North Fashion Store Reviews 

1,191
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 716 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the appealing product designs and perceived good quality of items. People generally find the website easy to navigate and the ordering process straightforward, often noting smooth transactions and helpful order changes. Consumers are frequently pleased with purchases, finding clothes well-made and true to descriptions. However, some people were dissatisfied with the return policy, citing difficulties, high international shipping costs, and unclear procedures. Reviewers also reported issues with product quality, such as poor fabric, inaccurate sizing, and items not matching descriptions. Concerns were raised about the website being misleading regarding company origin and shipping times.

What people talk about most

Product

Clients share ambiguous opinions on product quality and sizing. Many customers praise the beautiful designs,... See more

Order

Customers consistently note ambiguous experiences with order, with many finding the ordering process easy and... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers praising the well-made clothes, good... See more

Return policy

People report negative experiences with the return policy, often finding the process complicated and costly.... See more

Website

Users describe ambiguous interactions with website, with many reviewers finding the website easy to use,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have yet to receive my order but have had constant e.mails about my experience which is very frustrating I have already completed several surveys. If the products are as good as they look i will... See more

Rated 4 out of 5 stars

I’ve seen these outfits before online and thought they looked very cool and smart but still casual. I saw the blue outfit on a passing lady recently and it confirmed I had to had one myself. I’ve orde... See more

Rated 4 out of 5 stars

I was intrigued by the style of clothing and that's why i ordered a 2 piece outfit, especially the price. I was confused that a blouse initially showed a lower price than what was then on the order .... See more

Rated 4 out of 5 stars

Quality of items were good when they arrived. Very friendly, helpful staff kept in touch. Had problems with one order when there was an issue (?technical) which resulted in 3 identical items await... See more


Company details

  1. Ladies' clothes shop

Written by the company

NORTH offers unique pieces for the aspirational and revolutionary set.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(1,191)

731 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you

Thank you - it was easy to order. The garment is true to size, and meets all expectations

20 July 2026
Unprompted review
Rated 1 out of 5 stars

Not worth the price

Not worth the price. Temu sells better!
The pictures are false…pockets shown are not included.
Material inferior quality. Cheap, crinkled and random sizing.
Return policy impossible to navigate and customer must pay. Hence they deny any responsibility. Do not be duped. These are a waste of money.

18 July 2026
Unprompted review
Rated 1 out of 5 stars

Really frustrated

Really frustrated. Clothes don't look like what it looks on website. When tried to return it will cost 20 pounds to return and 57 customs duty. Wrote to the company they reply back saying its customers responsibility. When purchasing they never said that company is based in Italy or anything about customs duty.NEVER going to buy from website .

16 July 2026
Unprompted review
Rated 1 out of 5 stars

I bought an item of clothing from this…

I bought an item of clothing from this site but when it arrived it didn’t look like the picture.
Then I tried to send it back OMG what a per lava.
I had to send it to Italy and it cost £15 postage.
Then it was returned to me so £15 wasted as well as the price of the outfit and delivery.
I was then promised a 70% refund
2 months and 35 emails later still no refund.
I have NEVER experienced anything like this before and I would definitely NEVER buy from this site again.
Definitely a scam

17 May 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY.

DO NOT BUY FROM THIS COMPANY.
ONLY PROBLEMS - 6 MONTHS TO RESOLVE.
Poor quality, random sizing, excruciating customer service, AI written designed to prevaricate until customer rights lapse.

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Material

Material thin like a rag can't get address to send item back Not bothering Was sposed to be linen would have ordered more so its their loss 36pnd 30pence was my loss please do not order from them

13 July 2026
Unprompted review

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