Nook Saunas Reviews 686

I love my Nook sauna, it’s excellent quality. Having free delivery and free installation took so much stress off of us. They did such a great job and made it easier to enjoy our beautiful sauna. I’ve already seen such a difference in my skin and mental health since using my nook sauna.

Absolutely amazing customer service!! From the first person to email me back from an online enquiry to the delivery team… all absolute legends. Great saunas as well :)

This experience has been easy and exciting from the moment i hit add to cart! Great pricing and even better service. Had to shift my installation a couple of times with no hassle from the team! Install was on time and professional and the unit itself is life changing! We love our nook!!!

Delivery and installation was great. Installers were very quick,helpful and friendly explained all functions of the sauna. The sauna itself is great quality and does exactly what it claims. Love the Bluetooth speakers and the lights inside. Would definitely recommend.

I had a fantastic professional experience with nook from start to finish, great communication regarding delivery. Once delivered it was an effortless set up, making sure the sauna was working the way it should be & of course it was 😊 I loveeeeee my elite 3 person Nook Sauna.
Well done to all involved 🥳🙌🏼🎉

We bought the sauna as a way to help my wife (who has reinards) make it through winter.
The team from Nook showed up when they said they would, assembled and tested and were gone, no fuss, no bother.

The sauna is a major hit with my wife, I’ve started using it too, I like the peace and tranquility, it makes me take a little time to gather my thoughts and I love the smell of the timber.

I actually enquired to a couple of companies, the second company came in cheaper, but I would have had to collect and install it myself.

I definitely recommend Nook, their team and the product.

Hi Carolin,
I've had the sauna for 8 days and only used it 9 times. I think that speaks for itself.
I'm super happy.
The guys who installed it were first class. Efficient, pleasant, quick and tidy.
The only thing I'm sorry about is that I didn't offer them a drink or something to eat. I was too excited and just wanted to get into it. Please apologise to them for me.

I forgot to add that you and the sales team were excellent. From the start your follow up and communication has been spot on. At no stage was I left wondering. You covered all bases.
Well done to the whole team
Cheers again.
6 out of 5 stars.
Cheers,
Francis.

The customer service provided by the nook team was exceptional! I can’t fault them. The people who came to deliver and set it up were very nice and got it set up very quickly. They were helpful and informative. If you’re going to get a sauna at home get a nook! You won’t regret it!!

From purchasing to delivery the experience has been amazing. Thank you to Jack and Terry for the delivery and installation today, its better than we expected and you both couldn't have been more helpful.
We absolutely love it! Great buy!!

Everything I was expecting.
Service from purchase to install was transparent and timely.
And the sauna itself is top notch.
Highly recommend

The team at Nook provided a 5 star customer experience. There was a delay in our project which meant we had to delay sauna delivery significantly. The team were always happy to accommodate. Installation was a breeze by the team and they checked in on us afterwards too.
Would recommend.

Nook’s customer service has been great! Very easy to deal with, good communication and follow up service. The delivery and set up process was seamless too, very happy with the sauna!

Nook Saunas are one of the best companies that I have
ever dealt with. From the very first contact they were
5 stars with communication and pricing.
They delivered on time and set it up with no fuss.
Have been in the sauna every day and loving it.
If you are in the market for a hire sauna make sure you
go through Nook Saunas. You won't regret it.

Super easy communication and very helpful. Great product. Set up and told me how to use it. Works perfectly

Shaun

Everything about dealing with Nook Saunas has been great. The product is amazing and I have used it every day and really feel the benefits. The level of customer service is excellent from ordering, right through to delivery including follow up after the product was delivered. I would recommend Nook if your in the market for a high quality Sauna at an affordable price.

Communication is great. Delivery guys were fast.
Sauna so far has felt great.
Customer service has been excellent. Sauna looks good.
I am very happy with overall services.
Thank you to Nook Saunas 😊😊😊

After much research into Infrared saunas. We are so happy we decided to choose Nook.
The service they provided was fabulous. So quick to deliver and set up for us.
We certainly have had so much use out of it so far, and already enjoying the health benefits. I would definitely recommend Nook for anyone thinking about purchasing a Sauna.

Very happy with our Nook Sauna, customer service and communication for the team was great and super quick during the entire process. Install team was quick, friendly and super helpful.

Customer service was excellent. Nooks worked around our schedule to organise the installation in our home and were patient in addressing all of my questions. Communication was prompt and reliable throughout, and the installation was completed professionally by a friendly and respectful team. I would highly recommend Nooks—beyond offering a fantastic, easy-to-operate product, their team consistently goes above and beyond to support their customers.

From the very first interaction with Nook, it has been such a wonderful experience. The staff are all friendly, helpful and professional. The installation team were amazing. They communicate in a timely manner, costs are transparent and the level of service is exceptional. Our sauna was delivered and installed last week and we could not be more happier with the product. Thank you Nook, your customer focused values are so evident.