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No1 Currency Reviews 14,617

•
TrustScore 4.5 out of 5

4.7

Currency exchange service
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Review summary

Created with AI, based on recent reviews

Considering 669 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, helpfulness, and efficiency, making transactions pleasant. People frequently highlight the excellent service, noting its speed and ease, and many appreciate the competitive exchange rates offered. Ordering and collecting currency is often described as straightforward and quick. However, some customers also noted issues with payment and order fulfillment. A few people experienced difficulties with specific note denominations not being available upon collection, or orders not being ready as promised, leading to inconvenience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Service

People report positive experiences with service. Customers consistently praise the friendly, helpful, and... See more

Price

Customers generally express satisfaction with the pricing, highlighting competitive and often market-leading... See more

Order

Users describe positive interactions with order. Customers found the online ordering process straightforward... See more

Payment

Clients share ambiguous opinions on payment. Many customers appreciate the ease of ordering money online,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I conducted two transaction, handled by Adrian who was fast, efficient and friendly, making the experience a pleasure rather than stressful as I have found in some other exchanges. One matter had to b... See more

Rated 5 out of 5 stars

I ordered a significant amount of Aus dollars on line, and was very pleased that they were available for collection the following day. Not only speedy but also a market leading rate of exchange, altho... See more

Rated 5 out of 5 stars

Friendly helpful humans at your Brighton office who provided an excellent service when we sold back unused currency. Never get that these days at big Banks.

Company details

  1. #22 of 34 best companies in Currency exchange service
  2. #20 of 46 best companies in Money transfer service

Written by the company

No1 Currency makes travel money quick and easy with our competitive rates and speedy service. With a UK-wide network of pick up locations, we're always just around the corner. We also provide Western Union money transfer services in most stores. Rated ‘Excellent’ on Trustpilot for rates and service.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15k reviews

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Asks customers to review

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Rated 5 out of 5 stars

I love using No1 for foreign currency

I love using No1 for buying my currency. So easy to order online and collection at my local store makes the process so easy and straightforward. The service is always excellent with little waiting time and the staff are helpful and friendly.

25 May 2026
Rated 5 out of 5 stars

Collection point for foreign exchange cash

The person at the collection point
"Megan' at the Ashford kent Branch was very professional in handling and dealing with the handing over,of my foreign exchange transaction.and explaining the cash denominations. Thank you 'Megan'

27 May 2026
Unprompted review
Rated 3 out of 5 stars

Having used No1 currency for many years…

Having used No1 currency for many years with no problems and good reliable service I was very disappointed to find out that they are now charging for the paper envelope to put the money in, when you are buying a 1000 euros you would expect them to be supplied in an envelope free of charge,it's not the price it's the principle very very disappointing

25 May 2026

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