North Fashion Store Reviews 

1,221
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 739 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the attractive appearance of products on the website and find the ordering process straightforward. Some also praise the quality of the garments and the range of designs available. However, some customers also noted significant issues with the return policy, often involving high shipping costs to Italy and a lack of clear procedures. Many people report that product quality is poor, with materials not matching descriptions and items not looking like their online images. Additionally, reviewers frequently mention confusing or inaccurate sizing and concerns about the clarity of information regarding the company's origin.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and sizing, with some customers praising the... See more

Order

Customers had ambiguous experiences with order, with many finding the ordering process simple and... See more

Quality

People report ambiguous experiences with quality, with some customers praising the products as fabulous,... See more

Return policy

Consumers find the return policy to be a source of significant dissatisfaction, with many describing the... See more

Website

Customers consistently note ambiguous experiences with the website, with many reviewers finding it easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The clothes are very attractive on the website. Sizing a bit confusing - am still not sure if I ordered correctly and a bit concerned about the return procedure after reading other comments. The cloth... See more

Rated 4 out of 5 stars

I was intrigued by the style of clothing and that's why i ordered a 2 piece outfit, especially the price. I was confused that a blouse initially showed a lower price than what was then on the order .... See more

Rated 4 out of 5 stars

I’ve seen these outfits before online and thought they looked very cool and smart but still casual. I saw the blue outfit on a passing lady recently and it confirmed I had to had one myself. I’ve orde... See more

Rated 4 out of 5 stars

Quality of items were good when they arrived. Very friendly, helpful staff kept in touch. Had problems with one order when there was an issue (?technical) which resulted in 3 identical items await... See more


Company details

  1. Ladies' clothes shop

Written by the company

NORTH offers unique pieces for the aspirational and revolutionary set.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(1,221)

718 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awaiting order

This is the first time I have placed an order with North Fashion, so far I have found the web site easy to navigate, the price of the items are very competitive, I have been kept informed of delivery times. As yet I have not seen the products, or tried them on. I have read what other people have said, so my expectations are quite high.

19 July 2026
Unprompted review
Rated 1 out of 5 stars

Dont, just don't order from North Fashion Store

Do not order anything unless you live in Italy. Two cotton-linen monochrome sets I ordered were well made and great quality, but too big. North required me to send pictures of the items to prove they were pristine. All the while I was communicating with Anna, a well-spoken bot who always replied within 24 hours. After winning return approval, I learned I HAD TO SHIP THEM TO ITALY at great cost.

A couple of months later, the package returned, unceremoniously dumped on my front sidewalk.

North "fixed" this by refunding me about 70 per cent of the purchase price. It let me keep the clothing. I hope to recoup more money by selling it on Poshmark. Look for them Carolyn B @madgiewallace after August 15!

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you - it was easy to order. The garment is true to size, and meets all expectations

20 July 2026
Unprompted review
Rated 1 out of 5 stars

Not worth the price

Not worth the price. Temu sells better!
The pictures are false…pockets shown are not included.
Material inferior quality. Cheap, crinkled and random sizing.
Return policy impossible to navigate and customer must pay. Hence they deny any responsibility. Do not be duped. These are a waste of money.

18 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look