Oily Jack England Reviews 

190
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the jacket restorations, noting that vintage and heavily worn garments are skillfully brought back to life to look brand new while carefully retaining their unique original character. Consumers consistently highlight the outstanding professional communication, incredibly helpful staff members, and the completely seamless, efficient process established for safely collecting and returning items directly from home. People are also extremely pleased with the meticulous waxing and professional repair services, emphasizing that the final results consistently exceed expectations and offer truly fantastic value for money.

What people talk about most

Product

Customers had positive experiences with product, expressing immense satisfaction regarding the quality of the... See more

Service

Clients share positive opinions on service, highlighting efficient communication, affordable prices, and... See more

Quality

Consumers find quality to be exceptional, expressing immense satisfaction with the remarkable restoration and... See more

Staff

Reviewers highlight positive aspects of staff, praising their wonderful, knowledgeable, and extremely helpful... See more

Value for money

Reviewers express great satisfaction and appreciation regarding value for money, noting that the prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole process from start to finish was exceptional! Excellent communication and response times. But the jackets!! It's like they've swapped them out for brand new ones! Absolutely unbelievable. C... See more

Rated 5 out of 5 stars

I knew I was in thr right place, as soon as I met Ash. My Barbour was already a bit different, but I needed a few custom. Changes. Storm cuffs fitted, and a reduction on the length of the collar. I wa... See more

Rated 5 out of 5 stars

I received my jacket back this weekend, I actually made the pilgrimage to the store which is fantastic and beautifully designed. It was well worth going in. My jacket is 25 years old, and looked very... See more

Rated 5 out of 5 stars

Amazing service and a fantastic company. My father passed away a couple of years ago and my mother wanted his Barbour jacket restored. She couldn’t have been happier with the quality of the... See more


Company details

  1. #16 of 29 best companies in Repair Service

Written by the company

OILY JACK ENGLAND is a proudly British brand based in Kent, UK that specialises re-waxing and repairing wax jackets since 2021.


Contact info

4.8

Excellent

TrustScore 5 out of 5

190 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(190)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

Never dealt with them before

Never dealt with them before - but I found them extremely helpful and courteous throughout . Did a 100% job - what more can anyone want ?. A decent honest company with an 'old fashioned' proper approach to satisfaction customer from first to last !!

15 November 2025
Rated 5 out of 5 stars

I've had my jacket re-waxed by Oily…

I've had my jacket re-waxed by Oily Jack twice now. Both times, the service has been nothing but professional and efficient. Timescales are clearly communicated, normally the jacket is returned early with an excellent finish. Would recommend to anyone. A much better alternative than Barbour's in-house rewax service which is normally slow.

3 November 2025
Rated 5 out of 5 stars

Great service.

A company who have a professional waxing/refresh service - they are passionate about all branded wax garments.
They delivered my biker jacket fully re-waxed and refreshed the wool tartan lining.
A tremendous service !
Thanks Oily Jack!

2 October 2025
Rated 5 out of 5 stars

Giving life back to a beloved coat!

I had been looking for a while for someone to re-oil my Drizabone coat, which had stopped being waterproof. I was really happy to find Oily Jacks in Westerham, they did a fabulous job with it (and a Barbour that needed rewaxing too) - so good to have a couple of old favourites up and working again.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

The jacket is rejuvenated

The jacket is rejuvenated! It looks great.
I will definitely use Oily Jack again.

The only wrinkle was not the fault of Oily Jack. The 48hr postal return took 72 hours which is down to Royal Mail. It might be worth looking at other delivery services.

29 September 2025
Rated 5 out of 5 stars

I am so chuffed with my vintage Barbour…

I am so chuffed with my vintage Barbour jacket repair and waxing. I asked for a number of repairs but oily jack noticed other small items which they dealt with at no extra cost. The jacket looks superb I’m very happy, thank you oily jacket.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Bloody brilliant

I received my jacket back this weekend, I actually made the pilgrimage to the store which is fantastic and beautifully designed. It was well worth going in. My jacket is 25 years old, and looked very tired, but after the repairs looks fantastic. I will be taking it back in the future and recommending to friends and family. I think what they charge is very reasonable for what I got.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Belstaff jacket like new again

Second time my Belstaff jacket has been waxed by Oily Jack. The work is great, perfectly finished. This time I has some repair work too, which was priced well and looks like it was part of the original finish.

14 September 2025
Rated 5 out of 5 stars

Excellent workmanship, personable and helpful staff

I was looking for a way to restore my father's 60 year old U.S. Navy flight jacket, so I could pass it on to my son, when I serendipitously came across Oily Jack. The jacket was stiff and covered with mold as it had been kept for many years in an outdoor wardrobe in humid Florida. Ashley and his team appreciated the jacket's historical and sentimental value and assured me that they could greatly improve its condition. Wisely, they didn't promise to make the jacket 'as new' but it's pretty close and I am totally delighted with the results! Everyone at Oily Jack has provided a wonderful service, from emails and phone calls to discuss the process, timing, and desired results to a super efficient system to collect and transport the jacket to and from the workshop.
Thank you, Oily Jack, for restoring my family's treasured keepsake.

14 September 2025

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