OfficeServ Reviews 897

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease of use, straightforward setup, and excellent value for money, often noting it's more affordable than competitors. People frequently highlight the responsive and helpful customer service, appreciating the professionalism and patience of the staff. Many consumers find the overall user experience to be smooth and efficient, making it ideal for their needs. However, some customers also noted issues with ID verification, with documents being rejected multiple times. A few people expressed dissatisfaction with inconsistent service for new accounts compared to existing ones, and some mentioned issues related to account eligibility or service continuation. There were also isolated concerns about unexpected charges for additional services and a lack of support when facing issues with external entities like Royal Mail.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers praise the professional, polite, and... See more

User experience

People report positive experiences with user experience, highlighting the ease and simplicity of the setup... See more

Price

Customers had positive experiences with price, consistently finding it affordable and offering excellent... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the team's high quality, efficiency,... See more

Value for money

Users describe positive interactions with value for money. Many customers highlight the excellent value,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I searched and searched for a virtual business address, a local one would have been perfect but, there are so many out there that say "affordable" and are anything but. I don't need a fancy building t... See more

Company replied

Rated 5 out of 5 stars

I think the reviews speak for itself. I am new to the service, but it's perfect for what I need, and isn't charging an arm and a leg. I'm assuming no unnecessary upsell will come along like with compa... See more

Company replied

Rated 5 out of 5 stars

Easy onboarding. Great customer service. Fluid user experience and design to customer portal. So far so good. And priced amazingly. I just needed a registered office (unlikely any mail) to keep home a... See more

Company replied

Rated 5 out of 5 stars

Seem fine for my requirements, saving over £200 per year versus my previous registered office service; have not had any HMRC or official mail forwarded yet but just the nature of my business, I can on... See more

Company replied


Company details

  1. #1 of 9 best companies in Virtual office rental
  2. #2 of 4 best companies in Business Centre
  3. #12 of 15 best companies in Business management consultant
  4. #40 of 113 best companies in Business-to-Business service
  5. #1 of 3 best companies in Postbox Rental Service
  6. #1 of 7 best companies in Telephone answering service

About OfficeServ

Written by the company



Virtual Office

Our Virtual Office Address Services are designed to fully support all types of businesses and corporate structures, from Sole Traders to Limited Companies to Global Enterprise and everything in between. We can handle anything from a letter to a pallet. OfficeServ can provide just about anything you need in a business address. All while keeping your personal and residential details private.

The setup process is quick and instant, meaning you can get started right away. Whether you need our services for a new business or you are starting to use our service with your existing business, you can do it from the moment you sign up. We understand every business has slightly different requirements, so we have a range of packages that cater for all.

Virtual Office

Registered Address

Use our Registered Office Address Service to portray a professional image, and a great believable business location all while protecting your personal privacy. Great value service from OfficeServ. We provide a real physical UK street address, based on an industrial estate near Cambridge. This location means we can provide your business with a Registered Office at a low affordable yearly price! OfficeServ prides itself on our five-star customer service and has the feedback to prove it, please see our reviews on

Registered Office

Contact info

4.8

Excellent

TrustScore 5 out of 5

897 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 77% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good experience overall

Good experience overall, it's providing the address service at a fraction of what other companies are charging

6 September 2025
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us such a lovely review, it is truly appreciated. We strive to keep our pricing as competitive as possible.

The OfficeServ Team

Rated 5 out of 5 stars

Very quick onboarding process

Very quick onboarding process, easy to use customer portal, best price

29 August 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review, it is truly appreciated.

The OfficeServ Team

Rated 5 out of 5 stars

So far really good

Setting up on Office Services has been really simple and easy. Even getting the documentation through was really easy. Thank you

29 August 2025
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review, it is truly appreciated. We are pleased to hear you found our services simple and easy. Our team review all documents throughout the day to ensure the service is used to its best abilities.

The OfficeServ Team

Rated 5 out of 5 stars

Easy to use

Easy to use would use again

28 August 2025
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review, it is greatly appreciated.

The OfficeServ Team

Rated 5 out of 5 stars

Straight forward and very helpful

Straight forward and very helpful

28 August 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for leaving us a review.

We are glad that you find our services straight forward, and our client services team helpful.

The OfficeServ Team

Rated 5 out of 5 stars

Thoroughly respected & compassionate Company

We would totally recommend OfficeServ to anyone compassionate , that also wants Great service , value for money, and reliability : after they dropped their support of Britain's largest, most appalling 'puppy farm' (MBR) , who breed gentle , loving beagles, to be sold to people ~who they know are going to torture them to death.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

OfficeServ have morals unlike many…

OfficeServ have morals unlike many other businesses. If they are aware of a customer who is committing absolute depravity to other living beings, they won’t provide services to them.
Well done OfficeServ, we applaud you.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

A life saver

I came across this service when I needed it the most. I was able to setup my business without hassle.

Great service

16 April 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review.

We are happy to hear that we were able to help when you needed it.

We hope we can continue to provide you with great service as time goes on.

The OfficeServ Team

Rated 5 out of 5 stars

I had an excellent experience with Office Serv

I had an excellent experience with Office Serv. The team was professional, attentive, and truly went above and beyond to meet my needs. Their attention to detail and commitment to quality made the entire process smooth and enjoyable. I especially appreciated their quick response time and clear communications.

I highly recommend Office Serv to anyone looking for reliable and outstanding service.

2 September 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you very much for leaving us such a positive review, your kind words do not go unnoticed.

We are pleased to hear you have enjoyed the services we have provided to you since you had signed up for our services, and we hope to continue to do so in the future duration of our relationship.

We strive to provide the utmost professional, and attentive service possible; and our client services team are more than happy to help when you need it.

We once again cannot thank you enough for your kind words.

The OfficeServ Team

Rated 1 out of 5 stars

Unfortunately OfficeServ have taken out…

Unfortunately OfficeServ have taken out a contract with Impex - the notorious puppy abuser company- this makes OfficeServ complicit in the abuse and death of 16 week old beagle puppies from MBR acres Huntingdon

8 September 2025
Unprompted review
OfficeServ logo

Reply from OfficeServ

Thank you for taking the time leaving a review. We appreciate your concern and as soon as we were made aware of the situation and able to verify the details, OfficeServ made the commercial decision to end services with the client in question.

This can be verified by checking the Companies House register.

We hope you take the time to update or remove your negative review now we have taken action, as it does not reflect a true review of our services, which we take the upmost pride in.

Rated 5 out of 5 stars

Great service

Great service, great Comms. No complaints, would certainly recommend.

6 September 2025
Unprompted review
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for leaving us such a lovely review.

Our client services team are always available to help where needed, and can be reached Monday - Friday, between 9am - 5pm.

Thank you once again for your recommendations.

The OfficeServ Team

Rated 5 out of 5 stars
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review.

Our client services team are always happy to provide assistance, or answer any questions you may have.

The OfficeServ Team

Rated 5 out of 5 stars

The price is very affordable

I am an independent developer, and OfficeServ helped solve my company's address registration issue. The price is very affordable, and email communication is very prompt

2 September 2025
Unprompted review
OfficeServ logo

Reply from OfficeServ

Good Morning,

Thank you for taking the time to leave us a review it is greatly appreciated. Our client service team are always on hand to help with any questions or quires you may have in regards to the service or the account you hold with us.

Thank you again,
The OfficeServ Team

Rated 5 out of 5 stars

Easy to get set up and all…

Easy to get set up and all correspondence arrives promptly!
Absolutely brilliant service!!

10 August 2025
OfficeServ logo

Reply from OfficeServ

HI there,

Thank you for taking the time to leave us a review, it is greatly appreciated. We are pleased to hear you found the creation of the account easy and the mail forwarding prompt.

The OfficeServ Team

Rated 5 out of 5 stars

Efficient online service and friendly…

Efficient online service and friendly customer service. Price is competitive.

8 August 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for leaving us such a positive review. Our client service team is always on hand via email or phone to answer any questions or queries you have regarding your account or services.

The OfficeServ Team

Rated 1 out of 5 stars

I’ve submitted ID Documents 4 times…

I’ve submitted ID Documents 4 times without them being approved and being told letters are going to be sent back to sender if I don’t upload my ID. I’ve paid for a mailbox and they fail to provide the service.

**EDIT** - they need "we require valid and verifiable ID documents" which means my driving licence and passport are not valid or verifiable. ive paid for a service and submitted the ID immediately. they have failed to provide a service with no reply from their email address. - Avoid.

7 August 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for leaving a review, your feedback is appreciated.

Unfortunately, we require valid and verifiable ID documents in order to provide customers with a service, in order to stay in line with Government AML and KYC regulations.

When a letter is received for you and we are yet to receive adequate ID documents, we will hold on to these for seven days before returning these to sender.

With this in mind, we are doing everything necessary in order to provide you with a service, and we just need the appropriate ID documents to be able to successfully forward your mail on to you.

Please feel free to email us at client.services@office-serv.co.uk for further information as to what we do and do not accept.

The OfficeServ Team

Rated 5 out of 5 stars

For those looking to have a face for…

For those looking to have a face for your company, then this is perfect. Such great costs and having HMRC letters diverted to a personal address is the best benefit.
Thanks OfficeServ absolute top draw!

17 May 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us such a positive review, we understand how important it is to receive mail in a timely manner to ensure you can deal with any business needs quickly and efficiently.

The OfficeServ Team

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