What can I say.....Laura Evans an absolute gem of an employee to Norton Finance. Laura's professional manner and excellent customer service skills are to be admired. Nothing was too much trouble,... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #62 of 99 best companies in Finance broker
- #37 of 101 best companies in Financial Institution
- #73 of 87 best companies in Mortgage broker
- #75 of 171 best companies in Non-bank financial service
Written by the company
Norton Finance are a leading provider of low cost loans and mortgages. We're a broker, not a bank, allowing us to search wider to find the perfect mortgage, secured, business or personal loan to suit your requirements. Get your FREE quote today.
Contact info
Norton House, S60 2DR, Rotherham, United Kingdom
- nortonfinance.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lucy was very patient and gave all the…
Lucy was very patient and gave all the information we needed
Tom was so good and he was so…
Tom was so good and he was so professional and he supported me the whole way through
Tom Barden
Excellent service from Norton Finance
Excellent service from Norton Finance, especially Tom. From the beginning, he was professional, responsive, and kept us updated throughout the entire process. Our case was not straightforward, but Tom worked hard to find a solution and guided us every step of the way.
Thank you for your patience, support, and outstanding customer service. I would highly recommend Norton Finance to anyone looking for financial assistance.
The process was so quick
The process was so quick. Nina was really helpful and kept me fully updated and informed throughout. I felt no judgement at all which made a difficult situation a lot easier. There was no pressure to go forwards at all if I changed my mind. I would highly recommend
What can I say.....Laura Evans…
What can I say.....Laura Evans an absolute gem of an employee to Norton Finance.
Laura's professional manner and excellent customer service skills are to be admired.
Nothing was too much trouble, she had the patience of saint with me and kept fully updated at every opportunity. Laura was on the ball every time I reached to her. I would 100% recommend her and the whole application was made easy and re-assuring with Laura. The process was quick and efficient and I truly can not thank Laura enough. If there were gold stars to be given, then I would give her 1 million! Thank you Laura.
Jodie Smith was fantastic with her…
Jodie Smith was fantastic with her advice as well as her communication throughout
Stress Free Process
Everything was explained, kept updated and any questions answered. Friendly team.
Great service
Great service, they handled our loan very quickly and professionally very happy with the service.
We had a really great experience
We had a really great experience, Steve was so helpful and really did help us with everything we needed to do.
Recommend this company definitely
Thankyou
Secured loan
They excelled in getting our financial product over the line, everything went smoothly with minimal hurdles
Lee Wheatley is a legend
Lee Wheatley is a legend, he was patient with me from the start. Professional yet approachable. I need him to sort every aspect of my life if available. Thank you Lee and Norton Finance.

Reply from Norton Finance

Reply from Norton Finance
Very good team
Very good team. Sam jones managed my loan and I couldn’t have been happier. She always got back to me and explained everything. I would highly recommend Norton Finance 😊

Reply from Norton Finance
Looking for advice on a re mortgage or…
Looking for advice on a re mortgage or equity release and came across Norton Finance with very good reviews.
Calls with an advisor (Matthew) were scheduled and always on time, very professional and look to get the right agreement for you. Re mortgage option was not going to be in my best interest so put me intouch with an equity release company who were brilliant too and this option suited me much better. Whole process was straight foward and took just a few weeks. I would highly recommend you speak to Norton Finance as they look after your best interests, have extensive contacts within the financial sector and I don't think I would be in the position I am now if I had not reached out to them. Make the call!

Reply from Norton Finance
Excellent Service
Very friendly dealing with every aspect of my application. Paul, in particular immediately put my mind to rest and was very reassuring through the whole process. I would thoroughly recommend Norton to anyone who needs this type of service. Paul was very informative and made this whole process a very professional, amicable experience.

Reply from Norton Finance
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.