They helped straighten out an error on my account very quickly and all my transfers go through without a problem.
Company replied
Location
Switch locationKing Street West 145, Suite 1002, M5H 1J8 Toronto, Old Toronto, CA
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
One of the pieces of information on my recipient was imported incorrectly from the FRIMA previous system. It had a USA address and the recipient is in Taiwan ROC. After explaining the mistake and ye... See more
Company replied
I have worked with OFX for years and have always been satisfied with the service that I have received. Their rates have been comparable to other companies so I know I am getting the best rates. Thei... See more
Sara was an absolute delight to work with. I'm new to selling wholesale globally which required an exchange account and how payments worked. She went above and beyond to get me the answers I needed... See more
Company details
About OFX - Canada
Written by the company
Simplify your FX needs with OFX.
Get Started
Currency exchange can be complicated. OFX keeps it simple with 24/7 foreign exchange expert (we call them OFXperts) assistance and an easy-to-use online platform. Our approach combines the human touch with convenient technology, whenever you need it, wherever you are.
We grew from an idea that there had to be a better, fairer way to move money around the world. That was over 25 years ago, and since then over 1 million customers have trusted us to help move $293bn+ around the world.
Why choose OFX?
Save Time - Fast and secure transfers in 50+ currencies to 170+ countries helps you transfer quicker.
Save Money
Bank-beating rates, paired with better market strategies, better timing, and better vendor management helps maximize profits and reduce costs.
Transfer Securely
Regulated by over 50 regulators globally, means OFX always operates to international security standards and monitors transactions for suspicious activity with sophisticated technology
Fee Transparency
OFX provides money visibility throughout the transfer process which means no hidden costs and no surprises.
24/7 Support
Real human 24/7 support from OFXperts means that no matter where you are, we are only a phone call away.
Start saving time and money - open an OFX account today!
Written by the company
- .
Contact info
King Street West 145, Suite 1002, M5H 1J8, Toronto, Old Toronto, Canada
- 1 800 680 0750
3.9
Great
127 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exemplary service ear-marked by…
Exemplary service ear-marked by professionalism and transparency. Special call out to Marco Coehlo who's been superlative in his responsiveness And special kudos to call centre professionals. They've been terrific Please make sure you give 'em a tip of the old hat. They deserve it.
Arno Brust
9 September 2021
Unprompted review
Reply from OFX - Canada
We are pleased to hear you had such a great experience with our OFXperts. We'll make sure they hear of your review.
The OFX Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.