OKKIA Reviews 

849
•
TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

Whilst these glasses look sleek and are lightweight, unfortunately I cannot recommend them. I bought them 13/06/2026 and within 3 months the frame had snapped and the plastic has melted causing additi... See more

Rated 3 out of 5 stars

Very nice design, ultra light frames and quite functional lenses, but very poor quality of hinges and screws- they break easily, very soon, even when handled very carefully. And they cannot be repaire... See more

Company replied

Rated 5 out of 5 stars

I have bought several glasses, both in-store and online, they fit really well, good price, highly recommended. If you have any problem, they are very fast and efficient, providing a solution that meet... See more

Rated 5 out of 5 stars

When ordering, my email address was misspelled by the autocorrection. Unfortunately, I only noticed this when the shipment was already on its way back to Okkia. I had several contact with the service... See more

Company details

  1. Sunglasses shop

Written by the company

OKKIA nasce nel 2013, dall’integrazione di un’importante agenzia di rappresentanza e un’azienda leader nel canale retail del settore gift & design. La nostra mission è creare bellezza accessibile (Design & Right Price): gli occhiali OKKIA, ispirati dai luoghi, dai viaggi, dalle persone e dai loro desideri sono ideati per adattarsi con facilità a tutte le tipologie di viso con estremo confort, grazie all’uso di materiali soft touch . Re-interpretiamo con nuove soluzioni tecniche e nuovi stili di colorazione modelli nati nel passato, indossati nella storia da personaggi creativi e spiriti liberi. La passione per il nostro lavoro e l’instancabile ricerca e voglia di fare cose belle ci ha condotto a OKKIA, un marchio che si contraddistingue per semplicità delle linee, bellezza e accessibilità del prodotto.


Contact info

  • Viale Vittorio Veneto 60, 59100, Prato, Italy

  • okkia.it

3.9

Great

TrustScore 4 out of 5

849 reviews

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Replied to 87% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(849)

248 reviews in the last 12 months

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Rated 4 out of 5 stars

super service anche in Olanda

I ordered new glasses from the Netherlands. I ordered them on Friday and got three pefect pairs on Monday. Super italian quality and superservice as usual. Grazie mille dai Paesi Bassi

10 October 2022
Rated 1 out of 5 stars

Quality and customer service

I bought I pair of their Johnny reading glasses from Rome airport in June 2022 and this afternoon (28/09/22) they disintegrated in my hands as I was opening them, the arm came away from the hinge. I contacted Okkia who said that they couldn’t deal with the issue and I’d have to take them back from where I bought them! They offered 20% discount off a new pair 😐 As if I’m going to go to Rome airport to exchange them! They look fantastic and are super trendy but I’m so disappointed with the quality and customer service.

28 September 2022
Unprompted review
OKKIA logo

Reply from OKKIA

We are sorry about what happened, but as we have already told you, you should contact the shop from which you bought the glasses and not us, as there has been no direct sales from our site. The store from which you bought them can find a solution by sending a new pair or in any case find a solution, you do not need to go back to the airport 😉

Kind regards.
Team Okkia

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