www.ninodirect.com Reviews 805

Adam was professional knowledgeable and very quick to deal with.
Thankyou.

Very Helpful. Change of name process clearly explained and very efficiently done online.

THis is a SCAM, do not give them money, do not answer the phone when they call you, my daughters NAtional Insurance number NEVER arrived. Very disappointed, I tried to cancel the transaction when I realised but it was too late. I;m still waiting for any letter or anything from them. BE CAREFUL, Avoid at all costs!

Nash has provided me with the best of customer service.

Because I am very happy the service I received from the customer service. She was helpful and easy to talk with.

Extremely helpful and very quick process.

The person I spoke to was super helpful. (Tiah I think) Lovely and friendly and was able to guide me through the process in a really efficient manner. This person would be a credit to any organisation they would be employed in.

Nash was fast & concise, plus very courteous. I didn't wait very long for Nash to answer the call. The service is well worth the £25 charge. Many thanks!

Wow! Not only spoke to a human being, but a very helpful and knowledgable one who provided me with the information and links I required to complete my application. And the phone was answered within 30 seconds. Quite impressive.

Fast, helpful, friendly and happy to come up with solutions :)

Dear Nash; you are the only person I had contact (by phone) with, and found your response to my foolish error (listed husband long-ago divorced), patient, understanding and sympathetic. I expect your team members did their part in getting the new card to me so soon, for such a small fee.

I loved the way I was attended to,Nash the agent I spoke to was very patient and jovial.

The lady who assisted me was professional, kind and patient. The response was quick and very clear

Easy assesibility. Simple steps.

Nash was helpful. She answered my call precisely, with empathy relieving my stress I had encountered at a job center where I first went for help. The payment was fast too. I felt relieved and happy.

Officer Naha is polite and helpful. She demonstrates a great positive working attitude and patience in explaining the whole application procedure and helping me upload my photo ids. She provides excellent customer service and proved herself a great asset to your office.