Called in to my favourite OKA Harrogate store to order their icon Sheki Olive Armchair, id been pondering for a while, along with the large Sycamore Rug and matching Pouffe as just gone into sale (b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Harrogate Oka. Thank you for your condolences and for the help you give each time I come to your store. Thank you Carol and Zoe particularly this week. You are such a thoughtful team and your recommen... See more
Company replied
Bought a large vase and lamp shade from Harrogate store. I use this store regularly as the staff are very helpful and will put different combinations of lamps bases/shades together, flowers in vases t... See more
Company replied
Dr Anthony & I visited OKA Harrogate, our favourite home furnishings store, late last Saturday afternoon. We were greeted by wonderful staff namely, Talia and Carole; Zoe who had been working at her d... See more
Company replied
Company details
Written by the company
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
Contact info
9 West Park, HG1 1BL, Harrogate, United Kingdom
- +44 1423 701161
4.8
Excellent
350 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely visit to the Harrogate store
Lovely visit to the Harrogate store, special thanks to Michelle. So good to be able to see, touch, feel items, although spent more than I planned.
12 August 2026
Reply from OKA - Harrogate
Dear Lynn
Thank you for sharing your lovely review. We are so pleased to hear you enjoyed your visit to our Harrogate store and received such helpful assistance from Michelle. We understand how important it is to be able to see, touch, and feel our products and we hope that you are happy with your purchase.
We'll be sure to pass your kind comments on to the Harrogate team and hope that you will visit us again soon.
Warm regards
OKA
Very helpful staff
Very helpful staff. Managed to source items that had sold out online for me. Thank you
5 August 2026
Reply from OKA - Harrogate
Dear Sharon,
We’re so pleased the Harrogate team were able to help source the items for you.
We’ll be sure to pass your kind feedback on to them, and we hope to welcome you back to OKA again soon.
Kind regards,
OKA
Really impressed with the excellent…
Really impressed with the excellent customer service. Michelle was incredibly knowledgeable about the products and assisted with her florist skills when purchasing the faux flowers.
In addition, Michelle assisted with my questions regarding lighting. She put in much effort to find out information and I made a purchase of four lights.Thank you
4 August 2026
Unprompted review
Reply from OKA - Harrogate
Dear Joanne,
It’s wonderful to hear that Michelle was able to help with both your faux flowers and lighting choices.
We’re so pleased she made your visit such a positive one, and we’ll be sure to pass your lovely feedback on to Michelle and the Harrogate team.
Kind regards,
OKA
Reply from OKA - Harrogate
Dear Customer
Thank you for taking the time to share your feedback. We are so pleased to hear you love your gorgeous stool and that it arrived quickly and was well packaged.
Kind regards
OKA
I always love going into the Harrogate…
I always love going into the Harrogate store. Everyone is so helpful and happy! Claire served me today and wrapped all my purchases beautifully! Thank you :)
1 August 2026
Unprompted review
Reply from OKA - Harrogate
Dear Mrs Penny
Thank you for your wonderful review. We are so pleased to hear you enjoy your visits to our Harrogate store and that our team always provides such helpful and friendly service. It's lovely to know Claire wrapped your purchases beautifully, and we hope that you are happy with them.
We appreciate your loyalty and support and look forward to welcoming you back again soon.
Best wishes
OKA
Staff always helpful but not over…
Staff always helpful but not over attentive. Nice also to see new products being displayed so that on each visit one seems to see something different.
23 July 2026
Reply from OKA - Harrogate
Dear Berry
We're so pleased to hear you always enjoy your shopping experiences at our Harrogate store and appreciate our team's approach to customer service, striking the right balance. It's also wonderful to know that you enjoy seeing new products displayed on each visit, making every experience fresh and interesting.
Thank you for taking the time to share your feedback and we look forward to your next visit.
Warm regards
OKA
Excellent service As You Walk Through The Door
Helpful, knowledgeable staff who can guide you through the best options for you.
24 July 2026
Reply from OKA - Harrogate
Dear Mr Burghardt
Thank you for your wonderful feedback. We're so pleased to hear that our Harrogate team provided such helpful and knowledgeable guidance, ensuring you found the best options.
We truly appreciate your kind words and hope to welcome you back again soon.
Kind regards
OKA
The staff in Harrogate branch were…
The staff in Harrogate branch were friendly and helpful.
25 July 2026
Reply from OKA - Harrogate
Dear Dorothy
Thank you for your lovely review. We're so pleased to hear about your positive experience with our Harrogate team, and we'll be sure to pass your kind feedback on to them. We hope to welcome you back again soon.
Kind regards
OKA
Timeless peices
The experience with Oka as always, great quality, and brilliant communication of delivery.
15 July 2026
Reply from OKA - Harrogate
Dear Mrs Palmer
Thank you for your wonderful feedback. We are so pleased to hear that you consistently have a great experience with us, from the quality of our products to our delivery communication.
We truly appreciate you taking the time to share your positive experience.
Kindest regards
OKA
Always excellent
12 July 2026
Reply from OKA - Harrogate
Dear Lauren
Thank you for taking the time to leave your review. We’re really pleased to hear about your experience with our Harrogate team, and we’ll be sure to pass your kind feedback on to them.
We truly appreciate your continued support and hope to welcome you back again soon.
Kind regards,
OKA
The lady in the shop was so so helpful…
The lady in the shop was so so helpful and efficient just what I needed!
3 July 2026
Reply from OKA - Harrogate
Dear Amber,
We’re delighted to hear that the Harrogate team were able to help and provide such efficient service.
We really appreciate your feedback and hope to welcome you back to OKA again soon.
Kind regards,
OKA
Fantastic all round
Fantastic all round . Good communication, relaxed staff , beautiful items .
2 July 2026
Reply from OKA - Harrogate
Dear Customer
Thank you for your wonderful review! We are so pleased to hear about your positive experience in our Harrogate store, and we’ll be sure to pass your comments on to the team.
We truly appreciate your kind feedback and hope to welcome you back again soon.
Warm regards
OKA
Reply from OKA - Harrogate
Dear Bill,
Thank you for taking the time to leave your review. We’re really pleased to hear about your experience with our Harrogate team, and we’ll be sure to pass your kind feedback on to them.
We hope to welcome you back again soon.
Kind regards,
OKA
Very good staff
Very good staff, informative, helpful and put us in touch with other branches to buy end of line extras to go with our purchase. Would definitely recommend
5 July 2026
Reply from OKA - Harrogate
Dear Ms Lamb,
Thank you for your lovely feedback. We’re delighted to hear the team were so helpful and informative, and that they were able to support you in finding the additional pieces you were looking for.
We really appreciate your recommendation and will be sure to share your kind comments with the Harrogate team.
Kind regards,
OKA
Michelle
Michelle - Amazing help and service, even looking after my bags after I had bought a huge light fitting and needed to arrange a lift.
Advice about use of false flowers for a wedding arrangement, over and beyond.
2 July 2026
Unprompted review
Reply from OKA - Harrogate
Dear Customer,
Thank you for your wonderful feedback. We’re delighted to hear about the care and support you received from Michelle in our Harrogate store.
It’s lovely to know she was able to help with your purchase and offer advice for your wedding arrangement. We’ll be sure to pass your kind words on to her and the team.
Kind regards,
OKA
Zoe at the Harrogate store was friendly…
Zoe at the Harrogate store was friendly , helpful and we managed to order all of our items and take away a lovely set of cushions for our new sofa. Thank you for such a professional service !
25 June 2026
Unprompted review
Reply from OKA - Harrogate
Dear Katherine,
We're so pleased to hear that Zoe looked after you so well during your visit to our Harrogate store.
It’s wonderful to know she was friendly, helpful and able to assist with ordering your items, as well as finding cushions for your new sofa. We’ll be sure to pass your lovely feedback on to Zoe and the team.
We hope you enjoy your new pieces and look forward to welcoming you back to OKA again soon.
Kind regards,
OKA
Reply from OKA - Harrogate
Dear Karen
Thank you for taking the time to share your positive experience. We are so pleased to hear you are happy with your purchase and the service you received in our Harrogate store. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards
OKA
Reply from OKA - Harrogate
Dear Paul
Thank you for taking the time to leave your review. We’re delighted to hear about your experience with our Harrogate team and will be sure to pass your kind feedback on to them.
We hope to welcome you back again soon.
Kind regards,
OKA
Lovely cushions which have become the…
Lovely cushions which have become the centrepiece of our newly decorated living room
23 June 2026
Reply from OKA - Harrogate
Dear Darren
Thank you for your wonderful review. We are so pleased to hear that your cushions have become the centrepiece of your newly decorated living room. It's always lovely to know our products bring joy to our customers' homes.
Kind regards
OKA
Beautiful rug
We received some great advice when choosing a rug, and although the delivery process was a bit confusing Georgiana was also really helpful with this element. Needless to say the rug is beautiful and a bonus is that it arrived ahead of schedule
1 July 2026
Reply from OKA - Harrogate
Dear Customer
We are absolutely delighted that your experience at our Redbrick store was such a positive one. It’s wonderful to know that Georgiana provided such thoughtful and helpful support while helping with your purchase and delivery.
We're thrilled that you are happy with your rug and thank you for your support.
Warm regards
OKA
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.