Slow delivery. In fact it took 10 days not the 5 working days advertised. Even an order confirmation confirming they was getting my order ready took 7 days. I won’t purchase again based on delivery de... See more
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Review summary
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Absolutely shocking customer care. I have emailed them asking when I can expect my delivery which I ordered 3 weeks ago and no one getting back to me and telephone number doesn’t exist but they still... See more
After a Google search for strong smelling wax melts this company came up. Ordered the perfume bundle & baccarat rouge air freshener. Excitedly put a wax melt in the burner & there is hardly any smell... See more
I made an order on 27/04 which has never been acknowledged but I have been debited. Your email does not work - it says it is not monitored. I have completed your contact form twice with no response.
Company details
- #98 of 99 best companies in Candle shop
Written by the company
Highly scented wax melts with attitude! All our wax melt products are hand made in Cheshire, UK. We are a small business and your feedback means everything to us and helps us continually improve our customer experience! For all queries please contact us at customercare@ohmymelt.com and we will get back to you as soon as possible!
Contact info
United Kingdom
- 01625 500174
- customercare@ohmymelt.co.uk
- ohmymelt.co.uk
3.0
Average
252 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 23% of negative reviews
Typically replies within 24 hours
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Good little thing
12 August 2022
Amazing wax melts
Amazing wax melts, won't buy from anywhere else after trying oh my melt
10 August 2022
Beautiful string scents but after a few…
Beautiful string scents but after a few times burning scent dissappeard
7 August 2022
Simply the best!
These are the best wax melts I've had. They are even better than scentsy.
7 August 2022
Ordered 9 wax melt bars
Ordered 9 wax melt bars, all smell amazing. Very strong and long lasting!
7 August 2022
Oh my melt is amazing
Oh my melt is amazing! Their wax melts are packaged very well,smell delightful and delivery is very swift.Their customer service can't be beaten and I have been extremely pleased with everything I have ordered.Very pleased! Xxx
5 August 2022
Beautiful scents smell amazing
5 August 2022
Amazing products
3 August 2022
FANTASTIC!
FANTASTIC!! The smells are just so good, long lasting & the prices are great & i am loving the little butterfly bags. I just love this company.
3 August 2022
My favourite wax melt company
My favourite wax melt company by far. Their subscription box is amazing and really good value for money especially if you want to try a wide variety of smells.
Have been going through a tough time and they've gone out of their way to bring me a bit of light to get me through so couldn't recommend them more
28 July 2022
Unprompted review
Amazing
Absolutely amazing the scents are really strong smell them pretty much straight away long lasting super quick with deliveries great value 4 money
3 July 2022
Wax smells amazing lasts for days and…
Wax smells amazing lasts for days and easy to get out just light burner for a minute and whole thing slides out would highly recommend
2 July 2022
My Order arrived very fast and I…
My Order arrived very fast and I couldn’t be happier with it. The scents are amazing especially the snow pixie, I highly recommend it.
2 July 2022
Love these melts
Love these melts, so rich in scent and beautiful colours, make lovely wax pools if you give them a stir with a Cotten bud……. Definitely a happy bunny here .
Thank you for you great service of a great product xx🥰
2 July 2022
Really happy with the experience using…
Really happy with the experience using oh my melts. Ordering 5 wax bars and it comes in a cute little bag.. each scent was beautiful. Lovely defs reccomened and will purchase again:)
3 June 2022
Unprompted review
Amazing company
Amazing company! My order hadnt arrived so emailed to check. Received a lovely reply and order arrived next day with extras which were so much appreciated. Melt fragrances are gorgeous and really strong. Would highly recommend. Michelle x
12 May 2022
Unprompted review
Just received our pack
Just received our pack - only tried the 1st scent but its has been amazing. Beautifully strong smell. Highly recommended
15 April 2022
Unprompted review
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