OfficeServ Reviews 897

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease of use, straightforward setup, and excellent value for money, often noting it's more affordable than competitors. People frequently highlight the responsive and helpful customer service, appreciating the professionalism and patience of the staff. Many consumers find the overall user experience to be smooth and efficient, making it ideal for their needs. However, some customers also noted issues with ID verification, with documents being rejected multiple times. A few people expressed dissatisfaction with inconsistent service for new accounts compared to existing ones, and some mentioned issues related to account eligibility or service continuation. There were also isolated concerns about unexpected charges for additional services and a lack of support when facing issues with external entities like Royal Mail.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers praise the professional, polite, and... See more

User experience

People report positive experiences with user experience, highlighting the ease and simplicity of the setup... See more

Price

Customers had positive experiences with price, consistently finding it affordable and offering excellent... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the team's high quality, efficiency,... See more

Value for money

Users describe positive interactions with value for money. Many customers highlight the excellent value,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I searched and searched for a virtual business address, a local one would have been perfect but, there are so many out there that say "affordable" and are anything but. I don't need a fancy building t... See more

Company replied

Rated 5 out of 5 stars

I think the reviews speak for itself. I am new to the service, but it's perfect for what I need, and isn't charging an arm and a leg. I'm assuming no unnecessary upsell will come along like with compa... See more

Company replied

Rated 5 out of 5 stars

Easy onboarding. Great customer service. Fluid user experience and design to customer portal. So far so good. And priced amazingly. I just needed a registered office (unlikely any mail) to keep home a... See more

Company replied

Rated 5 out of 5 stars

Seem fine for my requirements, saving over £200 per year versus my previous registered office service; have not had any HMRC or official mail forwarded yet but just the nature of my business, I can on... See more

Company replied


Company details

  1. #1 of 9 best companies in Virtual office rental
  2. #2 of 4 best companies in Business Centre
  3. #12 of 15 best companies in Business management consultant
  4. #40 of 113 best companies in Business-to-Business service
  5. #1 of 3 best companies in Postbox Rental Service
  6. #1 of 7 best companies in Telephone answering service

About OfficeServ

Written by the company



Virtual Office

Our Virtual Office Address Services are designed to fully support all types of businesses and corporate structures, from Sole Traders to Limited Companies to Global Enterprise and everything in between. We can handle anything from a letter to a pallet. OfficeServ can provide just about anything you need in a business address. All while keeping your personal and residential details private.

The setup process is quick and instant, meaning you can get started right away. Whether you need our services for a new business or you are starting to use our service with your existing business, you can do it from the moment you sign up. We understand every business has slightly different requirements, so we have a range of packages that cater for all.

Virtual Office

Registered Address

Use our Registered Office Address Service to portray a professional image, and a great believable business location all while protecting your personal privacy. Great value service from OfficeServ. We provide a real physical UK street address, based on an industrial estate near Cambridge. This location means we can provide your business with a Registered Office at a low affordable yearly price! OfficeServ prides itself on our five-star customer service and has the feedback to prove it, please see our reviews on

Registered Office

Contact info

4.8

Excellent

TrustScore 5 out of 5

897 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 77% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fast and reliable

30 July 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review, it is greatly appreciated.

The OfficeServ Team

Rated 5 out of 5 stars

Friendly UK-based service

When I signed up, I needed to have the documents checked quickly. I called up and had a real, UK-based person on the phone within a minute, who was friendly and helpful. The whole business was sorted out within 5 minutes. I'm happy that I chose Office-Serv for our registered address!

1 August 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us such a positive review.

Our client services team are always available to assist via telephone or email when needed, and strive to provide excellent customer service to both current and prospective clients.

We are happy to hear that you are pleased with our services!

The OfficeServ Team

Rated 5 out of 5 stars

Very simple and easy to set up

Very simple and easy to set up. Great customer service response afterwards with a query. Great value for money

27 July 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for leaving us a review.

We are pleased to hear that you find our services easy to use.

Our client services team are always available to assist however they can.

We strive to keep our pricing as competitive as possible.

The OfficeServ Team

Rated 5 out of 5 stars

My mail was quickly scanned and…

My mail was quickly scanned and delivered to me. I very much love this service!

30 July 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review, your kind words are greatly appreciated. We know how important it is to ensure all mail is received quickly and efficiently.

The OfficeServ Team

Rated 5 out of 5 stars

Easy to use website

Easy to use website, very reasonable fees and fast scanning of official documents. Would recommend.

28 July 2025
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review, it is greatly appreciated. We are pleased to hear you found the website easy to navigate.

The OfficeServ Team

Rated 5 out of 5 stars

Good service

Good service

1 July 2025
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review, it is appreciated.

The OfficeServ Team

Rated 5 out of 5 stars

Thanks Natasha&Ellie

As a buyer from China, I just have to sing praises for office serv-uk! I found them after being recommended by netizens on rednote, and I’m so glad I did.

What amazed me most is that from the first time I learned about their services to successfully purchasing them, it took less than 24 hours—such incredible efficiency!​

During the payment process, I ran into some tricky issues and was really anxious. But Natasha and Ellie were absolute lifesavers.

They were so patient, guiding me step by step through the process and helping me sort everything out, which let me complete the payment smoothly.​

And the efficiency didn’t stop there—from the moment I purchased the service to the completion of my UK company registration, it took less than 3 days.

That’s truly remarkable! Even after that, in all our follow-up communications, no matter what questions I had, Natasha and Ellie were always zealous to help.

Their willingness to assist with anything made me feel so supported and cared for.​

This kind of service is truly top-notch. I’ll definitely recommend office serv-uk to my friends without hesitation. Five stars all the way!

30 July 2025
Unprompted review
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you very much for taking the time to leave such a lovely review, your kindness does not go unnoticed.

When signing up for our services, we offer an instant set-up to ensure more time can be spent on your company.

Our client services team strive to provide the utmost professional and compassionate service they can, all whilst helping with whatever queries clients may have.

Natasha and Ellie will be pleased to hear your positive feedback, and as a company we are extremely grateful for your warmth.

Thank you so much once again, we are pleased to have you as a client.

The OfficeServ Team

Rated 4 out of 5 stars
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for leaving us a review, it is greatly appreciated. Our client service team are always available to answer any questions or quires.

The OfficeServ Team

Rated 5 out of 5 stars

Exceptional service

I think the reviews speak for itself. I am new to the service, but it's perfect for what I need, and isn't charging an arm and a leg. I'm assuming no unnecessary upsell will come along like with companiesmadesimple. It's a good price and just as good, if not better than, other companies providing such services. As long as it's like this, I will be a customer. If this review isn't updated - assume all is well.

13 July 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us such a positive review.

We strive to provide professional services, whilst keeping our charges low to allow clients to spend more on their businesses.

We hope to continue to provide you with professional and adequate services for the duration of the time you are with us.

Thank you once again.

The OfficeServ Team

Rated 5 out of 5 stars

Highly Recommended by Deep Research AI

I used Perplexity Deep Research to find an alternative to Royal Mail PO Boxes, and OfficeServ was highly recommended on all fronts ie. simplicity, affordability, flexibility and experience. Sign-up has been trouble-free and I'm looking forward to a long, hassle-free business relationship! ✨

25 July 2025
Unprompted review
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for leaving us such a lovely review.

We are happy to hear you have had a positive experience using our services; and we are glad to have you as a client.

The OfficeServ Team

Rated 4 out of 5 stars

as of yet

as of yet, and as a new user of OfficServ, I am happy having chosen your services.

9 July 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for leaving us a review.

We are happy to hear that you are enjoying our services, and we hope we can continue to provide you an excellent service moving forward.

The OfficeServ Team

Rated 5 out of 5 stars

Rang the office for support with setup…

Rang the office for support with setup and they were extremely helpful. Quick and easy process.

15 July 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review.

Our client services team are always happy to help with any questions or queries you may have.

The OfficeServ Team

Rated 5 out of 5 stars

Early days but big thumbs up so far

Early days, but OfficeServ was easy to set up and I'm already receiving mail scans. They do what they say they'll do really well. Thank you.

10 July 2025
OfficeServ logo

Reply from OfficeServ

HI there,

Thank you for taking the time to leave us a review, it is greatly appreciated.

We are glad to hear that you are enjoying our mail scanning service; this allows for extra flexibility and reliability when recieving your documents.

The OfficeServ Team

Rated 5 out of 5 stars

Very good service

Very good service, very efficient

6 July 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us such a positive review, it is greatly appreciated.

The OfficeServ Team

Rated 3 out of 5 stars

The need for the £120- package to get…

The need for the £120- package to get non-gov post scanned and sent seems like a 'gotcha' and an add-on.

Its not upfront and honest, as it's likely to be needed by most orgs.

That said, it's still cheaper than most and a good experience so far. Not needed customer services yet though!

11 July 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review.

On our website it is clearly stated that the Registered Address Service only covers statutory mail from Companies House and HMRC.

With is in mind, it also states for other mail to be forwarded clients would require one of our Virtual Office Services.

We do offer these services to be paid on a monthly or annual basis.

We understand that when businesses are newly incorporated the need to keep costs low are important, and the demand for non-official mail may also be low.

This is why our Virtual Office Services are flexible and can be added or cancelled at any given time.

We can only apologise that you feel our services are not upfront and honest; but please do be assured our client services team are always on deck to answer any questions or queries you may have.

We can be contacted via telephone or email between 9am to 5pm, Monday to Friday on 01638 485100, or alternatively you can email us at client.services@office-serv.co.uk.

We hope that we can make up for this experience, and provide you an excellent service moving forward.

The OfficeServ Team

Rated 3 out of 5 stars

I feel the letter forwarding have some…

I feel the letter forwarding have some issue becuase when they said send on Monday but I only receiving by Friday this is too long I feel. Rather that I don’t have any issues with company.

7 July 2025
OfficeServ logo

Reply from OfficeServ

HI there,

Thank you for taking the time to leave us a review, your feedback is appreciated.

With our Registered Address Services we do offer a scan and email service, to ensure all official mail can be received swiftly.

Alternatively when the forwarding method is set to postal forwarding we would send all correspondence via Royal Mail 2nd class.

As it stands the delivery aim is 2 to 3 working days assuming there is no delays.

If you would prefer to receive mail via our scan and email service, please email us at client.services@office-serv.co.uk and we can make any amendments to the account for this.

We hope we can rectify any issues regarding this.

The OfficeServ Team

Rated 5 out of 5 stars

It was easy to set up an account at…

It was easy to set up an account at OfficeServ. Everything was done efficiently and swiftly.

12 July 2025
OfficeServ logo

Reply from OfficeServ

HI there,

Thank you for taking the time to leave us a review, it is truly appreciated. We are pleased to hear you found the set up easy and efficient.

The OfficeServ Team

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