on her own and is actually learning.
We’ve also read two of the books and used the reading comprehension guides for both and they’re wonderful. The guides are well put together and test her knowledge while still being fun, and the books are cute, easy reads with an engaging story line.
Overall we’re really happy with our Night Zookeeper subscription.
7 January 2026
Unprompted review
Reply from Night Zookeeper
Hello Katie and Sarah,
Thank you so much for your lovely review!
We’re thrilled to hear that your daughter is enjoying the Quests feature. It was created based on feedback from families, so it’s especially wonderful to hear how well it’s supporting your child's independent learning!
We’re also delighted that she loved the books - we’ve passed your kind words on to Josh, the author, who will be so pleased to hear this!
If you ever have any questions about features, activities, or anything else, please don’t hesitate to reach out to us via email or on social media 🙂
And if you know any other families who might enjoy Night Zookeeper, we’d love for you to share the adventure!
Best wishes,
Team Night Zookeeper
Great language arts supplement for…
Great language arts supplement for homeschooling elementary kids. I like the games, the typing practice, and the age-appropriate level of feedback. The only thing I dislike is the length/frequency of the animated story segments. Not quite a TV show, but it feels that way at points. We use this program as a source of productive screen time, so the less "sit and watch" time the better. Still recommend overall.
6 January 2026
Reply from Night Zookeeper
Hi Acacia,
Thank you so much for your review!
We’re so glad to hear that Night Zookeeper has been a helpful part of your homeschooling journey!
We understand that not every feature will be the right fit for every family, and we appreciate you sharing your thoughts about the animations within the lessons. If you’re looking for a more focused learning experience, we’d recommend exploring the Quests section. Quests guide children through short, structured mini-lessons, with skills reinforced through games and challenges, helping keep learning purposeful and engaging.
Please let us know if you’d like any help getting the most out of this area of the program - we’re always happy to support you!
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
We have been using Night Zookepeer as…
We have been using Night Zookepeer as part of out language arts curriculum for our 3rd grader since August. We are enjoying it a lot! She has improved her writing skills, spelling skills. She enjoys using the app!
6 January 2026
Unprompted review
Reply from Night Zookeeper
Hi Denise,
Thanks so much for your review!
We are so pleased to hear that Night Zookeeper has proven to be a valuable part of your Language Arts curriculum, and that you've seen an improvement in your child's skills!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
Writing Adventure
Night Zookeeper is a fun program with many resources available to equip children on their writing journey. The children can go on an imagination adventure while learning to write tales of their own. The program is engaging and the help consistent. My children and I enjoy it.
6 January 2026
Unprompted review
Reply from Night Zookeeper
Hi Shelly,
Thank you so much for your review!
We are so happy to hear that your children are enjoying their Night Zookeeper adventure and having fun on their learning journey. We love to see all the imaginative things they come up with!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
My kids continue to ask if they can…
My kids continue to ask if they can play and write on Night Zookeeper!
6 January 2026
Unprompted review
Reply from Night Zookeeper
Hi Shyandra,
Thank you so much for your review!
We're delighted that your kids keep asking to use Night Zookeeper - we love to hear when children are actually excited to learn!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
Please Read the Fine Print
My family has been using NZK for about ten months. While it's not the most comprehensive writing learning resource out there, my kids in general enjoy the games and social media aspect of the program.
My oldest daughter recently brought to my attention that the terms and conditions outline an alarming and concerning aspect of using NZK (shame on me for not reading the fine print up front).
By using the NZK you hand over complete intellectual property of anything your kids submit, their writing, artwork, and ideas, for NZK to use however they please, without giving any credit to the child, monetarily speaking or otherwise. This is a very big deal to my daughter who is an incredible and serious writer and artist, and was simply giving away ownership of her ideas and work. This doesn't simply read as advertising needs, it reads as an 'idea harvesting outfit' that parents pay for.
In addition, when my daughter submitted a polite and informative piece of writing to outline this to the other children on NZK, as to give them informed consent so they may choose to keep their best ideas off of NZK to maintain intellectual property rights and ownership, NZK edited her work to exclude this information. This is incredibly unsettling.
I do not discredit the program for its entertaining way of helping kids further develop their storytelling, however I do wish to help other parents make informed decisions regarding usage of NZK. You may wish to continue using NZK, but make sure your kids understand this so they may have the choice of what ideas and writing and art they are comfortable giving up ownership of.
Terms and conditions are available on their website for anyone to read.
1 November 2025
Unprompted review
Reply from Night Zookeeper
Hi Julia,
Thank you for taking the time to write such a thoughtful and detailed review. We really appreciate you raising this, and we understand why it would be concerning, especially for a child who cares deeply about their creative work.
To be very clear upfront, children always retain ownership of what they create on Night Zookeeper. We do not claim ownership of their ideas, writing, or artwork.
Like most online platforms that allow users to upload and share content, our terms include a legal licence that gives us permission to host, display, store, moderate, and technically process content. This includes resizing images, displaying work to tutors or peers, and delivering it across devices. Without this permission, we would not legally be able to run the platform at all. This licence exists to allow the service to function, not to take possession of children’s ideas.
That said, we completely acknowledge that the wording of legal terms can feel intimidating or unfriendly when read plainly, and we are sorry that this caused distress. Our intent has always been to protect children, parents, and the platform, not to harvest ideas or take advantage of young creators. We are already reviewing how we explain this more clearly and humanely outside of legal language.
Regarding the moderation issue you mentioned, children are absolutely welcome to discuss platform rules and terms. If your daughter’s work was restricted or made private, this would have been in error and we are addressing this to ensure tutors and moderators handle similar situations more carefully going forwards.
We care deeply about creativity, ownership, and trust. These are the foundation of Night Zookeeper. If you would like to continue this conversation directly, we would very much welcome it and are happy to listen.
Very best wishes,
Josh
Founder, Night Zookeeper
I canceled the subscription in…
I canceled the subscription in September as the program is not useful for us. Despite this, it was reactivated without my authorization and charged again in January. I am requesting that the account be fully canceled immediately and that no further charges be applied.
3 January 2026
Unprompted review
Reply from Night Zookeeper
Hello Olga,
Thank you for your review.
We are sorry to hear about your unexpected charge.
Our system shows that although your cancelation request was properly processed, there was a login to your parent dashboard on 4th January and your account was reactivated from here, which is why you were charged.
We totally understand that these things can happen accidentally, and I can see that upon reaching out, our support team has issued you a full refund and processed your cancelation and deletion requests.
We are glad that we were able to resolve this for you.
Best Wishes,
Team Night Zookeeper
Great program but it was difficult to cancel
Edit : after I posted here the customer care representatives reached out to me and fixed the issue with cancellation . Other than difficulty in cancellation , we loved the program , my son's creativie writing simply soared but after a couple of years he outgrew it. Original review: impossible to cancel ! They ignore all the e-mails and there is no way to reach them by phone ! I emailed over and over but they keep trying to charge my card ! Very unprofessional . My child actually enjoyed the program when he was younger and I had no complains until I wanted to cancel because they simply IGNORE the fact that you notify them in writing and keep charging . I used to recommend this program but now I am very disappointed in how they handle their cancellations
26 December 2025
Unprompted review
Reply from Night Zookeeper
Hi Sara,
Thanks for your feedback, and we’re sorry for the frustration this situation has caused.
We’ve checked your account and can confirm that your request to put the payment on hold was received on Christmas Eve, and your subscription was canceled shortly after. A cancelation confirmation was sent to your email, and no December payment was taken.
We also want to reassure you that subscriptions can be cancelled at any time directly through the parent dashboard, without needing to contact customer support.
We’re glad to hear your child enjoyed Night Zookeeper, and we’re sorry this experience has left you feeling disappointed. If you have any remaining concerns or need further clarification, we’re always happy to help via email.
Best Wishes,
Team Night Zookeeper
Excited
My child hasn't stopped since starting zoo keeper. Her attention span isn't lost on this platform
20 December 2025
Reply from Night Zookeeper
Hi Magnolia,
Thanks so much for your review!
We are delighted to hear that Night Zookeeper has kept your child engaged on their learning journey!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
Total fraud
Total fraud. DO NOT SIGN UP. We cancelled 3yrs ago and they continue to take money from our bank account.
24 December 2025
Unprompted review
Reply from Night Zookeeper
Hello Joel,
Thank you for your review.
After looking into this, it appears that the continued charges were due to three separate Night Zookeeper accounts being registered with three different cards, and only two of them were canceled.
We always recommend using a single email and payment method to help avoid any unexpected charges, but we completely understand that these situations can happen.
We’ve responded to your email, processed refunds for the accounts you believed were canceled, and are glad we could resolve this for you.
Best Wishes,
Night Zookeeper
Fraudulent company which took money out…
Fraudulent company which took money out of our bank account twice with three years inbetween after id cancelled the subscription. Astonishing weak governance and cyber security and I would urge any parent not to touch with a barge pole.
24 December 2025
Unprompted review
Reply from Night Zookeeper
Hello Christina,
Thank you for your review.
After looking into this, it appears that the continued charges were due to three separate Night Zookeeper accounts being registered with three different cards/emails, and only two of them were canceled upon your request.
We always recommend using a single email and payment method to help avoid any unexpected charges, but we completely understand that these situations can happen.
We’ve responded to your email, processed refunds for the additional account that was not canceled, and are glad we could resolve this for you.
Best Wishes,
Night Zookeeper
Very engaging game
Very engaging game, offers a lot of opportunity for creativity. The kids love it. It was recommended to me by another parent because their kids also love it. Would very much recommend.
23 December 2025
Reply from Night Zookeeper
Hi there,
Thank you very much for your review!
We’re so glad to hear that Night Zookeeper has helped your children express their creativity and that they’re enjoying their adventure!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
NZK Fans in this Family!!
My children absolutely love NZK. It keeps their imagination going and they are developing skills at the same time.
19 December 2025
Unprompted review
Reply from Night Zookeeper
Hi there,
Thank you so much for your review!
We’re thrilled that Night Zookeeper is helping your children boost their reading and writing skills while letting their imaginations run wild! We love to see their creations.
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
We just love Night Zookeeper
We just love Night Zookeeper! It keeps them engaged and they love the activities and adventures that they create using the platform. The many characters they create and the storylines that they give those characters have sparked a love of reading and writing.
18 November 2025
Unprompted review
Reply from Night Zookeeper
Hi Kalesha,
Thank you so much for your review!
We’re delighted to hear that your family is enjoying their Night Zookeeper adventure! It’s wonderful to know that the stories and your child’s own creations are helping spark their love of learning.
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
Night Zookeeper has helped my son to…
Night Zookeeper has helped my son to see that writing is actually fun. There’s way more to this program than what you initially see and we are thoroughly enjoying watching him grow.
15 December 2025
Reply from Night Zookeeper
Hi there,
Thank you so much for your lovely review!
We are so pleased to hear that Night Zookeeper ignited a passion for writing in your son, and you're both enjoying his learning journey!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
My child is very excited to imagine…
My child is very excited to imagine stories and to write them with the help of night zookeeper. This creative writing is gradually helping with her spelling skills.
14 December 2025
Unprompted review
Reply from Night Zookeeper
Hi Osuyi,
Thanks so much for your review!
We're so excited to hear that your Night Zookeeper is helping your child express their imagination through writing, and you've seen an improvement in her spelling skills!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
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