Excellent customer service. Off Ya Tree has an easy to use and navigate website, which has become so very important of late. I received the order I placed online in a timely manner & with a genui... See more
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Products were packaged securely, faster than expected delivery. They couldn't supply one item, and let me know straight away. I wanted a new retro dress and cardigans. The cuts were perfect. I lov... See more
The red metal coating of the tongue bars I purchased literally peeled away within the first week of wearing. I thought I had a little piece of food in my mouth but no it was a chunk of metal fragment.... See more
Company replied
Never a bad experience with Off Ya Tree. Customer service team is fantastic and they go above and beyond. As I can rarely get parking for your brick and mortar stores when I want to visit; it's gre... See more
Company details
Information provided by various external sources
Off Ya Tree stocks Australia's most extensive range of punk, rockabilly, kustom kulture and metal clothing. We also have homewares, body jewellery, smoking paraphernalia and lifestyle items. Our 33 Stores around Australia also offer a Punktured Body Pi...
Contact info
241 Collins St, 3000, Melbourne City, Australia
- info@offyatree.com.au
- offyatree.com.au
4.0
Great
479 reviews
Hasn’t replied to negative reviews
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The service I received was AMAZING!
The service I received was AMAZING!! They didn't have my size dress in store and I needed it for a function that night. I re-ordered the correct size online, the store allowed me to return the incorrect size and offered me either store credit or a refund. I was so happy I took to store credit and purchased another dress!!
15 April 2021
Excellent Service a pleasure to do…
Excellent Service a pleasure to do business with this company
12 April 2021
Loved these awesome contact lenses they…
Loved these awesome contact lenses they fit perfectly and felt very thin
9 April 2021
Love all their products
Love all their products. Great quality and all their staff are amazing
1 April 2021
Good quality products!
25 March 2021
The items purchased were great and I’m…
The items purchased were great and I’m happy with them.
The only downside is that a photo doesn’t show you the true colour (which is important when you’re buying hair dye).
21 March 2021
Great clothes! great prices!!
Very high quality clothing for a very reasonable price ! I’ll be back :)
21 March 2021
Ordered an item and the wrong product…
Ordered an item and the wrong product was delivered to me.
After contacting customer support and explaining the problem I received no response or help. Very disappointed
14 March 2021
Reply from Off Ya Tree
Hi, we're so sorry to hear this has happened. Please send us an email at info@offyatree.com.au and we'll look into this further.
I’ve had my piercing for two months now…
I’ve had my piercing for two months now and My Piercing it wasn’t done right still hurts and keeps getting infected
11 March 2021
Reply from Off Ya Tree
Hi, we're so sorry to hear this has happened. Please send us an email at info@offyatree.com.au and we'll look into this further.
Online order during Covid
Online order during Covid, Melbourne Lockdown was a problem, however the team were intially on to it, then like all things during Covid, my order was forgotten. Waiting on follow up now, so may change the rating.
Store service is excellent, I use the Coolangatta store. Great range of Retro for all ages.
10 March 2021
The cushion I ordered was fantastic
10 March 2021
Great items, terrible advertisement rotation.
I love all their stock. I just wish they would remove the advertisements for stock that is not available. I ordered an item twice thinking, oh yay it’s back in stock. No they just never removed the advert.
Two seperate purchases. Months apart.
2 March 2021
3 out of 4 of my items I ordered were…
3 out of 4 of my items I ordered were out of stock, and I didn't know until days after payment. So they just sent the one item. Not great.
2 March 2021
Products were exactly what I was…
Products were exactly what I was looking for and fast delivery will definitely be purchasing again 😍
1 March 2021
Items came from all across Oz
Items came from all across Oz, wrapped beautifully, some even with glittery sticker.
All items where correct & communication was great
1 March 2021
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