Dr Anthony & I have found that buying from OKA is always a pleasure! OKA staff are always on hand with advice when needed. They are always pleasant and knowkedgeable too. If ever we are unable to get... See more
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Michelle - Amazing help and service, even looking after my bags after I had bought a huge light fitting and needed to arrange a lift. Advice about use of false flowers for a wedding arrangement, ove... See more
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Very disdainful staff in the Harrogate shop. Worked at their own pace (2 of them fawning around one customer with no interest in me!!) Couldn’t help me with some prints that I liked but offered to ord... See more
Company replied
Zoe at the Harrogate store was friendly , helpful and we managed to order all of our items and take away a lovely set of cushions for our new sofa. Thank you for such a professional service !
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Company details
- #259 of 396 best companies in Home Furniture Shop
- #138 of 209 best companies in Decoration and Interior Design Store
- #70 of 98 best companies in Lighting Shop
Written by the company
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
Contact info
9 West Park, HG1 1BL, Harrogate, United Kingdom
- +44 1423 701161
4.8
Excellent
294 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from OKA - Harrogate
Dear Mr McIlwraith
Thank you for taking the time to share your feedback. We’re so pleased to hear that your experience at our Harrogate store was such a positive one and you received such friendly and helpful service.
We hope that you are happy with your purchase and that you will visit us again soon!
Kind regards
OKA
Always a lovely shop to visit
Always a lovely shop to visit. Gorgeous products and helpful staff
28 March 2026
Unprompted review
Reply from OKA - Harrogate
Dear Fiona
Thank you for taking the time to leave such a kind review. We’re really pleased to hear that your visits to our Harrogate store continue to be enjoyable, and we truly appreciate you sharing your experience with us.
We hope that you will visit us again soon.
Best wishes
OKA
Fantastic service
Fantastic service
At Harrogate store. A lovely experience. Emma and Michelle friendly and helpful.
28 March 2026
Reply from OKA - Harrogate
Dear Craig
We’re delighted to hear that you enjoyed your visit to our Harrogate store and received such excellent service from Emma and Michelle at our Harrogate store. Your kind comments are truly appreciated, and we will be sure to share your feedback with them.
Best wishes
OKA
Very helpful staff offering constructive advice.
Delightful and helpful staff
30 March 2026
Unprompted review
Reply from OKA - Harrogate
Dear Holly,
Thank you for your kind review. We’re so pleased to hear about your visit to our Harrogate store, and we’ll be sure to pass your feedback on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
Always great products
Always great products, and exceptionalcustomer care especially from Michelle
29 March 2026
Unprompted review
Reply from OKA - Harrogate
Dear Mervé,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Harrogate store, and we’ll be sure to pass your kind words on to Michelle and the team.
We really appreciate your continued support and hope to welcome you back again soon.
Kind regards,
OKA
5 stars across the board
OKA staff are knowledgeable, approachable and extremely helpful both in terms of their own product, but also with regard to interior design and home styling. A visit to store is like a home from home experience.
Ordering is easy. Communication regarding delivery exceptional and the home delivery team charmingly efficient.
Always a pleasure to make a purchase.
30 March 2026
Unprompted review
Reply from OKA - Harrogate
Dear Julia,
Thank you so much for taking the time to share such thoughtful feedback. It’s wonderful to hear about your experience in our Harrogate store, and we’re delighted that every part of your journey with us has been so positive.
We’ll be sure to share your kind words with the team, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Exemplary service from Emma at Harrogate.
Exemplary service from Emma at Harrogate - on what was a complicated (by me!) trade order.
Emma was very helpful.
Many thanks,
27 March 2026
Unprompted review
Reply from OKA - Harrogate
Dear Andrea,
Thank you for your kind feedback. We’re delighted to hear about your experience with Emma in our Harrogate store, and we’ll be sure to pass your comments on to her and the team.
We really appreciate you taking the time to share your review and hope to welcome you back again soon.
Kind regards,
OKA
Outstanding service
Without a doubt, when we visited Oka in Harrogate,last weekend, the one thing that made our experience so amazing, was Sam. She couldn’t have done anymore to help us. She took the time to find out what we were looking for and was genuinely keen to make sure we were able to look at all options and combinations, coming up with ideas that we hadn’t even considered. She then went on to continue looking for pieces that she thought might work for us and contacted us a few days later. I can honestly say, it’s the best service we have experienced in a store, for many years and it’s so refreshing to find it actually still exists! Thanks again Sam and we look forward to our next visit.
22 March 2026
Reply from OKA - Harrogate
Dear Elaine,
Thank you so much for taking the time to share such wonderful feedback. It’s fantastic to hear about your experience in our Harrogate store, and we’ll be sure to pass your kind words on to Sam and the team.
We’re delighted she made such a positive impression, and we truly appreciate you sharing this. We look forward to welcoming you back again soon.
Kind regards,
OKA
Excellent service
Excellent service. Got incredibly helpful advice to find cushions that look fantastic on our new sofas. Thank you very much.
23 March 2026
Unprompted review
Reply from OKA - Harrogate
Dear Rachel,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Harrogate store, and we’ll be sure to share your kind words with the team.
We hope your new additions look fantastic in your home and look forward to welcoming you back again soon.
Kind regards,
OKA
Great customer service.
We have been shopping in the Harrogate store for years and always receive a friendly welcome. The staff are all friendly, professional and helpful. Particularly Emma, Fleur, Carole Zoe and not forgetting Sam!
Compared to Neptune where we found the service very cold and aloof.
24 March 2026
Unprompted review
Reply from OKA - Harrogate
Dear Customer
Thank you for your lovely words. We're happy to hear that you consistently receive a friendly welcome at our Harrogate store, it's great to know our team's helpfulness and professionalism stand out.
We really appreciate you taking the time to share your positive experience, we will be sure to pass your feedback on to our team.
Warm regards
OKA
An absolutely fabulous shopping experience!
We called in OKA per chance and received a lovely welcome from all the staff. The shop is a delight to walk around and gave us some great ideas for a lounge refurbishment. Carole was superb and very knowledgeable and a was a joy to have her professional advice. We left with several items!! A great experience! Would highly recommend!!
21 March 2026
Unprompted review
Reply from OKA - Harrogate
Dear Luisa,
Thank you so much for your lovely feedback. It’s wonderful to hear about your visit to our Harrogate store, and we’ll be sure to pass your kind words on to Carole and the team.
We’re so pleased you found inspiration for your home and enjoyed your time with us. We look forward to welcoming you back again soon.
Kind regards,
OKA
very efficient online delivery service…
very efficient online delivery service and 2 very good delivery guys who negotiated a heavy consignment
of chair and side table upstairs with ease.
14 March 2026
Reply from OKA - Harrogate
Dear Mrs Mantle,
Thank you for your feedback. We’re so pleased to hear everything went smoothly with your delivery and that the team took great care with your order.
We appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
OKA
Reply from OKA - Harrogate
Dear Sarah,
Thank you for your lovely review. We’re so pleased to hear you found the perfect Mother’s Day gift and had a positive experience in our Harrogate store.
We hope to welcome you back again soon.
Kind regards,
OKA
The lady assistant was very helpful…
The lady assistant was very helpful ((Michelle)
15 March 2026
Unprompted review
Reply from OKA - Harrogate
Dear Frances,
Thank you for your kind review. We’re so pleased to hear about your visit, and we’ll be sure to pass your feedback on to Michelle and the Harrogate team.
We hope to welcome you back again soon.
Kind regards,
OKA
Zoe at the oka Harrogate store was…
Zoe at the oka Harrogate store was utterly brilliant.
Zoe really looked after me, she spent a lot of time going through colour schemes, selections of cushions, floor lamps and lamp shades. I can tell she loves what she does, it really comes through.
I found her advice invaluable.
I felt like I was shopping with a friend. We were having a giggle about how I’d have to hide my purchases from my husband too :-)
Thank you Zoe for your fabulous customer service. I hope I get see you next time I visit the shop!
13 March 2026
Unprompted review
Reply from OKA - Harrogate
Dear Rachel,
Thank you so much for sharing your experience. It’s wonderful to hear how well Zoe looked after you, it sounds like a really special visit. We’ll be sure to pass your kind words on to her and the Harrogate team.
We hope to see you again soon.
Kind regards,
OKA
Loved the shop in Harrogate everything…
Loved the shop in Harrogate everything is shown to its best advantage I know shopping online is the future but it’s great to actually see the goods before buying
6 March 2026
Reply from OKA - Harrogate
Dear Ms Stephens
Thank you for taking the time to share your review. We're glad you enjoyed your recent visit to our Harrogate shop. It's such a pleasure for us to know you appreciate seeing our goods in person, even with the convenience of online shopping.
We really appreciate your feedback and thank you for choosing to shop with us.
Kind regards
OKA
A great shop with lots of lovely…
A great shop with lots of lovely things. You can browse and not feel pressured. Louisa was very friendly & helpful
21 February 2026
Unprompted review
Reply from OKA - Harrogate
Dear Wendy
Thank you for your kind words. We're so pleased to hear you enjoyed browsing in the store and that Louisa was able to assist you so helpfully and warmly.
Your feedback means a lot to us and we hope to welcome you back soon.
Warm regards,
OKA
Reply from OKA - Harrogate
Dear Mrs Ridehalgh
Thank you for your lovely review. We’re delighted to hear that you enjoyed your visit to our Harrogate store and that the team made such a positive impression. Your feedback is truly appreciated, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Reply from OKA - Harrogate
Dear Jane,
Thank you for taking the time to leave your review.
We are delighted to hear that you would recommend OKA and that you had such a positive experience with both our products and customer service. Your kind comments are greatly valued.
Kind regards,
OKA
Reply from OKA - Harrogate
Dear Louise,
Thank you for taking the time to leave your review.
We are delighted to hear that you found our team helpful. Your feedback is greatly appreciated.
Kind regards,
OKA
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