Used to convert word document to PDF. Very fast service and inexpensive at £0.50. Within two days I had been billed for £39.90 for a monthly subscription which I most certainly did not knowingly au... See more
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I recently used a PDF to JPG conversion software, and I couldn't be happier with the results. The interface was user-friendly and intuitive, making the process seamless even for someone not very tec... See more
Company replied
Amazing service, quick and reliable and always gets it right
The transaction did not go through but I was given an alternative to get my document
Company replied
4.4
Excellent
20K reviews
Replied to 54% of negative reviews
Typically replies within 1 week
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Reply from Office Pdf
Hello,
Thank you for your comment, we are working hard to improve our service on a daily basis so that your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by phone at 020 3936 9118 or by email at contact@office-pdf.com. You will always get an answer from us so don't hesitate.
Our goal is to continue to offer you a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Office-PDF team
this is the best
30 October 2024
Unprompted review
Reply from Office Pdf
Hello,
Thank you for your comment, we are working hard to improve our service on a daily basis so that your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by phone at 020 3936 9118 or by email at contact@office-pdf.com. You will always get an answer from us so don't hesitate.
Our goal is to continue to offer you a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Office-PDF team
Nice quick application
1 November 2024
Unprompted review
Reply from Office Pdf
Hello,
Thank you for your comment, we are working hard to improve our service on a daily basis so that your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by phone at 020 3936 9118 or by email at contact@office-pdf.com. You will always get an answer from us so don't hesitate.
Our goal is to continue to offer you a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Office-PDF team
Reply from Office Pdf
Hello,
Thank you for your comment, we are working hard to improve our service on a daily basis so that your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by phone at 020 3936 9118 or by email at contact@office-pdf.com. You will always get an answer from us so don't hesitate.
Our goal is to continue to offer you a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Office-PDF team
Very good website
31 October 2024
Unprompted review
Reply from Office Pdf
Hello,
Thank you for your comment, we are working hard to improve our service on a daily basis so that your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by phone at 020 3936 9118 or by email at contact@office-pdf.com. You will always get an answer from us so don't hesitate.
Our goal is to continue to offer you a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Office-PDF team
Absolutely rubbish
Absolutely rubbish! Never use that company. I just wanted to check the price but you can’t because they are not honest.
I downloaded my documents after you have to choose the plan and after they show you price, even if you don’t want use them, their already have your bank details.
But even worse, they don’t want to refund the money but I can’t use the service I have paid for!!!! First time in my life I saw something like this. Scammers!!!
28 October 2024
Unprompted review
Reply from Office Pdf
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 8pm by phone at 020 3936 9118 or by email at contact@office-pdf.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Office-PDF
I recently used a PDF to JPG conversion…
I recently used a PDF to JPG conversion software, and I couldn't be happier with the results. The interface was user-friendly and intuitive, making the process seamless even for someone not very tech-savvy.
The conversion speed was impressive, with files being processed quickly without sacrificing quality. I appreciated that I could customize the output resolution, which allowed me to get exactly what I needed for my projects.
31 October 2024
Unprompted review
Reply from Office Pdf
Hello,
Thank you for your comment, we are working hard to improve our service on a daily basis so that your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by phone at 020 3936 9118 or by email at contact@office-pdf.com. You will always get an answer from us so don't hesitate.
Our goal is to continue to offer you a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Office-PDF team
I have been charge £39.90 for a…
I have been charge £39.90 for a subscription I didn't know I'd was signing up to, as no information regarding this was apparent which converting a file for .50p I have only just realised this on my credit card statement and the 48hour / 14 day trial is now over. I find this extremely sneaky! And I am now attempting to received a refund. Other users please be aware of this auto subscription!
30 October 2024
Unprompted review
Reply from Office Pdf
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 8pm by phone at 020 3936 9118 or by email at contact@office-pdf.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Office-PDF
I used it only one time but they…
I used it only one time but they charged me 39£ clearly they tricked me by saying only pay 0.50£
21 October 2024
Unprompted review
Reply from Office Pdf
Hello Yonas,
Thank you for sharing your experience.
We are very sorry for the confusion. As stated in our offer, the initial subscription of £0.50 is valid for a period of 48 hours, after which an automatic renewal of £39.90 per month is activated to allow you continued access to all our features and customer support.
We confirm that your subscription has been cancelled and the refund processed. Should you have any further questions or require further assistance, our team remains at your disposal at contact@office-pdf.com or +44 203 936 9118.
Thank you for your understanding and for allowing us to resolve this for you.
Best regards,
Office-PDF
It is quick and easy
28 October 2024
Unprompted review
Reply from Office Pdf
Hello,
Thank you for your positive feedback !
We’re delighted to hear that you found our service quick and easy to use. Providing a seamless experience is our top priority, and it’s great to know we’ve met your expectations.
If you ever need assistance, feel free to reach us at contact@office-pdf.com or +44 203 936 9118.
Best regards,
Office-PDF
Please do not use this company
Please do not use this company
Paid 50p to turn PDF into Word and they have taken £38 out of my account
Lady I spoke to was very rude and not helpful
I will be spreading the word vastly about this company !!
24 October 2024
Unprompted review
Reply from Office Pdf
Hello Sarah,
Thank you for sharing your feedback with us.
We sincerely apologize for the inconvenience you experienced with our service and the frustration regarding your subscription.
We have reviewed your account and confirmed that your subscription has been canceled, and a refund has been processed. We understand how important it is to feel valued as a customer, and we regret that your experience did not reflect that.
Your comments about the service you received have been noted, and we will address them with our team to ensure we provide a better experience moving forward.
If you have any further questions or concerns, please feel free to reach out directly at contact@office-pdf.com or +44 203 936 9118. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Best regards,
Office-PDF
Reply from Office Pdf
Hello,
Thank you for your comment, we are working hard to improve our service on a daily basis so that your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by phone at 020 3936 9118 or by email at contact@office-pdf.com. You will always get an answer from us so don't hesitate.
Our goal is to continue to offer you a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Office-PDF team
Shocking customer service
I needed to convert a PDF file into WORD, and I used Office-PDF for the first time. I paid £0.50 for the service, and I was quite happy. However, after 2 days, I was charged £39.90 on my Monzo card. I called the Office-PDF customer service to find out why... They mentioned that I subscribed to a monthly plan, which I clearly never did. They refused to refund the money. The most horrible thing was the customer service. I spoke to Alba, who was aggressive, rude and also threatened to 'hang up the phone on my face'. To the company management, please listen to the recording of the call. Do you really want your customers to be treated like rubbish by your customer service?
23 October 2024
Unprompted review
Reply from Office Pdf
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 8pm by phone at 020 3936 9118 or by email at contact@office-pdf.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Office-PDF
Reply from Office Pdf
Hello,
Thank you for your comment, we are working hard to improve our service on a daily basis so that your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by phone at 020 3936 9118 or by email at contact@office-pdf.com. You will always get an answer from us so don't hesitate.
Our goal is to continue to offer you a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Office-PDF team
Nice work done
23 October 2024
Unprompted review
Reply from Office Pdf
Hello,
Thank you for your comment, we are working hard to improve our service on a daily basis so that your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by phone at 020 3936 9118 or by email at contact@office-pdf.com. You will always get an answer from us so don't hesitate.
Our goal is to continue to offer you a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Office-PDF team
good nice goo
20 October 2024
Unprompted review
Reply from Office Pdf
Hello,
Thank you for your comment, we are working hard to improve our service on a daily basis so that your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by phone at 020 3936 9118 or by email at contact@office-pdf.com. You will always get an answer from us so don't hesitate.
Our goal is to continue to offer you a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Office-PDF team
ITS A SCAN
You pay 50p to convert 1 PDF and your actually signing up for a monthly subscription.
Once i saw these rewiews i canceled but now i am not able to log back in to confirm.
I didn't even get the PDF i wanted for my 50p :(
20 October 2024
Unprompted review
Reply from Office Pdf
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 8pm by phone at 020 3936 9118 or by email at contact@office-pdf.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Office-PDF
I would give no stars if I could
I would give no stars if I could. I needed to convert one document and bought a download that had been converted for 50p sadly I didn't know Office.pdf had signed me up automatically to a membership I don't want or need. I have tried to contact to cancel twice. I have contacted my bank to put a stop on any transactions from them. I don't want a subscription and I can't offord a subscription, please stop trying to take my hard earned money. These guys are a scam, be where!
9 October 2024
Unprompted review
Reply from Office Pdf
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 8pm by phone at 020 3936 9118 or by email at contact@office-pdf.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Office-PDF
The conversion was effective
The conversion was effective, however I took advantage of using them a second time and was caught in a monthly debit subscription. Please read thoroughly all terms and conditions. I have no need to convert any documents in the future.
16 October 2024
Unprompted review
Reply from Office Pdf
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 8pm by phone at 020 3936 9118 or by email at contact@office-pdf.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your entire disposal.
Thank you for your confidence.
Sincerely,
The team of Office-PDF
Very Goodddd
18 October 2024
Unprompted review
Reply from Office Pdf
Hello,
Thank you for your comment, we are working hard to improve our service on a daily basis so that your experience continues to be positive.
We remain at your disposal from Monday to Saturday from 8am to 8pm by phone at 020 3936 9118 or by email at contact@office-pdf.com. You will always get an answer from us so don't hesitate.
Our goal is to continue to offer you a PDF editing, conversion and management service that meets your needs. That's why our customers' feedback is so important
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Office-PDF team
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