Odyssey Reviews 

The team at Odyssey are a pleasure to deal with, they have made our telecoms hassle free and are always on hand to help with any advice and ways to improve our system for the business.
Louise is so friendly and helpful despite our total lack of understanding about phone systems she breaks everything down so even we understand what great products are available to our business at affordable prices! We have never had such good service from any other provider so will be staying with Odyssey for the long haul!

We have used Odyssey Systems for many years now and they can always be relied upon to help us out when we need them. We switched to them when we became increasingly frustrated with a very well know telecommunications company.
If the phones go down we call and they answer straight away and are often already working on the issue.
Our rep Louise is so friendly and approachable and explains things in a way we can understand.
All of the technicians that come out are always brilliant and will take the time to show us what they are doing and why, especially Sam who has worked on a few projects for us now.
We would recommend Odyssey Systems to any business who wants to take the headache out of telecommunications! Great job guys!

Knowledgeable engineer and work completed quickly and efficiently.

Thank you Odyssey for our new online phone system, very professional, friendly service from Louise and her team, always on hand to answer and resolve any queries. Would definitely recommend.

Thanks to all involved with the new Installation. From Order to installation everything was handled very professionally. Time table ran to schedule and all was up and running to schedule. the team at Odyssey were a delight to deal with.

Odyssey are always on hand to help with any issues we have had. They work until the issues are resolved, and ensure that these are seen to quickly to avoid any delays within our business. We have had a couple of the engineers on site at different times and they are always polite and happy to help, as is our account manager Louise!

Odyssey Systems just installed a new phone system at our premises at Crystal Galleries in Middlesbrough.
The install was complex, however owing to the professional manner and "can do" attitude of the Odyssey Team we completed on schedule. A big thanks to Freya, James, Mitch and Darren who made it a good experience for us. Absolutely delighted.
Highly recommended!!!

Odyssey always give a fast efficient service. They respond quickly to any requests and their customer service is excellent. I would not hesitate to recommend them.

We are up and running, Odyssey internet has been installed in our offices onsite at the new Biomass plant at Teesport. Now everything is so much easier faster and the lads that installed it were very good. I was dealing with Luke Bowell who was very professional and said it as it was. The engineers that installed were very good they worked around us with very little disruption and they were very tidy no mess.

I would recommend Odyssey to anyone who was needing the services they offer.

We have been a customer of Odyssey for quite a few years and we have always been extremely satisfied with the service we have received. They always go the extra mile to help us. They are the best company we deal with.

Our main point of contact is with Rob New. Nothing is too much trouble for Rob. We know with confidence that Rob will work to solve any problems we have, without us having to get involved, making our life much easier. It is a pleasure to deal with Rob and Odyssey.

I would fully recommend Odyssey to any one. If all the companies we dealt with were as good as Odyssey, business would be so much easier.

One of the most helpful companies ive ever dealt with. We are not a large contract to be had but none the less the team go above and beyond to assist (even if its not their area of expertise). Can not recommend them enough.

5 stars: Excellent – no reservations, I would recommend this company to anyone.

Been with Odyssey for what seems forever now. Just recently had new phones and a leased line installed. Easy process and excellent communication throughout the process by everybody involved from Freya, Luke, Chelsie, Emma, Sam, Louise and others for which I may have forgotten.

Jason West
Acklam Car Centre

We used Odyssey to install our iinternet & phone lines on the MGT project at Teessport, from start to finish we recieved excellent service, very quick to respond to any faults which we have had only one which they was aware off and was very quick to fix the issue. The lads that installed it was very friendly and helpful. Luke Bowell always calls in the office to make sure everthing is ok when his visiting the site. Would highly recommend Odyssey

Sarah
Randridge Engineering

I met Louise at the Tees Valley Business Summit and she was so friendly and enthusiastic about how she could help us with our telephony issues. I immediately felt as if a weight had been taken off my shoulders. She came to our office and explained everything and looked at all the elements of our current service, even helping us to understand the bills and what we were being charged for.
When we visited the Odyssey offices, we were treated like one of the family, nothing was too much and their proposal was exactly what we needed but the fact that they do all the work for us,using their expertise and knowledge was a winning point for me.
We are delighted to be working with Louise and the team in our new premises and would not hesitate to recommend them to other companies.

Louise was very attentive during our switch over to Odyssey. They have looked after our calls for years and I decided to streamline the business and put our broadband and phone lines with them. The savings to the company have been vast and our P&L proves it!

Brilliant service from the team at Odyssey - Louise and Sam went out of their way to ensure we were happy with our new system, and took time to listen to us and understand our needs. Thank you!

The company especially Emma are superb at handling all our quires and would have no doubt but to recommend then to any one who are looking for a new communications company
regards
Ste Snaith
SNAITH SIGNS

Great service, and more importantly an excellent aftercare service.

Review by Mr Sam Burton - IT Manager, Coral Windows, Bradford

Odyssey have been providing us with telephony, internet connectivity and other related service solutions for quite some time now, long before my time, so my review is based upon around 3-4 months of experience with them.

So far so good! They respond promptly to my queries and have been very helpful in resolving any issues.

We recently upgraded to an Odyssey leased line which went very well. The i's were dotted, the t's crossed and the whole process went pretty much seamlessly.

The most recent project Odyssey took on for us was an internal security system....without going into all the details, Darren & Josh worked tirelessly on the project, and even arranged to come back the next day when unexpected, unforeseen circumstances delayed completion!

Now that's what I call service 2018 ! :)

Other honorable mentions for their time, effort and patience with me over the past few months go to, Emma, Emma, Andrew, Alan, Lee, John, Jack, Chelsie, Mike & last but not least,the telephone engineer guy (sorry I forgot his name!). If I have missed anyone, I do apologise and be sure to say your name repeatedly on our next telephone conversation.