Omega Rental Cars - Christchurch Airport Reviews 3,165

TrustScore 4.5 out of 5

4.7

158 Orchard Road, Mustang Park, 8051 Christchurch, Harewood, NZ


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See what reviewers are saying

Rated 5 out of 5 stars

Friendly and welcoming team at Christchurch. Right from the pickup at the airport to driving away from the depot the process was so streamlined and just easy. Originally booked a smaller vehicle,... See more

Rated 5 out of 5 stars

Great price, friendly staff and the vehicle was roadworthy. Vehicle was ready for pickup and return was seamless. I use Omega when I am in New Zealand and perhaps a rewards system might be a good id... See more

Rated 5 out of 5 stars

We have used your company many times, always easy booking system, lovely staff at the end of the phone if you have queries and the staff at the pick up/drop points are so friendly. Pricing is good, e... See more

Rated 3 out of 5 stars

The car consumed more petrol than usual. I'm used to driving a RAV4, so I have a good sense of typical fuel costs. I believe the car was not well-maintained and was quite old. I was happy to be assi... See more


Company details

  1. Car rental company
  2. Car accessories shop

About Omega Rental Cars - Christchurch Airport

Written by the company

Omega Rental Cars

25 yrs

Trusted by customers from around the world for over 25 years!


Why book with Omega

Upfront and Honest Service

With no hidden extras

24hr AA Roadservice

In the unlikely event of a breakdown, you're covered

Unbranded vehicles for added security

Our cars are completely free of rental car company stickers and branding, which many of our customers prefer.

Trusted by 400,000+ customers

We've been around for over 25 years and have satisfied the rental car requirements of over 400,000 customers in this time.

Free stuff!

We provide free children's car seats, free additional drivers, maps and unlimited kilometre rates.

Great value insurance options

Our CDW (Collision Damage Waiver) is one of the most competitive in the NZ market and gives you the option of a NIL Excess

Senior Saver 65 Years+

Written by the company

10% discount for our most experienced drivers
We recognise that we all get better with age, once we have the wisdom that comes from life experience on our side. As a recognition to our customers who are over 65 years of age, we would like to provide a 10% discount to celebrate our most experienced drivers. Simply book online and use promo code ‘seniorsaver’ with your booking.

COVID-19 Promise: Free Cancellation

Free Cancellation if Alert L3 or L4 Lockdown Prevents Your Travel

Free Cancellation if Alert L3 or L4 Lockdown Prevents Your Travel
If you have a booking with us, and the NZ or AU governments brings in NZ Lockdown Alert Level 3 or 4 or Australian border closures which prevent you from travelling (or the bubble is suspended), we won’t charge you any cancellation or amendment fees.

Contact info

  • 158 Orchard Road, Mustang Park, 8051, Christchurch, Harewood, New Zealand

  • +64 3 360 2885

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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Replied to 56% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Attractive pricing

Attractive pricing. Car condition is average but working well through the 6 days without issues. Would have been better if there can be some service level on availability for models that need to request rather than giving an open date on response.

30 August 2025
Rated 4 out of 5 stars

Friendly, efficient service

Friendly, efficient customer service, the terms and conditions of hire were explained clearly and it was very easy to upgrade our car to a larger size and more power to meet our needs. The car was checked and met our requirements.
When we returned the car the staff member was welcoming and easy going and made the process very simple and relaxed.

10 September 2025
Unprompted review
Rated 3 out of 5 stars

Not a totally satisfying ride

It was quite inconvenient for is to contact the car rental office to pick us up from the airport as we are first time visiting NZ.
We were also quite disappointed when we got the car. It looked like it was not thoroughly cleaned after the last user.
The car did serve us quite adequately for the duration of our trip.

27 August 2025
Rated 5 out of 5 stars

Great 70+ discount

Everything went smoothly. Very. Very appreciative of your willingness to rent to a 70+ customer and then to top it off with an aged discount. We'll done. Will recommend you to all.

31 August 2025
Rated 5 out of 5 stars

Superb overall

Omega were just excellent. Good car at a good price with very efficient, friendly, and great service. I would not hesitate in recommending Omega to everyone.

29 August 2025
Rated 5 out of 5 stars

From pick up to drop off the customer…

From pick up to drop off the customer service was 10/10. The team were friendly and helpful. We were able to get a car with a car seat at a really affordable price. As soon as we had dropped the car off the shuttle was already there waiting for us. Highly recommend and would definitely rent from Omega Rental cars again.

20 August 2025
Rated 4 out of 5 stars

Good service and thoroughness

Good service. Phoned to check for suitable vehicle for a family of four and was provided sound advice. Reliable vehicle and economical. Baby carseats installed on pickup. Gps device fitted by service tech onsite. Shuttle bus service from the airport and on return. Thanks for your professional service.

18 August 2025
Rated 5 out of 5 stars

Recommend these guys!

Easy website to navigate for booking, plus an easy and excellent service getting from the airport to their depot and back. The best priced rental cars I found online too!

18 August 2025

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