I had ordered 2 shampoos and got free samples like always. I only received 1 and got a recharge instead of the shampoo form that line. I’ve ordered quite a few times before this happened. I’ve tried... See more
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While I was giving my shipping information, it reverted back to my old address. I saw that after everything was done. I emailed the company twice to informed them of the correct shipping address. I al... See more
Todo me llegó Perfecto, los productos bien empacados, ningún producto estaba abierto o derramándose, se demoro un poco más pero es por el estado en donde vivo que es lejos. He usado novex desde mi p... See more
Their customer service is always super helpful, extremely responsive, and impeccable overall. Their Mystic Black Hair Mask is a staple deep conditioner for my very curly hair, which just drinks it all... See more
Company details
Written by the company
We are a 100% Brazilian-based hair care company. Our catalog has a variety of products ranging from shampoos, conditioners, hair masks, leaves ins, etc, to adequate any hair needs for any hair texture. We also carry Vegan and Organic options.
Contact info
1275 Bloomfield Avenue, Bldg 7. Unit 48, 07004, FAIRFIELD, United States
- 1(800) 519-2546
- info@embellezeusa.com
- novexhaircare.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I started to use the capillary schedule…LOVE!
I started to use the capillary schedule for over 6 months now and my hair has gotten stronger, thicker and longer. I’m quite impressed with these products because the results I’m getting surpasses all these name brands that I’ve used prior to trying these out. Thank you for making something so incredible!
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