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Nomasei Reviews 

1,261
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 283 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship, stylish appearance, and overall premium quality of the footwear collection. Many consumers also emphasize the remarkable comfort, noting that these gorgeous shoes can easily be worn all day without any physical discomfort. However, some people mentioned experiencing significant delivery delays and frustrating complications with international customs documentation. A few other people also felt that tracking shipments became difficult when orders took several weeks or months to finally arrive. Despite these delivery setbacks, shoppers consistently appreciate the attentive, polite, and helpful customer support team.

What people talk about most

Product

Clients share positive opinions on product, highlighting that the shoes are beautifully stylish,... See more

Quality

Customers consistently note positive experiences with quality, highlighting exquisite construction, soft... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast international shipping... See more

Customer service

Reviewers highlight positive aspects of customer service, describing interactions as exceptional, courteous,... See more

Order

Consumers find order experiences mixed, with many reviewers praising fast international shipping, simple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Comfort, quality, style, personalized customer service experience and shipping are all top-notch! You get it all with this shoe brand. I’ve been buying from them for several years and they do not disa... See more

Rated 5 out of 5 stars

The customer service is incredibly courteous and reliable. Julia was there the whole time to help me as I had some issues with my sizing. I had to size up because I have very high arches. The con... See more

Company replied

Rated 5 out of 5 stars

I had such a great experience with Nomasei! the website was beautiful and easy to navigate . I had a quick question about sizing, and they got right back to me with a follow up email , which I really... See more

Company replied

Rated 5 out of 5 stars

I’m ecstatic to now own a pair of Adora sandals in size 5, often a very difficult size to find in luxury shoes. I feel fortunate to own three pairs of shoes/ boots from Nomasei. I cherish them for t... See more


Company details

  1. Shoe shop
  2. also in
  3. Boot Shop
  4. Bridal shop
  5. Fashion accessories shop

About Nomasei

Written by the company

Chaussures de luxe français, fabriquées à Montopoli, en Italie

Passées par les plus grandes maisons de luxe parisiennes, nous nous sommes rencontrées dans une usine de chaussures de luxe à Venise, il y a trois ans.

Ensemble, nous avons choisi de créer Nomasei pour s'engager à renouer avec un luxe intemporel et honnête, fait de respect, de partage, d’engagements éthiques et de transparence. La trajectoire de femmes fortes, libres et insoumises et la danse comme geste de liberté sont nos inspirations.

LES SHOES NOMASEI

La rencontre avec une usine de chaussures de luxe à Montopoli, village de Toscane, donne forme à Nomasei. Cette entreprise familiale dont elles partagent les valeurs devient le partenaire essentiel du projet. Les couleurs dominantes de Nomasei sont un hommage à cette collaboration : le rouge Montopoli, couleur de la terracotta, la terre cuite typique des collines toscanes et de la terre de Sienne, le blanc jauni des marbres de Pompéi.

Nomasei, ce sont des chaussures aux formes étudiées, des matières de haute qualité, des processus respectueux de l’environnement et de l’humain, résultats d’un engagement éthique de transparence radicale.

NOS ENGAGEMENTS

Nomasei ce sont des mains : « Noma » – de l’italien « Mano », la main, avec un twist argotique pour brouiller les pistes – « Sei » – six en italien, parce que chaque création est le fruit de la collaboration entre plusieurs mains et plusieurs savoir-faire, réunis autour d’une idée qui se fait création.

Renouant avec la meilleure tradition artisanale, chaque pièce a son histoire : une histoire faite de temps, de qualité et de design, où chaque étape de la création porte l’empreinte de la main qui l’a réalisée.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,261)

450 reviews in the last 12 months

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Rated 5 out of 5 stars

The shoe I wanted was sold out

The shoe I wanted was sold out. A couple days it was in stock so I ordered it right away. I received it within days, in fact two days earlier than scheduled. I love them!! Fit is perfect and I now have four pairs of Nomasei shoes in different styles.

3 July 2026
Nomasei logo

Reply from Nomasei

Thank you so much for your support !
I’m glad you like the product.
Your satisfaction is our First priority !!

Rated 5 out of 5 stars

Wonderful Sandals

I am so pleased with the purchase of the Felicita Sandal. The style, the fit, the heel height, and the comfort are just right. As always, customer service was responsive and helpful with a question I had prior to purchase. My third pair of Nomasei shoes, and likely not my last!

3 July 2026
Nomasei logo

Reply from Nomasei

Thank you so much for your support :)

Rated 5 out of 5 stars

I loved shopping in the Nomasei…

I loved shopping in the Nomasei showroom on my recent trip to Paris. Fun to try on the different styles and see the shoes in person.

19 June 2026
Nomasei logo

Reply from Nomasei

Thank you for your message !
Our team is happy to have been able to help you quickly.
We remain at your disposal :)

Rated 5 out of 5 stars

Je suis fan !

Obsessed! Have a lovely collection of 4 gorgeous pairs now - all so classy & comfortable.

17 June 2026
Nomasei logo

Reply from Nomasei

Thank you so much for your support :)
I’m glad you like the product.
Your satisfaction is our First priority !!

Rated 5 out of 5 stars

Impecccable Customer Service!

Incredible craftsmanship, speed of delivery and impeccable and responsive customer service. Highly, highly recommend!!!

5 July 2026
Unprompted review
Nomasei logo

Reply from Nomasei

Thank you so much for your support :)
I’m glad you like the product.
Your satisfaction is our First priority !!

Rated 5 out of 5 stars

Beautiful Shoes

Excellent leather, superb craftsmanship, elegant design, and great comfort. High-quality shoes that are truly worth it. Highly recommended!

17 June 2026
Nomasei logo

Reply from Nomasei

Thank you so much for your support :)
I’m glad you like the product.
Your satisfaction is our First priority !!

Rated 5 out of 5 stars

The sandals I bought were beautiful and…

The sandals I bought were beautiful and superb quality. Although I had to wait a while because they were a preorder, Nomasei kept me well informed, and they arrived exactly when they said they would.

29 June 2026
Nomasei logo

Reply from Nomasei

Thank you for your opinion and your frankness :)
Your feedback helps us improve and your satisfaction is our First priority !!

Rated 5 out of 5 stars

Perfect delevery

Perfect delevery
Fantastic shoes

8 June 2026
Nomasei logo

Reply from Nomasei

Thank you for your response ! Your satisfaction is our First priority !!

Rated 4 out of 5 stars

Beautiful shoes in lovely colours

Beautiful shoes in lovely colours. My only criticism is some inconsistency in width fitting

8 June 2026
Nomasei logo

Reply from Nomasei

Thank you for your response ! Your satisfaction is our First priority !!
We take your feedback into account to help us improve.

Rated 3 out of 5 stars

I still am missing a pair of socks I…

I still am missing a pair of socks I have sent an email to Dylan 36 hours ago & have heard nothing

10 June 2026
Nomasei logo

Reply from Nomasei

Dear Susan, thank you for the feedback, I am sorry for the delay in responding, sometimes it can take a few days as we are a small team but I see now that everything seems to be resolved. Do you confirm?

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