My service from oil fast is always 5 star-that is why I commit to a monthly payment to them for my orders instead of trying to comparing costs and going else where at time of ordering. My oil tank is... See more
Company replied
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Oilfast is one of Scotland's leading independent heating oil suppliers, providing reliable fuel deliveries to homes, farms and businesses across the country. With a growing network of local depots and decades of industry experience, we combine nationwide buying power with local knowledge to deliver the high standards of service our customers expect. From rural communities and agricultural customers to households and businesses, we work hard to ensure fuel is delivered safely, efficiently and at competitive prices. We understand how important reliable heating is, particularly during Scotland's colder months. That's why our team is committed to making the ordering process as straightforward as possible, offering dependable deliveries, helpful customer support and practical solutions to help customers manage their fuel requirements throughout the year. At Oilfast, we are proud to support the communities we serve, building long-term relationships based on trust, reliability and excellent customer service. Whether you're a long-standing customer or ordering from us for the first time, our goal is simple: to provide a professional, dependable service that helps keep Scotland warm.
Nethan St, ML1 3TF, Motherwell, United Kingdom
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Was impressed as ordered oil and asked for delivery quickly and two days later got delivery. Also staff are always welcoming when I phone to order.
Excellent prompt service as usual!
Phone operators helpful and efficient and give accurate information. Payment easy. DElivery always on time.
THANK YOU AND HAPPY CHRISTMAS
The company is very professional at every level. Unusual to find this in this day and age.
Efficent service everytime. Always delivered within a week of order.
Very helpful and pleasant to deal with. The drivers are always very considerate and respectful. Deliveries are prompt too.
Great service but having to guess how much domestic oil to order and having to pay upfront is a pain. Would prefer just to fill tank and be invoiced just like electricity or gas. Will continue to shop around until I find a company that can accommodate.
Delivered on time at a good price. Good communication throughout.
Can thoroughly recommend Oilfast, superb service every time, both in price and delivery time, thank you.
Excellent communication and efficiency. Oilfast always do what they promise and also go the extra mile both literally and figuratively.
Big shout out to Rhys (I hope you use the Welsh spelling of your name:-).
You went beyond the call of duty, not only in being really helpful and pleasant to deal with (SO refreshing, nowadays), but because you and your wonderful colleagues helped me out of a really tight spot. I stupidly forgot to dip our tank ( Watchman is faulty) and allowed us to run out of oil. You guys went out of your way to arrange an emergency delivery for us. My husband is 85 and with all of the worries about winter fuel allowance, etc, this act of pure kindness really lifted his spirits.
I bow to your shining standards of service.
Although we left order until we were almost empty and they were very busy, they managed to squeeze us in and delivered first thing . Very grateful for their wonderful service. Oh and the price was very good too
So disappointed that this Company will not sell smaller quantity of Red Diesel 25L to be used fir Domestic Heating..ie
for using in my diesel heaters in my Hut and Campervan..I purchased it at these
Premises prior to Oilfast taking over the business giving my personal details and explaining it was for legitimate use and complying with Government Regulations.
I tried to explain on the phone, but Oilfast will only sell bulk quantities which i would never be able to use. I feel this is another blow to the little person in
this Country being hit yet again..deeply annoyed at Oilfast attitude 😒

Reply from Oilfast
Local agent Gay Mackay checks my oil level regularly
and accompanies the tanker driver on delivery.
Always a pleasure dealing with any of the staff. They are so friendly and helpful. My deliveries are always on time and I'm kept up to date with offers ets. I've been using this company for years and wouldn't change
Good price and easy to deal with, thank you.
Usually company deliver after 2 days of order but this time I had to call again to see if order had been lost. I was informed vehicles off road for mot which I understand but I maybe should have been told when to expect my delivery when ordering .

Reply from Oilfast
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