The best guide and driver, Mr Tushara from Olanka Travel. I wanted to do a Ramayana Trail from Colombo to Kandy to Nuwara Eliya and safari at Yala and whale watching in Mirissa. Mr Tushara is kn... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Olanka Travels - Trusted by Travellers Worldwide Olanka Travels is a premier destination management company headquartered in Colombo, Sri Lanka, with a global footprint extending across Australia, the UK, the USA, India, and strategic partner networks in the Maldives and Vietnam. Our reviewers consistently highlight our professionalism, personalised service, and unwavering commitment to delivering unforgettable travel experiences. Travellers commend our expert consultants for crafting tailor-made itineraries that effortlessly blend cultural immersion, stunning landscapes, and hassle-free logistics. Guests particularly value our responsive booking process, attentive guides, and dedicated drivers, noting that every detail is handled with care. Many describe their journeys with us as once-in-a-lifetime experiences, praising the warmth, professional ethics, and reliability of our team. With thousands of happy travellers and growing global recognition, Olanka Travels continues to set the standard for trustworthy, customer-focused travel experiences in Asia.
87 - Dutugamunu Street, 10350, Kalubovila-Dehiwala,, Sri Lanka
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is the first time that our family used the sevices of Olanka travels. To be honest, we were having some doubts because these days, dealing online with travel and tourism companies is quite risky.
After taking whatever precautions we could, we decided to go ahead and plan an 8 day/9 nights holiday through Olanka. And we realised that we made the right decision. All the three destinations we planned in Sri Lanka, the hotels, the kind of rooms we needed, the driver attached to us for the entire duration, the food requests - everything was taken care of by Olanka very well.
We would recommend Olanka travels and our Olanka contact person Shanika. They really rose to the ocassion and did a wonderful job of making our stay happy, comfortable, pleasant, and more importantly, safe and secure.

Reply from Olanka Travels
Hi every one, I want to share my experience with Olanka that might help to plan your trip to Sri Lanka. Overall I had a wonderful tour with Olanka. Starting from the itinerary till conclusion of the trip Ms Rangika from customer service guided and coordinated efficiently to make my stay worth memorable. I would mention here that Olanka quoted the least price of the trip as per my requirements. Moreover Mr Thissa who was detailed with the transport as driver was so polite, social, cooperative and served as the best guide to brief in depth the details of all historic and visiting places. Overall my 5 x days family trip to Sri Lanka remained outstanding with good memories.

Reply from Olanka Travels
We have know Thushira for a few years now .he has always been very helpful as our guide. His knowledge of the history of Sri Lanka is briliant .this trip he took us to Dambulla and Pinawalla elephant orphanage.l would recommend Thushira as your guide as he’s very knowledgeable and his English is briliant too
Steven &Teresa Rosser from uk

Reply from Olanka Travels

Reply from Olanka Travels
I want to give a huge shoutout to Sanduni from O'lanka Travels. My friend Maria and her partner Victor from Spain had their first trip to Sri Lanka early this month and Sanduni made it absolutely perfect. Her service was top-notch!
Sanduni was incredibly dedicated and patient, answering all our questions with such flexibility. She crafted an agenda that fit all our needs and gave us the best pricing possible. Her attention to detail and willingness to go above and beyond made the entire experience seamless and enjoyable. Her warm and friendly approach made us feel welcomed and valued throughout the planning process.
What stood out the most was Sanduni's ability to accommodate last-minute changes and special requests without any hassle. She provided excellent recommendations for activities and dining, ensuring we experienced the best of what Sri Lanka has to offer. Her local knowledge and passion for her country shone through in every interaction, making us even more excited about our trip.
I also want to highlight the exceptional service provided by their driver, Kamal. He was with them for 10 days, and his professionalism, knowledge, and kindness were outstanding. He made sure every part of their journey was comfortable and stress-free, sharing local insights and making sure they experienced the best of Sri Lanka. His driving skills and courteous nature made a significant difference in their trip.
These folks from O'lanka Travels truly provide great services. If you're planning a trip to Sri Lanka, I highly recommend working with Sanduni and her team. You won't be disappointed!

Reply from Olanka Travels
We arranged, with some hesitation, an 8 day Sri Lanka trip with Olanka Travels from 8 Jun to 15 Jun by just reading the reviews of those who have travelled with them.
Our point of contact at Olanka was Kaushi.She was very professional, prompt and efficient and made our planning of this trip smooth.
Though we had to postpone our trip 1 week later due to some medical issue with our travel companion, she efficiently assisted with the re-arrangement of hotel and itineary at such a short notice.
We are really very thankful to her.
Our guide and driver on this trip was Tusha, who made our trip very very enjoyable,memorable and safe.
As we were 4 ladies and above middle age, he ensured our safety and comfort througout the trip.
Initially I had some reservations travelling to Sri Lanka, but now I would say it was really a well arranged, safe and memorable trip.
Thanks to Olanka travel and team

Reply from Olanka Travels
Nice and enjoyable trip to Sri Lanka: We had a great time exploring various sections of the country, which are the most adventurous and verdant places I would suggest to everyone. I used Olanka Travels to book a 5 day, 4 night package. Mrs. Rangika, my travel advisor, planned and oversaw my family's trip expertly, and I heartily recommend her for any tour planning needs. I am grateful to Rangika and Olanks Travels for organizing my unforgettable vacation.

Reply from Olanka Travels
We took a 6 night 7 days tour from olanka. Rangika was the person who helped me with all the bookings and suggestions.. I have really admired her patience in dealing with all the issues that I had raised prior and during the trip. Everything went smooth.. The detailing was really good. And she was quick to answer things.
Olanka travels deserves all the praise for making our vacation in Srilanka a resounding success! Mery’s dedication to providing top-notch service was evident in every aspect of our trip. From seamless transportation arrangements to handpicked accommodations, everything was meticulously planned. Thanks to Olanka travels we were able to relax and enjoy every moment of our journey without any worries. Highly recommend!!
Travelling with Olanka Travels to Sri Lanka was a great experience. Since the day one I started planning, Rangika from Olanka Travels was so helpful and she did a very good job giving us a wonderful memories in Sri Lanka. She was always very quick in responding for all my questions. The driver was so good taking us to all the places we wanted to visit safely. Great job Erangka. Sri Lanka is full of beautiful places and great food to taste. Choosing Olanka Travel is the best choice. Thank you so much Rangika for an unforgettable experience.
I was in Sri Lanka for 18 days together with three other people and I had constant and precise assistance from Janul. A very patient and helpful travel agent who followed the preparation of our holiday step by step. Once we arrived, Tiron Silva guided us. A very kind man, an excellent driver, an exceptional guide who always satisfied our every wish with a smile. He is also a tour guide so he guided us directly in many places. A reliable person who followed us everywhere, taking care of us and not just guiding us. Beautiful experience both for the place (rare Sri Lankan pearl) and for the hotels chosen and for Tiron's work. Thank you. If you can, ask to have him as your guide.
We come from Italy, contacting Olanka Travel by Internet. Since the beginning we have been guided and informed precisely and promptly by Janul on all the tour aspects and details . Once in Sri Lanka we have been welcomed and accompanied by Tiron Silva and his car with care, precision, culture and friendship all over the trip. Thank you again for an unforgettable trip.
My trip was very well organized by ms.mery from olanka travels. Staycation she chose was extraordinary. We are so happy and enjoyed a lot with whole trip. Food, she was taking much care about my daughter's diet. Thanks a lot.
Shakuni was excellent at replying to queries very quickly. I kept forgetting that SL and Spain are five hours apart!
She is knowledgeable and trustworthy. Very good with the clients too!
I came to know about Olanka travels through internet. I had reached out to them for our recent trip to Srilanka. Rangika has been my customer relationship partner and was very understanding and helpful. She understood my requirements and suggested best package for the trip. She also ensured to give us the best driver for the entire duration. Our chauffeur was Janith for the trip and he was very knowledgeable about places, polite and friendly. They both became a friend of us by end of the trip. Excellent service by Rangika and Janith. Highly recommend Olanka travels for trustworthy tour. Thanks for making our journey memorable and smooth.
It was a great holiday with Olanka travels in Srilanka.
Places selected were nice and natural to be explored.
Vehicle was nice , new and good condition.
The driver /guide Susan was really a friend and he was fully supporting us from the beginning to end. We felt him as our sons itself.
It was really a heart breaking moment to part with him in the airport.
Thanks to Olanka
And thanks a lot to Sumudu, the smart girl
Mathunny John
Olanka travel agency is a trustworthy and reputable company I have ever come across. The staff Shanika brilliantly tailored my 6 days short adventure in Sri Lanka from Negombo to Kandy and finally to Nuwara Eliya in a perfect timing with knowledgeable tour guide. Nevertheless, I had some reservations of their promises early but later realised that all are fulfilled in a cleverly crafted itinerary plan perfect to suit my tour experience needed to understand their culture and traditions. Being a first trip with more I covered in effective 5 days of stay, that certainly will set me more days to cover the other parts of Sri Lanka through Olanka travels in future. Nevertheless, I am a very apprehensive and critical person, but their untiring and meticulous effort in crafting itinerary left me speechless. Anyone plan to travel to Sri Lanka can contact Olanka and look for the pleasant and dedicated staff Shanika. Leave the plans to the expert and they will craft the best for you.
Regards
Ishak from Singapore.
Olanka put together a tailored 14 day tour for us providing a great driver/guide and booking the hotels, all done by email & WhatsApp from the UK.
Best holiday we have since our honeymoon 20 years ago.
They randomly add extra 'fees' when you go to check out with them, update policies on the fly, and if there are issues with the tour they straight up lie about what is happening. Avoid them.
You can trust them what they say they deliver. Thanks team Olanka Travels. Cab was quite comfortable. Thanks to Thanuja lakshitha (Cab guy) who shows us around and help us to understand local language also.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.