Amazing work and time was spectatcular - they arrived at 8:15ish and got straight on - adapted to only working through the front door as cats locked into back rooms. Worked through rain and added e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing service throughout. From measurement ( Darren) to fitting ( Steven ) the bathroom window, all was outstanding. Polite and respectful, professional, tidy and clean. When the window in the bath... See more
From the pricing to fitting I can't fault this company. Complete set of windows and door fitted within two days and we only waited about a month from placing the order. The team who did the work... See more
From quote to job completion, everything was excellent. Communication, professionalism and aftercare were all fantastic. Our French doors are perfect and the guys worked clean and tidy and with care a... See more
Company details
Written by the company
Welcome to Norton Windows… we offer a huge range of window and doors for you to choose from. We can also offer GRP roofing and Guardian or Supalite Warm Roofing. Norton Windows have a combined experience of installing windows of over 60 years. A superbly experienced team who excel at their trade and delight in doing a good job for you! We excel in always leaving our customers happy with the job we have completed. The majority of our work comes from our previous customers giving us recommendations. With offices in Billingham on Teesside and in Sunderland Norton Windows are well-placed to service the whole of the North East region.
Contact info
Unit 2, Lister Road, North West Industrial Estate, SR8 2RB, Peterlee, United Kingdom
- 01642 983 455
- sales@nortonwindows.co.uk
- nortonwindows.co.uk
4.8
Excellent
88 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Professional Service
I can’t recommend Norton Windows enough! From phoning to receiving a quote, was all in the same day, after being given a very fair price, I paid my deposit on the same day. Only days later I was visited by the surveyor Kev, who gave the go-ahead for the work to be carried out, & informed me installation would take place in 2/3 weeks. And true to their word, my installation happened 2.5 weeks later. Kev and his team turned up on time, & all with smiles. I have a bad arm, & haven’t cleared the area for the job to take place, but they came in & said they’d do it for me, nothing was a problem for them. They worked very cleanly, leaving my home with beautiful French doors, & has cleaned everything up after the installation too. They then took the time to show me how the doors worked, & asked if I was happy with them, which of course I am more than happy. As I am renovating my home at the moment it is very stressful, & Kev & his team made this element so easy & stressfree, that I have just ordered 2 more doors from them. Thanks guys!
15 November 2022
Unprompted review
Had a great experience
Had a great experience
Specialist service from a helpful team
Great product well installed
31 October 2022
Unprompted review
Norton Windows of Billingham
Not to be confused with similar titled window companies.
Along with other members of the family, we have used Norton Windows of Billingham on numerous occasions to fit composite doors, double glassed widows, upvc exterior doors and even a sunroom complete with insulated roof.
All work has been carried out as scheduled and completed on time by Kev and the rest of the fitting team, all of whom are very skilled and always left everything clean and tidy.
All supplied and fitted products have been as described, of good quality and provided excellent value for money.
Sales and after sales were also both excellent and overall all great jobs, at great prices.
Well done to all at Norton Windows of Billingham, would readily use the indicated company again and happily recommend them to others.
14 October 2022
Unprompted review
Norton Windows to the rescue. Top quality work and team
After being let down by Norton Windows & Roofs going into liquidation (not the same company as Norton Windows), Norton Windows stepped in. Kevin and the gang worked like grafters and in a few days they ripped down the old porch with knackered and crooked door, blown window panels and poor polycarbonate roof and got to work on building the new one.
They built a whole new porch including lovely composite door and GRP roof across the porch and the garage. Inside they built dwarf stud insulated walls and insulated ceiling. See the before and after photos.
We’re absolutely delighted with the work and it’s inspired us to sort the rest of the front of the house and garden.
I can highly recommend Kevin and the team and thank him for rescuing the situation and with great quality too.
19 September 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.