Novarihome Reviews 

91
•
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, most reviewers were let down by their experience overall. Consumers frequently complained that the products received were of extremely poor quality and completely failed to function as advertised. Furthermore, many people reported receiving incorrect items, such as getting multiple packages when only a single one was originally requested. Some reviewers were not happy with the complicated return process and the extremely expensive shipping costs required to send items back to overseas addresses. Customers additionally mentioned encountering unexpected membership fees, recurring subscription costs, and additional charges that were included in their final purchase totals.

What people talk about most

Product

Customers consistently note negative experiences with product quality, reporting that the items completely... See more

Order

Customers expressed deep frustration with their order process, frequently reporting that they received... See more

Return policy

Clients share profound dissatisfaction regarding the return policy, frequently citing severe difficulties and... See more

Refund

Reviewers express deep dissatisfaction regarding refund experiences, noting that getting money back involves... See more

Price

Consumers express dissatisfaction with the pricing, reporting unexpected charges that exceed advertised... See more

Reviews shaping this summary

Rated 1 out of 5 stars

ORDER #25172 Is the number of the order I placed for a set of Eyeglasses with new innovative vario lenses, $68.00. I received the order confirmation but this indicated 7 pairs of glasses plus ship... See more

Rated 1 out of 5 stars

DO NOT DEAL WITH THIS COMPANY. Upon browsing their advertisements they stole my PayPal information and placed an order that I did not authorize. They now will not send me a shipping label to retur... See more

Rated 1 out of 5 stars

These people are very polite SCAM artists. I bought their "special reading glasses, which were bogus. I was sent 4 and had ordered one. I was promised a return authorization that I never got. After co... See more

Rated 1 out of 5 stars

These very poorly designed plastic eyewear are total bullshit. They are horrible. This is a scam, and it could even harm your vision if worn for long durations. China, in general, is a disreputable pl... See more


Company details


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1.2

Bad

TrustScore 1 out of 5

91 reviews

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1-star

No history of asking for reviews

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1.2

All reviews

(91)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I could give a negative star review I would!

If I could give a negative star review I would! Bought two items received them and they were not as advertised and they do not offer returns. You have to pay to return an item and shipping and handling does not get refunded to you once they receive it. They would not give me a full refund as they say the product is now discontinued (bought the item 2 weeks ago and received the product 4 days ago). The return/refund policy is 120 days so I was well within my refund return time. They do not abide by their own policies and offered a 30% discount on some of their other items, which if you get a discount then you can’t return it if it is not as advertised. Major scamming site!

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Just no no no

The add-ons that they add to your order are ridiculous. I wanted one pair of glasses. They upgraded it to three pairs of glasses. Expedited shipping for $25 on top of regular shipping of $10. A $30 pair of glasses they're trying to charge me $168 WTF

3 February 2026
Unprompted review
Rated 1 out of 5 stars

Vision pro

These readers are not as advertised! At best they are as good as a dollar store cheap readers! Took over a month to receive them coming from China I guess I should have expected that! Don't waste your money on these won't do as advertised !

1 February 2026
Unprompted review
Rated 1 out of 5 stars

They have charged life things never ordered

They have charged me for stuff I never ordered and they said they will return my money if I return it to China at my expense. I tried to stop order with in hours and they said it couldn’t be done
I believe they are a scam do not order any thing from them

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Getting the Run Around

Tried to return. They wanted pictures. Gave them pictures. They wanted it in JPEG format. They can switch that themselves. I had alread sent out UPS to Sesame Street Address and they are not their. UPS got returned.
SCAM !!! SCAM !!!!!

23 January 2026
Unprompted review
Rated 1 out of 5 stars

Scam Alert I bought 1 they sent me 4…

Scam Alert I bought 1 they sent me 4 and charged for them plus lots of fees. I tried to contact and stop the order within 5 min of order they didn't get back to me until the next day and say it was to late because it has already been shipped and once I received them I could return them. I bet they won't do that either. I expected to pay 30.00 and they charged 180.00.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

This company is a total joke

This company is a total joke! If I could give them no stars , I would. It's fine that their product sucks, because I was promised I could make a return. But when you ask someone at the company about a return , they just stop replying to you. They also signed me up for a monthly membership that I did not sign up for. I was unable to recoup my money on that too. DO NOT buy anything from this company. They are complete scammers.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not trust this company

Do not trust this company. The product is ordered was junk and didn't work. I tried to return it and I had to pay to return and I am still waiting on the refund. I will report this to my bank as fraud

24 December 2025
Unprompted review
Rated 1 out of 5 stars

Total Scam I ordered the pro glasses

Total Scam I ordered the pro glasses, Did not receive the glasses shown in ad ,they added hidden charges for $14.99 on a cheap clear plastic case total $54.99. On the very day I receive package, they took $49.99 out of my account with out my permission no luck getting answers or my money, Scam and fraud site.

20 January 2026
Unprompted review
Rated 1 out of 5 stars

I would give 0 stars if I could

I would give 0 stars if I could. Huge SCAM. Show you one thing send you something else. I like how the business is in the US but warehouse in China. Worst customer service ever. No refunds just want you to buy more of there subpar crap.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

I ordered two of the Neosocket (Gas…

I ordered two of the Neosocket (Gas Savers) from Novari home they charger me for the two then another three plus there were other extra charges DO NOT ORDER FROM THESE PEOPLE they are charge happy very sad
- NO phone number
- will NOT help you with a return
- very shifty
- they get your money then want NO contact with you
- VERY poor customer service ( there is none)
- products DO NOT WORK
- they drag their feet on helping you till your return time runs out
- SHOULD BE SHUT DOWN ADMITTEDLY
- they promise you a deal then leave you hanging with junk
- charge for what you don't order VERY BAD BUSSINESS
- I WAS VERY PISSED WHEN I READ ALL THE TERRIBLE REVIEWS THEY SHOULD BE ASHAMED OF THEMSELVES SELLING BAD PRODUCTS, OVER CHARGING, BAD SERVICE ALL AROUND

3 January 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam I ordered 1pair…

This company is a scam I ordered 1pair to try the ad sounded good ~I received 4 pair of glasses with 4 cases was charged 144.00 my total should have been 29.99, they are giving me the run around for return, saying they have high volume sorry for delay, SURE HIGH VOLUME SCAMMING PEOPLE SOMEONE NEEDS TO STOP THEM needless to say they don't work very blurry make me dizzy~ cant read with them at all UPDATE!! The said giving me full refund back providing I pay Shipping and return 4 pair glasses went to ups cost is 350.00 to mail to China ! So is this a scam or what !

12 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!! THIEVES- RUN RUN RUN AWAY

SCAM!!! Do not order from this company. I ordered a pair of $32.00 reading glasses and ended up with $289.00 in charges. 5 pairs of glasses and 3 pair of driving glasses were added to my order. I reached out to them immediately to cancel the order and they said it was already packaged and ready to go and they couldn't dig through tons of boxes to find mine. Plus they claim it was my fault. because I supposedly click on boxes to accept the additional items. NOT TRUE. I went back and forth with them for over a month. Finally agreed to allow me to ship them back. Guess what they did not come from USA but I had to ship them back to China. They told me to only claim $5.00 so it would get held up at the border. Seems fishy to me. I argued again with them and they finally gave me a $100.00 refund. I am so pissed. The glasses suck and I lost my money. I wish I would have read up on the company before falling for their Facebook Ad.

9 December 2025
Unprompted review
Rated 1 out of 5 stars

I ordered this fuel thing and when I…

I ordered this fuel thing and when I checked out there were extra charges on my purchase and I tried to cancel it and it wouldn’t allow me to.This is a big ripoff and scam. I just want my money back from thing junk fuel plug. Please don’t purchase this junk. This company needs to be shutdown or closed for ripping people off

2 January 2026
Unprompted review
Rated 1 out of 5 stars

These people are very polite SCAM…

These people are very polite SCAM artists. I bought their "special reading glasses, which were bogus. I was sent 4 and had ordered one. I was promised a return authorization that I never got. After contacting again they said not to worry, I had 180 days to return. After contacting again, I was told they did not do returns but would offer a 30% discount. When I declined they said that they would accept a return, but it was not issued until item was received. . . oh and though they advertised "SHIPPED FRONM AMERICA" they do not accept returns in America. You must ship at your expense and remember, "they dont issue refund until they receive it. GOOD LUCK WITH THAT

12 January 2026
Unprompted review
Rated 1 out of 5 stars

SCAM only magnifiers

As suspected the glasses do not work as advertised. Would have given zero stars if possible. They are essentially magnifying readers. DO NOT BUY THEM and get scammed. No money back guarantee unless I ship them to China. Yeah right.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

The merchandise was not even close to what was advertised. When I went to return it the fee was over $60. Still waiting to see if I ever get my refund. Total scam!

7 January 2026
Unprompted review

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