Olavita 

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Rated 3 out of 5 stars

The oil, or serum, feels nice, ☺️ but after using two bottles, I started a third bottle, I don't see any difference, 😕 so I can't say , I've benefitted, but I will continue with the third, bottle. Pl... See more

Company replied

Rated 5 out of 5 stars

Due to financial constraints beyond my control, I had to ask that my subscription be cancelled. (Absolutely had nothing to do with Olavita products; they are awesome). Arti, an Olavita team member, as... See more

Company replied

Rated 3 out of 5 stars

My card was denied but later was ran through again without a bank confirmation or my confirmation, but thankfully I replied to cancel my or and any subscription after that and customer service "Art... See more

Company replied

Rated 5 out of 5 stars

I watched and read the presentations and still had several questions, and Arti responded quickly and professionally answering each one! I like everything I've seen and read so far.. now it's time... See more

Company replied

Company details

  1. Beauty product supplier

Written by the company

Embrace your unique beauty and feel confident in your own skin. Free from harmful chemicals and irritants Get up to 56% smoother, brighter, healthier skin. Conveniently perform from home - minus the ‘clinical’ costs.


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Breach of guidelines

All reviews

(817)

664 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't order from them

Don't order from them! I ordered the 3 pack and I paid for it on my credit card. I hadn't even received that order when they notified me they were sending another order of three. I contacted them immediately via email and telephone stating that I only ordered the one - 3 pack. They said I subscribed for contiuus deliveries which I DID NOT. Why would I order continuous deliveries when I hadn't tried it yet and to be honest, I NEVER do subscribtions and I certainly wouldn;t have with an order of 3 bottles each month? Sorry - - I don't ever use anything that fast.
They sent me THREE more orders after I kept telling tjem NO MORE. I even called Uniuni (delivery service) cuz I could not get an address so I could return the orders; they could not give me an address either. There was no return address on my package. I am still waiting for all the credits they owe me. What a hassle!!

2 April 2026
Unprompted review
Olavita logo

Reply from Olavita

Hi Anna,

We're genuinely sorry for the frustration and confusion you've experienced.

After receiving your request, our support team took immediate action. As confirmed in our email correspondence, your subscription was canceled and your refund was processed as soon as we were able to review your account. Our agents also sent confirmation of both the cancellation and refund directly to you.

We understand how concerning it can be to receive shipments you were not expecting, and we sincerely apologize for the inconvenience this situation caused. Our team remains committed to assisting you, and if you have any questions regarding the refund or need additional confirmation for your records, please reply to our emails and we'll be happy to help.

Warm regards,
The Olavita Support Team

Rated 5 out of 5 stars

Thank you Dan for helping me

Thank you Dan for helping me and understanding that I had to cancel my order .
You are the 1st person ever that has got back to me so quick
Agin thank you for cancelling my order

10 July 2026
Unprompted review
Olavita logo

Reply from Olavita

Hi Beverley,

Thank you so much for your kind review!

We're delighted to hear that Dan was able to assist you quickly and make your cancellation process smooth and stress-free. Providing timely and understanding support is always our goal.

We'll be sure to share your appreciation with Dan—he’ll be very happy to know that his help made a positive impact.

Thank you for taking the time to share your experience. We truly appreciate your feedback!

Warm regards,
The Olavita Support Team

Rated 5 out of 5 stars

She agreed to cancel subscription

She agreed to cancel subscription
For all the right reasons

Please do not use my last name in any ads
Only my first name
Stephanie

5 July 2026
Unprompted review
Olavita logo

Reply from Olavita

Hi Stephanie,

Thank you for taking the time to share your feedback!

We're glad to hear that your request was handled and that your subscription cancellation was completed smoothly. Our goal is always to make these processes simple, respectful, and stress-free for our customers.

We truly appreciate your feedback and thank you for giving us the opportunity to assist you.

Warm regards,
The Olavita Support Team

Rated 5 out of 5 stars

Mark was amazing

Mark was amazing! He heard me, understood my concerns and responded not only quickly but with such grace. I so appreciate his efforts and I am very grateful.

11 July 2026
Unprompted review
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Reply from Olavita

Hi Tanarae,

Thank you so much for your lovely review!

We're so happy to hear that Mark was able to listen to your concerns and provide the support you needed with care and understanding. Delivering a helpful and respectful customer experience is something we always strive for.

We'll be sure to share your kind words with Mark—he’ll be delighted to know that his efforts were appreciated.

Thank you for choosing Olavita and for taking the time to share your experience. We truly appreciate your support!

Warm regards,
The Olavita Support Team

Rated 5 out of 5 stars

Olavita is an excellent company to get…

Olavita is an excellent company to get in touch with, I sent an email to query something today about my order and within minutes I got an answer straight back which is great as I was expecting to wait longer. They have some great deals and the prices are just right. Thank You Albi you are a good one.

11 July 2026
Unprompted review
Olavita logo

Reply from Olavita

Hi Shirley,

Thank you so much for your wonderful review!

We're thrilled to hear that you had such a positive experience with our customer support team and that your question was answered quickly. We always aim to provide prompt and helpful assistance whenever our customers reach out.

We'll be sure to share your kind words with Albi—your recognition means a lot and we’re sure it will make their day!

Thank you for choosing Olavita and for taking the time to share your feedback. We truly appreciate your support and are delighted to have you as part of the Olavita family.

Warm regards,
The Olavita Support Team

Rated 5 out of 5 stars

I need to make a change in my…

I need to make a change in my subscription and the response was immediate. This is a wonderful product in customer service is exceptional. Arti is wonderful!

9 July 2026
Unprompted review
Olavita logo

Reply from Olavita

Hi Terry,

Thank you so much for your wonderful review!

We're delighted to hear that Arti was able to assist you quickly and that you had such a positive experience with our customer service. Providing fast, helpful, and caring support is always our goal.

We'll be sure to share your kind words with Arti—he’ll be thrilled to know he made a difference!

Thank you for being part of the Olavita family and for your continued support. We truly appreciate you taking the time to share your feedback.

Warm regards,
The Olavita Support Team

Rated 5 out of 5 stars

Great support!

Great support!

10 July 2026
Unprompted review
Olavita logo

Reply from Olavita

Hi Deborah,

Thank you so much for your kind words!

We're delighted to hear that you had a great support experience. Providing prompt, helpful, and caring service is always our goal.

Thank you for choosing Olavita and for taking the time to share your feedback. We truly appreciate your support!

Warm regards,
The Olavita Support Team

Rated 5 out of 5 stars

Arti in customer service is excellent

Arti in customer service is excellent.
Answered e-mail fast, and resolved issue quickly.
Shelly Spangler

9 July 2026
Unprompted review
Olavita logo

Reply from Olavita

Hi Shelly,

Thank you so much for your wonderful review!

We're thrilled to hear that Arti was able to assist you quickly and resolve your issue efficiently. We'll be sure to share your kind words with him—he'll be delighted to know he made a positive difference in your experience.

Thank you for choosing Olavita and for taking the time to recognize our team. We truly appreciate your support!

Warm regards,
The Olavita Support Team

Rated 5 out of 5 stars

Veronica was very helpful

Veronica was very helpful. I have a great experience with my Olavita serum and Liquid Solution and my eye product. The eye product got rid of my puffy eyes and the dark circles are fading. I would recommend Olavita products.

9 July 2026
Unprompted review
Olavita logo

Reply from Olavita

Hi Gloria,

Thank you so much for your wonderful review!

We're thrilled to hear that Veronica was so helpful and that you've been having such a positive experience with your Olavita Serum, Liquid Solution, and Intense Eye Revive™ products. It's especially great to hear that the eye product has helped reduce your puffiness and that you're noticing your dark circles fading.

We'll be sure to pass along your kind words to Veronica—she'll be delighted to know she made a difference in your experience.

Thank you for your recommendation and for choosing Olavita. We truly appreciate your trust and support!

Warm regards,
The Olavita Support Team

Rated 5 out of 5 stars

Veronica assisted me in sorting out an…

Veronica assisted me in sorting out an issue. She responded to my email within 10 minutes and the problem was solved.

10 July 2026
Unprompted review
Olavita logo

Reply from Olavita

Hi Brooke,

Thank you so much for your wonderful review!

We're delighted to hear that Veronica was able to assist you quickly and resolve your issue. Providing fast, efficient, and helpful support is something we always strive for, and we're thrilled that your experience reflected that.

We'll be sure to share your kind words with Veronica—she'll be happy to know that her quick response made a positive impact.

Thank you for choosing Olavita, and please don't hesitate to reach out if you need anything in the future.

Warm regards,
The Olavita Support Team

Rated 5 out of 5 stars

Thank you for your professional…

Thank you for your professional handling of my cancellation,
Veronika is efficient in her role and did not make me feel uncomfortable in this situation, she is a keeper👋

9 July 2026
Unprompted review
Olavita logo

Reply from Olavita

Hi Rosie,

Thank you so much for your wonderful review!

We're delighted to hear that Veronika handled your cancellation professionally and made the process comfortable and stress-free for you. Providing efficient, caring, and respectful support is exactly what we strive for, and we're thrilled that your experience reflected that.

We'll be sure to share your kind words with Veronika—she'll be especially happy to hear that she's "a keeper"! 😊

Thank you for giving us the opportunity to assist you, and please don't hesitate to reach out if you ever need anything in the future.

Warm regards,
The Olavita Support Team

Rated 5 out of 5 stars

Cancellation

Although I cancelled my order, Mark handled my request with dignity and grace. Thank you Mark for your prompt attention, it is appreciated.

9 July 2026
Unprompted review
Olavita logo

Reply from Olavita

Hi Valerie,

Thank you so much for your kind review!

We're delighted to hear that Mark handled your request with dignity, grace, and prompt attention. Providing respectful, caring, and efficient support is exactly what we strive for, and we're pleased that your experience reflected that.

We'll be sure to share your wonderful feedback with Mark—it will mean a lot to him.

Thank you for giving us the opportunity to assist you, and please don't hesitate to reach out if you ever need anything in the future.

Warm regards,
The Olavita Support Team

Rated 5 out of 5 stars

Veronica was very supportive

Veronica was able to swiftly resolve my issue. I truly appreciated her prompt attention. Thank you very much.

8 July 2026
Unprompted review
Olavita logo

Reply from Olavita

Hi Monica,

Thank you so much for your kind review!

We're delighted to hear that Veronica was able to swiftly resolve your issue and provide the prompt attention you needed. Delivering fast, supportive, and caring service is exactly what we strive for, and we're so pleased that your experience reflected that.

We'll be sure to share your wonderful feedback with Veronica—it will mean a lot to her.

Thank you for choosing Olavita, and please don't hesitate to reach out if you ever need anything in the future.

Warm regards,
The Olavita Support Team

Rated 5 out of 5 stars

In a word "Dan"

In a word "Dan".
dan provided excellent service.
Also, Thank You Olivia for taking the time to see that your staff, specifically "Dan" is recognized for providing Excellent Service to me.
God bless you both!
Sincerely, Grace Charlton

6 July 2026
Unprompted review
Olavita logo

Reply from Olavita

Hi Grace,

Thank you so much for your heartfelt review!

In a word, "Thank you!" 😊

We're absolutely delighted to hear that Dan provided you with excellent service. Delivering caring, attentive, and exceptional support is what we strive for every day, and we're thrilled that your experience reflected that.

We'll be sure to share your kind words with Dan—he'll be truly touched by your recognition. Olivia and the entire team also greatly appreciate your thoughtful message and support.

Thank you again for your kindness. Wishing you all the very best, and may God bless you as well.

Warm regards,
The Olavita Support Team

Rated 5 out of 5 stars

Swift cancellation by Arti

Swift cancellation by Arti. Very good business procedure.

7 July 2026
Unprompted review
Olavita logo

Reply from Olavita

Hi Kathleen,

Thank you so much for your kind review!

We're delighted to hear that Arti was able to assist you with a swift cancellation and that you were pleased with the process. Providing efficient, straightforward, and professional service is something we take great pride in.

We'll be sure to share your kind words with Arti—they'll mean a lot.

Thank you for choosing Olavita, and if you ever need anything in the future, we're always here to help.

Warm regards,
The Olavita Support Team

Rated 5 out of 5 stars

Mark with Olavita graciously agreed to…

Mark with Olavita graciously agreed to cancel the product orders that were placed without my consent, by my daughter, who is a minor. Thank you very much Mark for your help and understanding!

7 July 2026
Unprompted review
Olavita logo

Reply from Olavita

Hi Robin,

Thank you so much for your kind review!

We're delighted to hear that Mark was able to assist you with understanding and compassion. We completely understand the situation, and we're pleased that we could quickly resolve your concern and provide the support you needed.

We'll be sure to share your kind words with Mark—they'll mean a great deal to him.

Thank you for giving us the opportunity to help, and please don't hesitate to reach out if you ever need anything in the future.

Warm regards,
The Olavita Support Team

Rated 5 out of 5 stars

Mark helped me with my problem..he was…

Mark helped me with my problem..he was very kind and sorted things out quickly and efficiently.

7 July 2026
Unprompted review
Olavita logo

Reply from Olavita

Hi Julie,

Thank you so much for your kind review!

We're delighted to hear that Mark was able to help with your concern and that he provided quick, efficient, and kind support. We'll be sure to share your wonderful feedback with him—it will mean a lot.

Thank you for choosing Olavita, and if you ever need anything in the future, we're always here to help.

Warm regards,
The Olavita Support Team

Rated 4 out of 5 stars

Artí was quick at helping me with…

Artí was quick at helping me with concern I had. Very. Quick and efficient return to my concern. Thank you very much I wish the cream and serum worked for me but I’ve notice no change.

7 July 2026
Unprompted review
Olavita logo

Reply from Olavita

Hi Kim,

Thank you for taking the time to share your experience.

We're delighted to hear that Arti was able to assist you quickly and efficiently with your concern. We'll be sure to pass along your kind words to her.

We're sorry to hear that the cream and serum didn't deliver the results you were hoping for. We understand that everyone's skin is unique, and results can vary from person to person.

Thank you for giving Olavita a try, and please don't hesitate to reach out if there's ever anything else we can assist you with.

Warm regards,
The Olavita Support Team

Rated 1 out of 5 stars

I have to say I did place an order and…

I have to say I did place an order and I did receive it. That being said, around a month later I received another order that I did not place. Not happy….. haven’t been able to find the right area to tell someone I DONT want anymore!

7 July 2026
Unprompted review
Olavita logo

Reply from Olavita

Hi Sheila,

Thank you for your feedback, and we're sorry for the confusion regarding your recent order.

We've reviewed your account and have already resolved the matter by **canceling your subscription and processing a full refund**. The refund should appear in your original payment method within **3–5 business days**, depending on your bank or payment provider.

Although we hadn't heard from you directly before your review, we're always happy to help. If you ever have any questions or concerns in the future, please reach out to us by email so we can assist you as quickly as possible.

Thank you for giving us the opportunity to make things right.

Warm regards,
The Olavita Support Team

Rated 5 out of 5 stars

I requested a cancellation of the…

I requested a cancellation of the Olavita skin care and sent an email. Within minutes I received a response from customer service representative Mark. They not only cancelled my subscription but offered me to keep the new shipment! That’s incredible customer service. If you need to contact them, never hesitate! They are there for you!

7 July 2026
Unprompted review
Olavita logo

Reply from Olavita

Hi Angel,

Thank you so much for your amazing review!

We're delighted to hear that Mark was able to respond within minutes and quickly take care of your request. Providing fast, caring, and hassle-free support is exactly what we strive for, and we're thrilled that your experience reflected that.

We'll be sure to share your kind words with Mark—they'll mean a lot to him!

Thank you for giving us the opportunity to help, and we're always here if you ever need anything in the future.

Warm regards,
The Olavita Support Team

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