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Nomasei Reviews 

1,254
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 286 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional comfort, timeless design, and exquisite craftsmanship of the footwear, noting that the premium materials provide wonderful support for everyday wear. Buyers also appreciate the responsive customer support team and the remarkably fast international shipping service that delivers purchases in pristine condition. However, some people mentioned experiencing frustrating delivery delays with pre-ordered products or unexpected customs clearance hurdles when importing goods from abroad. A few reviewers additionally noted difficulties receiving their correct purchases or tracking down missing shipments due to communication gaps.

What people talk about most

Product

People report positive experiences with product, frequently praising the exquisite design, beautiful... See more

Quality

Customers expressed great satisfaction with the exceptional quality and craftsmanship, noting that the... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that everything from ordering to... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being courteous,... See more

Order

Clients share ambiguous opinions on order, as many reviewers highlight a seamless, fast purchasing experience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Comfort, quality, style, personalized customer service experience and shipping are all top-notch! You get it all with this shoe brand. I’ve been buying from them for several years and they do not disa... See more

Rated 5 out of 5 stars

The customer service is incredibly courteous and reliable. Julia was there the whole time to help me as I had some issues with my sizing. I had to size up because I have very high arches. The con... See more

Company replied

Rated 5 out of 5 stars

I had such a great experience with Nomasei! the website was beautiful and easy to navigate . I had a quick question about sizing, and they got right back to me with a follow up email , which I really... See more

Company replied

Rated 5 out of 5 stars

I’m ecstatic to now own a pair of Adora sandals in size 5, often a very difficult size to find in luxury shoes. I feel fortunate to own three pairs of shoes/ boots from Nomasei. I cherish them for t... See more


Company details

  1. Shoe shop
  2. also in
  3. Boot Shop
  4. Bridal shop
  5. Fashion accessories shop

About Nomasei

Written by the company

Chaussures de luxe français, fabriquées à Montopoli, en Italie

Passées par les plus grandes maisons de luxe parisiennes, nous nous sommes rencontrées dans une usine de chaussures de luxe à Venise, il y a trois ans.

Ensemble, nous avons choisi de créer Nomasei pour s'engager à renouer avec un luxe intemporel et honnête, fait de respect, de partage, d’engagements éthiques et de transparence. La trajectoire de femmes fortes, libres et insoumises et la danse comme geste de liberté sont nos inspirations.

LES SHOES NOMASEI

La rencontre avec une usine de chaussures de luxe à Montopoli, village de Toscane, donne forme à Nomasei. Cette entreprise familiale dont elles partagent les valeurs devient le partenaire essentiel du projet. Les couleurs dominantes de Nomasei sont un hommage à cette collaboration : le rouge Montopoli, couleur de la terracotta, la terre cuite typique des collines toscanes et de la terre de Sienne, le blanc jauni des marbres de Pompéi.

Nomasei, ce sont des chaussures aux formes étudiées, des matières de haute qualité, des processus respectueux de l’environnement et de l’humain, résultats d’un engagement éthique de transparence radicale.

NOS ENGAGEMENTS

Nomasei ce sont des mains : « Noma » – de l’italien « Mano », la main, avec un twist argotique pour brouiller les pistes – « Sei » – six en italien, parce que chaque création est le fruit de la collaboration entre plusieurs mains et plusieurs savoir-faire, réunis autour d’une idée qui se fait création.

Renouant avec la meilleure tradition artisanale, chaque pièce a son histoire : une histoire faite de temps, de qualité et de design, où chaque étape de la création porte l’empreinte de la main qui l’a réalisée.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(1,254)

445 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful quality!

This was my third pair of shoes from Nomasei and I'm consistently impressed with the product quality, comfort, shipping speed, and packaging. I love these shoes and can't wait to wear them for years to come!

4 May 2026
Rated 5 out of 5 stars

I absolutely love this brand

I absolutely love this brand! I now have 5 pairs and every time I wear them I’m stopped and I give out the website! The ladies who run this company are the absolute best! Hope to get more styles in the future!

27 April 2026
Rated 5 out of 5 stars

Sorry my reply is in English

Sorry my reply is in English. My experience at the Paris showroom was excellent. Everyone was so friendly and helpful. And the shoes of course are STUNNING!

23 April 2026
Rated 5 out of 5 stars

Incredible quality. Incredible shopping experience.

I absolutely love the quality of this shoe. It's a made to last forever construction and it's gorgeous! The customer service at the Los Angeles pop up was top notch. They truly wanted us to fall in love with the product and the brand, without a huge push to buy everything all in one sitting (although I certainly wanted to!). I can't wait for my next pair.

20 April 2026
Rated 5 out of 5 stars

Lovely

Own a couple of different styles from Nomasei and I love them all. Best part is that they are so comfortable and of course they are beautiful and beautifully made.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

I have purchased several pairs of shoes…

I have purchased several pairs of shoes and boots over many years and have been very happy with the comfort and beautiful craftsmanship. The customer service is excellent . My questions are answered promptly, and the information is very helpful. The styles and colors are fun and unique!

25 March 2026
Rated 5 out of 5 stars

Worth the Wait

I had a lovely experience at the pop-up in New York. I did have to wait a few months to receive my shoes. However, they are amazing, and I’m receiving so many compliments. They’re different from the typical loafer and garner a lot of attention. Very pleased with my purchase.

6 March 2026
Rated 5 out of 5 stars

Love the looks and fit

Love the looks! Fits true to the size, easy to walk. I would have preferred the top to be a tiny bit longer to cover toes, but anyway love them! Well packed, fast delivery. Look & feel Quality!

30 March 2026

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