Octopus Online Stores Reviews 24

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Online marketplace

Written by the company

The 1st company in The Netherlands into Local grocery and lifestyle product delivery business providing its customers with the widest possible product range, all from one platform. There are groceries, bakeries, party stores, cake shops, sweet shops, lifestyle, cosmetic stores from India, Suriname, Syria, Turkey, Afghanistan and many other countries, all under one platform. The customer has the freedom to order from any store on our website delivered within minutes, 7 days a week from 11am to 9pm. “Octopus” is an intermediary online portal between the customer and the partner stores, where customers order products online from stores menus on our website, and have it delivered directly to their home.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a fantastic organization

What a fantastic organization. So great and fast help. What I couldn't get done, you arranged for me. I had the order within a day. And when they ask me if I want to write a review, and explain that I can't do that right now because my husband suddenly became unwell... you then get the question how it is. That brought tears to my eyes. So actually worth much more than 5 stars. These people are worth gold.

24 September 2024
Unprompted review
Octopus Online Stores logo

Reply from Octopus Online Stores

Bedankt voor deze prachtige woorden, Tineke! We zijn ontzettend blij om te horen dat we je zo goed hebben kunnen helpen en dat je onze service zo waardeert.

Jij en jouw familie zijn altijd van harte welkom bij Octopus, en we sturen jullie veel kracht en warmte toe. Deze review betekent de wereld voor ons. 🌟🐙✨

Hillelaan 28-29, 3072 JD Rotterdam

Rated 5 out of 5 stars

Very very good en very quick.

Very very good en very quick.. thanks to the team🤍🤍🤍

9 September 2024
Unprompted review
Octopus Online Stores logo

Reply from Octopus Online Stores

Bedankt voor je lieve woorden, Rawan! 😊 We zijn blij dat je tevreden bent met onze snelle service. Ons team doet het graag voor klanten zoals jij! 🤍🐙✨SHOKRANnnn :)

Hillelaan 28-29, 3072 JD Rotterdam

Rated 5 out of 5 stars

I really love the service

I really love the service. Fast and smooth.
I had some issue that I was not able to order for some reason today and they handle it very nicely. Happy with the service.

21 July 2024
Unprompted review
Octopus Online Stores logo

Reply from Octopus Online Stores

Thank you for your wonderful feedback, Indrani! 😊 We’re very much happy to hear that you love our service and that we could assist you with your ordering issue. Our team strives to make your experience as smooth and enjoyable as possible.

We can’t wait to welcome you to our first international flagship store that we opened in Rotterdam Rijnhaven, Hillelaan 28-29, 3072 JD Rotterdam. 🐙✨

Rated 5 out of 5 stars

Very good and very quick service

Very good and very quick service

30 June 2024
Unprompted review
Octopus Online Stores logo

Reply from Octopus Online Stores

Thank you for your positive review, Raja Nuhman! 🐙💙💛 We're glad to hear that you're satisfied with our very good and quick service. We appreciate your feedback and look forward to serving you again in the future! 🐙💙💛

Rated 5 out of 5 stars

I really love this service

I really love this service, especially the variety that they have in their stores for asian groceries. Thank you for the quick and friendly service

25 June 2024
Unprompted review
Octopus Online Stores logo

Reply from Octopus Online Stores

Thank you so much for your wonderful review, Hala! 🐙💙💛 We're thrilled to hear that you love our service and appreciate the variety of Asian groceries we offer. We look forward to serving you again in the future! ❤️

Show reviews in all languages. (24 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look