I have purchased several pairs of shoes and boots over many years and have been very happy with the comfort and beautiful craftsmanship. The customer service is excellent . My questions are answered p... See more
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About Nomasei
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Passées par les plus grandes maisons de luxe parisiennes, nous nous sommes rencontrées dans une usine de chaussures de luxe à Venise, il y a trois ans.
Ensemble, nous avons choisi de créer Nomasei pour s'engager à renouer avec un luxe intemporel et honnête, fait de respect, de partage, d’engagements éthiques et de transparence. La trajectoire de femmes fortes, libres et insoumises et la danse comme geste de liberté sont nos inspirations.
La rencontre avec une usine de chaussures de luxe à Montopoli, village de Toscane, donne forme à Nomasei. Cette entreprise familiale dont elles partagent les valeurs devient le partenaire essentiel du projet. Les couleurs dominantes de Nomasei sont un hommage à cette collaboration : le rouge Montopoli, couleur de la terracotta, la terre cuite typique des collines toscanes et de la terre de Sienne, le blanc jauni des marbres de Pompéi.
Nomasei, ce sont des chaussures aux formes étudiées, des matières de haute qualité, des processus respectueux de l’environnement et de l’humain, résultats d’un engagement éthique de transparence radicale.
Nomasei ce sont des mains : « Noma » – de l’italien « Mano », la main, avec un twist argotique pour brouiller les pistes – « Sei » – six en italien, parce que chaque création est le fruit de la collaboration entre plusieurs mains et plusieurs savoir-faire, réunis autour d’une idée qui se fait création.
Renouant avec la meilleure tradition artisanale, chaque pièce a son histoire : une histoire faite de temps, de qualité et de design, où chaque étape de la création porte l’empreinte de la main qui l’a réalisée.

Contact info
25 Boulevard Poissonnière , 75002, Paris, France
- julia@nomasei.com
- nomasei.com
Replied to 57% of negative reviews
Typically replies within 2 weeks
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Perfect buying experience.
Perfect buying experience.
Easy contact to check on some fitting details, very attentive and responsive.
Ordered on the weekend, by Wednesday, the boots arrived in California. All the way from France!
And the boots, a dream. Perfect fit, well worth every penny.

Reply from Nomasei
Great company
Great communications and beautiful welcome from Nomasei. Fast shipping to Toronto.

Reply from Nomasei
Email response time
I questioned if I had ordered the correct size and they got back to me immediately returning my email. Love my shoes! They were so comfortable as I wore them to a wedding with lot of standing walking and dancing of course!

Reply from Nomasei
The sandals are very beautiful
The sandals are very beautiful. The disadvantage is that they are a bit too heavy and hard.

Reply from Nomasei
Beautiful shoes
Beautiful shoes, perfect fit! The sizing information on the website was accurate, and shipping was fast.
These loafers are not only unique and GORGEOUS, but well-made and comfortable right out of the box.

Reply from Nomasei
The absolute Best boots in the…
The absolute Best boots in the world!!!! Fantastic customer service too!!!!!!! Invest in a pair of boots, you will mot be sorry!!!! Super product!!!!!!!!

Reply from Nomasei
Excellent service
Excellent service, love the shoes. Would for sure purchase again. Thank you

Reply from Nomasei
The shoes are hit and miss..some well…
The shoes are hit and miss..some well made and with appropriate leather, and others that seem like they've been made by a first time shoe designer (which neither of them are).
Incredibly rude service and I don't know why the brand thinks we care to get emails about the founders...you're a shoe brand not a celebrity gossip column. It's weird.
Amazing customer service and beautiful…
Amazing customer service and beautiful quality shoes!

Reply from Nomasei
These shoes are beautifully made and so…
These shoes are beautifully made and so stylish! They fit true to size. Will definitely buy another pair! Love to support women in business - thank you for bringing this line to market!

Reply from Nomasei
Gorgeous and great quality
Everything went ok. The sandals are more than beautiful
I hope to make great stylish looks with them

Reply from Nomasei
Tried to contact the company
Tried to contact the company. DHL will not release my boots. They need a footwear document. Nobody from Nomasei has gotten back to me. Horrible customer service

Reply from Nomasei
These boots are next level
These boots are next level. They are incredibly comfortable right from the box - soft, sleek and easy to wear. Do follow the instructions to buy the right size. US shipping is fast and secure with DHL. I suspect these will last a very long time - the quality is exceptional.

Reply from Nomasei
Perfect shoe experience
Beautiful shoes and they arrived so quickly! I emailed a question regarding size before ordering and the response was almost immediate. You make it very easy to shop with you and your product is of great quality, pretty and comfortable.

Reply from Nomasei
Great service
Great service, product delivered at time requested. Very warm welcome Message from the Team.

Reply from Nomasei
Amazing
Amazing! Fast delivery - even international, gorgeous shoes, well packaged and worth every penny, best I’ve ever had

Reply from Nomasei

Reply from Nomasei
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