Right from the beginning when I checked in to the property till I left it everything was very smooth. No annoying paper work. Reporting and sorting an issue out was easy and pretty straightforward as... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Outstanding Letting Agency This is by far the best letting agency I've encountered in the UK. A special mention must go to Eve Jones. During Tenancy: Eve managed all maintenance issues with i... See more
I have a buy to let with NPG and the property was tenanted immediately with a further contract for a following year being drawn up seamlessly. Amy Leek helped with providing me updates given that the... See more
Outstanding Estate Agent – Exceptional Support from Kate I’ve had an excellent experience with this estate agent, and I want to give a special mention to Kate, who helped me so much throughou... See more
Company details
- #63 of 79 best companies in Investment service
- #23 of 28 best companies in Investment company
- #32 of 35 best companies in Property Investment
- #39 of 49 best companies in Estate Agent
- #26 of 29 best companies in Estate Agents
- #19 of 28 best companies in Property Rental Agency
About North Property Group
Written by the company
North Property Group is the UK’s 93rd fastest-growing private company, recognised by the Sunday Times Hundred 2024. As a market-leading property investment agency, we offer a wide selection of luxury off-plan properties in the UK’s major established and emerging property hotspots. Whether you are an investor or a homebuyer, we have the perfect property for you. Working exclusively for the benefit of our clients, we help you buy, sell, let, or rent premium properties in the best locations across the UK.
Contact info
3rd Floor, Cairo Studios, 4 Nile Street, N1 7RF, London, United Kingdom
- 01134264444
- hello@northpropertygroup.co.uk
- northpropertygroup.co.uk
4.2
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience during the entire process
Great experience during the entire process.
25 September 2024
Reply from North Property Group
Thank you for the great review!
I loved how customer service
I loved how the customer service, however I feel there is room for improvement on communication. Communication will help the customer understand the process.
13 September 2024
Reply from North Property Group
That's awesome feedback, Bessie. We're always striving to provide better services. Thank you for your review!
Great Experience
I would highly recommend NPG. The process of renting with them was quick and smooth and I was in the property in just a few weeks. The team have been excellent with any queries I've had. Great experience.
12 September 2024
Reply from North Property Group
We appreciate your feedback, Ross! We're glad to head you're settled into your property :)
great experience
The experience was great, i had some problems at first but they helped me fix them, They were really helpful especially Sera, Thank you so much For everything
13 September 2024
Reply from North Property Group
It's a pleasure helping you with your queries, Yorsa. Thank you for your feedback!
Very professional
Very professional, informative and attentive. Jim was there to support & answer any questions I had! Would recommend!
30 August 2024
Reply from North Property Group
Thanks for leaving us a great review, Keely.
Cameron was very helpful and…
Cameron was very helpful and knowledgeable a fine young man a reflection for your company .
29 August 2024
Reply from North Property Group
We appreciate your feedback!
Great experience with North property…
Great experience with North property and an extra thank you to Joseph for making my experience extra smooth.
30 August 2024
Reply from North Property Group
We appreciate your feedback, Krystal!
North Property Group made my experience…
North Property Group made my experience buying off plan property very clear and straightforward. Would recommend to anyone looking to invest in property!
30 August 2024
Reply from North Property Group
Thank you, Raminta!
I’ve bought my second property with…
I’ve bought my second property with this company and they helped me start renting my first property out. I definitely recommend, and I will be buying more property in the future with them.
23 May 2024
Unprompted review
Reply from North Property Group
Thanks for the great review, Zak!
Excellent service from North Property…
Excellent service from North Property Group, would highly recommend using their services for your future property management and letting / sales needs.
30 August 2024
Reply from North Property Group
We appreciate your feedback, Dave. Thanks!
Very good customer service
Very good customer service, explained everything very well, very informative. I love the project that they have gone and will definitely take it into consideration for the near future
30 August 2024
Reply from North Property Group
That's great to read, thank you for taking the time to leave us some feedback!
Reply from North Property Group
Thank you for the awesome feedback!
Excellent communication and guidance…
Excellent communication and guidance throughout the process. My consultant provided a full service and directed me on the best investment for my needs.
I would highly recommend working with North Property Group if you are looking to establish, or build on your portfolio.
30 August 2024
Reply from North Property Group
Thank you James, appreciate your feedback!
Reply from North Property Group
Thank you for your feedback James!
Excellent Cameron!
Cameron who showed us round was excellent. Really enthusiastic and well mannered, he clearly knew his stuff too. I was throughly impressed with his professionalism and the way he looked after us on the visit.
29 August 2024
Reply from North Property Group
Thanks for the feedback, James! Cameron is awesome.
Reply from North Property Group
Thanks for the review, Luke! We really appreciate it.
Cameron was super helpful!
Cameron was super helpful!!! gave correct advise with great customer service, polite young man.
26 August 2024
Unprompted review
Reply from North Property Group
We're pleased to hear, Haydn! Thanks for leaving your feedback!
Wow amazing service!
Wow! Amazing service from Cameron he answered all my questions with out me having to ask. We applied online for a property but unfortunately it was let however he had plenty of properties that would suit our needs up his sleeve. He was really informative and this made it clear we wanted to let a property from NPG:))
29 August 2024
Unprompted review
Reply from North Property Group
Thanks for leaving a stellar review of Cameron!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.