Oakmans Estate Agents Reviews 478

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 406 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and efficient. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and supportive approach throughout their property journey. Reviewers are particularly impressed with the quick response times and the smooth user experience, often noting how the team goes above and beyond to ensure a stress-free process. However, some people were dissatisfied with the management's attitude when issues arose, describing it as dismissive and unhelpful. A few other people also felt that communication was lacking at times, leading to delays and unanswered queries regarding maintenance or property surveys. There were also isolated reports of unprofessional conduct from contractors and a perceived lack of care for renters' concerns.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, helpfulness,... See more

Service

People report positive experiences with service. Many customers praise the efficiency and professionalism of... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently report that the team is... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the clarity and ease of the... See more

Response time

Reviewers highlight positive aspects of response time. Many customers praise the quick responses from staff,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My house sale has just gone through thanks to the Oakmans Northfield team. Charlee Evans valued my house and explained what would be happening next. Bill Fan and Dominic Smith did a wonderful job... See more

Company replied

Rated 5 out of 5 stars

From start to finish, Oakmans were superb. We had trouble with selling our property through a different agent, switched to Oakmans and sold within a month. Their sales progression team were excellent,... See more

Company replied

Rated 5 out of 5 stars

Lisa the mortgage advisor was exceptional from start to finish. Throughout the whole process she was there to answer any of my questions or concerns. Purchasing a property is extremely stressful howev... See more

Company replied

Rated 5 out of 5 stars

​Ayva, a new intern at Oakman, was my point of contact for the last few weeks. Despite being new, she handled everything with the confidence of a professional. ​Her use of soft diplomacy was remarkab... See more


Company details

  1. Estate Agent

Written by the company

Are you searching for the best local estate and lettings agents in Birmingham or Solihull? Look no further! We specialise in sales, lettings, and property management. Ranked No.1 in most areas according to Rightmove, with over 70k followers on social media to give your property maximum exposure. We have dedicated teams in every department, each with their own speciality, to provide you with a personalised and stress-free experience when dealing with your property.


Contact info

4.8

Excellent

TrustScore 5 out of 5

478 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very friendly pleasant and informative…

Very friendly pleasant and informative all my questions were answered professionally.

11 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Hi Mr Sullivan, thank you for your review! We’re really glad to hear you found the team friendly, professional, and informative.

Rated 5 out of 5 stars

Abbi and Harry were so helpful and very…

Abbi and Harry were so helpful and very accommodating. They both made our experience great! Thank you!!

11 November 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you, Rebecca! We’re delighted to hear Abbi and Harry were accommodating and helped make your experience such a positive one.

Rated 5 out of 5 stars

Harry and Abbi took me and 4 others…

Harry and Abbi took me and 4 others round to a few properties. They were great in a sociable manner and comforted us about the future of university accommodation which we were really stressed about. They also assisted us with arranging our bill situation and all round provided amazing services.

11 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Hi Lucas, thank you for taking the time to share your feedback. It’s great to hear Harry and Abbi were supportive, reassuring, and helped make the process smooth for you and your friends.

Rated 5 out of 5 stars

Best student housing experience in Selly oak

So easy, convenient and really informative from Harry and Abbi

11 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Thank you, Oliver! We’re thrilled to hear you found the process so easy and informative - Harry and Abbi will be so pleased to know you had a great experience.

Rated 5 out of 5 stars

Very helpful

Very helpful

Drove us to the houses and gave us all the information we needed. Would recommend

11 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Thanks for your feedback, Matthew! We’re really pleased to hear the team made your viewings informative and convenient - we appreciate your recommendation.

Rated 5 out of 5 stars

Amelia and Greg were fantastic at…

Amelia and Greg were fantastic at showing us houses today. Would highly reccommend

11 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Hi Arran, thank you for your review! We’re delighted to hear Amelia and Greg made your house viewings enjoyable - they’ll be so glad to hear your kind words.

Rated 5 out of 5 stars

Amelia was a great really helped us…

Amelia was a great really helped us find a house

10 November 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for your feedback! We’re so glad to hear Amelia was a great help and supported you in finding the right house.

Rated 5 out of 5 stars

Really good experience

Really good experience, very helpful! Ollie and Abbi were amazing

10 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Thank you, Scarlett! We’re thrilled to hear Ollie and Abbi made your experience such a positive one - we’ll be sure to pass along your kind words.

Rated 5 out of 5 stars

Good

Really efficient and professional, would recommend so far!

10 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Thanks, Alice! We’re so pleased to hear you found the process efficient and professional - we really appreciate your recommendation.

Rated 5 out of 5 stars

Honestly

Honestly, amazing. Everything was amazing

8 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Thanks for your brilliant review, Toby!

Rated 5 out of 5 stars

Luke was very knowledgeable and…

Luke was very knowledgeable and efficient, straight to the point. Very positive experience with Oakmans because of him.

8 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Hi Josh, thank you for your feedback! We’re pleased to hear Luke’s knowledge and efficiency helped make your experience a positive one.

Rated 5 out of 5 stars

Luke

Luke was helpful and informative. Straight to the point.

8 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Thanks, Lewis! We’re so glad to hear Luke was helpful and straight to the point - we appreciate your review.

Rated 5 out of 5 stars

Very helpful

Really appreciated the help finding houses. Ollie is a sound guy he should get a company car

7 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Thanks for your review! We’re really glad to hear Ollie made a great impression and that you found the team’s support helpful throughout.

Rated 5 out of 5 stars

Ollie

Ollie - he was a great help and made everything really easy and fun

7 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Hi Edward, thank you for your feedback! We’re so pleased to hear Ollie made the experience both easy and enjoyable!

Rated 5 out of 5 stars

Jai was a top man

Jai was a top man

5 November 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thanks for your review, Zac! We’re so glad to hear Jai made a great impression - we’ll be sure to pass on your kind words.

Rated 5 out of 5 stars

Jai top fella

5 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Thanks, Tom! We’re really pleased to hear Jai was such a help.

Rated 5 out of 5 stars

Great showcase and provided good…

Great showcase and provided good information and prices for the houses. Greg and Amber were brilliant 10/10 would recommend.

5 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Hi Vishnu, thank you for your feedback! We’re so pleased to hear Greg and Amber made the experience clear and enjoyable.

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