Nubeauty 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered perfume early Feb with estimated delivery 24th of Feb. When nothing arrived I googled company and read reviews that perfume products are counterfeit. Contacted PayPal who acted in my favour an... See more

Rated 4 out of 5 stars

I understand the concerns of many people. I bought a product on the 6th of December, however I failed to read the T&C's where it clearly states 30 days. I was basically late in ordering and I wanted t... See more

Rated 1 out of 5 stars

Ordered Chanel Bleu and it was £40 cheaper allegedly because there was no box. Arrived fully boxed unopened. Smells nothing like CB. The company said I wasn’t qualified to assess their products. Only... See more

Rated 3 out of 5 stars

I read the negative reviews after I placed an order. I then cancelled my order immediately by email, and requested a refund. I was refunded straight away, along with a polite notification. I cannot co... See more

Company details

Written by the company

Broad range of cosmetics and makeup products at discounted price. Free delivery on orders over £50.


Contact info

All reviews

(158)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Spent around £360 nothing arrived was…

Spent around £360 nothing arrived was told wait longer now 2 months nothing

Subject: Delivery problem Order #12362 (01 May 2021, 15:32). Order #11829 (23 Mar 2021, 00:20)

I placed an order with Nubeauty.org for a Givenchy Pour Homme by Givenchy for Men Shower Gel 200ml CODE: 3274870305368, which has still not been delivered to me.

I have not yet received my delivery and our originally agreed delivery date is now overdue.

13 May 2021
Unprompted review
Rated 1 out of 5 stars

FAKE. DON’T EVER BUY!!!

FAKE! Absolutely shocking! 100% not real FAKE. I always have the same perfume Armani Sì and absolutely love the perfume and received copies packaging (no batch number - fake) and it smells like basic 12 year old perfume.
Not real!
Then to top it off they want me to post back to Bulgaria and pay the postage myself and have been EXTREMELY rude on the emails and all I want is a refund and they won’t even respond back to me because they know it’s fake and not real. Was sold as ‘damaged box’ so I thought the price showed this and the box eventually (3-4 weeks later) showed up and it was pristine. So sold under false pretences. NEVER BUY FROM THESE!!!!!

12 May 2021
Unprompted review
Rated 1 out of 5 stars

Dreadful company

Dreadful company they take your money and dont send the purchase.
They have stopped using Paypal as they have to return the purchase price.
Also seems they send fake perfume, see below.

11 May 2021
Unprompted review
Rated 1 out of 5 stars

Chanel Bleu - fake

Ordered Chanel Bleu and it was £40 cheaper allegedly because there was no box. Arrived fully boxed unopened. Smells nothing like CB. The company said I wasn’t qualified to assess their products. Only worn it for 10 years. Told me to refrain from derogatory and defamatory comments....in line with their T&C’s. You are prohibited from sending perfume overseas so cannot return the item. COUNTERFEIT

11 May 2021
Rated 5 out of 5 stars

Superb delivery

Superb delivery, product spot on ,been really good service in the pandemic, would recommend this service to my friends

10 May 2021
Unprompted review
Rated 1 out of 5 stars

I have only hit a star because I had to…

I have only hit a star because I had to in order to write this my husband has paid £70 on Order #12095 and it is a complete fake bottle of Chanel chance absolutely disgusting you should see the printing on bottle and top lid and printed stamp it is shocking we shall
Demand a refund as this is shocking that they can operate in this manner ripping people off in This way this was a gift during Covid height of lockdown couldn’t get to shops and only just arrived ordered more than a month half ago and this is how you are treated out of pocket refund so disappointed saddened about this and the way you are treated please can something be done about this

6 May 2021
Unprompted review
Rated 1 out of 5 stars

Poor communication.

Poor communication.
Requested cancellation refund immediately after placing order. This request was ignored.
Was informed the following day item was on a europallet and providing me with tracking would be pointless. Refused to respond to any emails. Have now opened a dispute with bank to recover the costs. Still no item received.

Please save yourself the time and money, if the price is too good to be true - it’s not legitimate!

Wow prompt reply on trust pilot - 4hrs, what a shame they can’t reply to emails. nubeauty please feel free to provide me with the tracking number for everyone to see.

6 May 2021
Unprompted review
Rated 1 out of 5 stars

Warning! Scam! Fake perfume!

Warning! Fake perfumes. I am so utterly disgusted by this company. The perfume I bought was obviously fake. Smell, performance, the bottle is a joke. When you confront them, they say it is an original and ask to send it back to Bulgaria. Problem is that it is illegal to send a fragrance as it is a prohibited good. They take full advantage of it. They know, no-one will send it back. I assume that even that would not result in a refund. So they sell fake goods, and then they threaten you with some legal action against you.

I am so angry with myself that I didn't check them before purchasing. I see many same stories to mine here.

30 April 2021
Rated 1 out of 5 stars

COUNTERFAIT PRODUCTS

Got a couple of creed perfumes, both of them are fake and arrived after a month.

After seeing nu beauty reply I've uploaded what you get after placing the order. I had an original irish tweed you can see against the fake. For the Himalaya, pictures speak by themselves...

imgur.com - gallery - v2gO2Cd

27 April 2021
Rated 1 out of 5 stars

Nu Beauty are thieves and liars

Nu Beauty are thieves and liars. The Thierry Mugler they have sent me cost me £51.77 and it is completely fake!!!! There are videos all over YouTube showing the differences between a real and a fake and I have been sold a perfect fake at the price of the genuine article. Please don’t use Nu Beauty as they are rip off merchants!!

23 April 2021
Unprompted review
Rated 1 out of 5 stars

Abhorrent company

Abhorrent company. Cancelled my order before dispatch, they failed to reply to my email until after dispatch. Now won't give me a refund. Still no product. Ordered in March. DO NOT USE THIS FRAUDULENT COMPANY.

23 April 2021
Unprompted review
Rated 1 out of 5 stars

Received 2 of the 4 perfumes I spent…

Received 2 of the 4 perfumes I spent just under 250 pound and when its arrived its fake the pictures are totally different to the actual product so wat i was to belive should of been in a red bottle where you can't see the product this came in clear bottle and the product is red in colour totally disgusting and this shouldn't be allowed to happen ur giving fauls information to customers so where led to believe where getting a genuine purchase and this is not the case

22 April 2021
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service,
I have been waiting for nearly a month and a half for the perfume I ordered for my wife, still no perfume and no response on email except telling me it will take 30 days even though we are nearly on 50.
Absolutely crazy.

20 April 2021
Unprompted review
Rated 1 out of 5 stars

Delivery time for a simple everyday…

Delivery time for a simple everyday order is unbelievably slow - and I mean - I think it might be stuck in the Suez Canal !!

15 April 2021
Unprompted review
Nubeauty logo

Reply from Nubeauty

Dear Tony,

All orders are delivered in 30 calendar days and this is noted on the checkout and in clause 10.4 from the Terms of service.

Regards,
Nu Beauty

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look