One4all Gift Cards Ireland Reviews 

4,566
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Looking at 334 reviews, most reviewers were unhappy with their experience overall. Many customers found the website difficult to use and navigate, often encountering issues when trying to activate or use their cards, leading to frustration and wasted time. People frequently reported problems with payment, such as cards not working, being rejected at tills, or difficulties with converting funds, including issues with non-EU billing addresses for digital cards. Reviewers also expressed significant dissatisfaction with customer service, describing it as unhelpful, slow to respond, and providing templated or incorrect information, making it hard to resolve issues. Some people were dissatisfied with the product itself, particularly regarding the personal information printed on gift vouchers and the perceived difficulty in accessing funds or using the cards. However, some customers also noted positive aspects, such as the ability to convert cards to a Visa option, which expanded spending choices, and found the process easy to navigate and purchase.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing significant frustration and calling... See more

Payment

People report negative experiences with payment, citing numerous issues with card functionality and... See more

User experience

Consumers find the user experience to be ambiguous, with many reporting significant difficulties and... See more

Website

Reviewers express significant frustration with the website, describing it as unusable and a total nightmare... See more

Customer service

Customers consistently note negative experiences with customer service, often describing it as disappointing,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I liked that I didn't have to queue in a post office to buy 48 vouchers. However I am gifting these vouchers and I was very disappointed that every voucher was in a sealed envelope with my full name a... See more

Company replied

Rated 3 out of 5 stars

There was some confusion about wether you can cash in the balance on card also about the Visa option,but was able to clarify the issues Some of the phone staff were useless but others were brilliant.... See more

Company replied

Rated 3 out of 5 stars

The process to purchase online is quick, delivery and updates on gift card despatching also good. But couldn't find the"add a message" option so recipients had to guess it was from me in New Zealand... See more

Company replied

Rated 3 out of 5 stars

I wanted to convert my Christmas gift vouchers to PS5 game vouchers. I managed to get it to work with 4 cards, but my fifth card wouldn't work. The reasons given by the error messge we're kinda unhe... See more

Company replied


Company details

  1. Corporate gift supplier

Written by the company

With a One4all Gift Card, you can be sure you’re giving a gift your recipient will love. Why? They can spend it almost anywhere, on almost anything – whether they’re a fashionista who needs to stay on top of the latest trends, a foodie with an adventurous palate, a movie-buff who can’t miss seeing the latest blockbuster on the big screen, a spa goddess who loves being spoiled with luxury treatments, or a tech guy who’s not himself without the best gadgets…we could go on! With hundreds of stores and services to choose from, the One4all Gift Card is the ultimate gift of choice. Our Gift Cards come in both Physical and Digital versions (which can be customised & sent with a personal video message), and can redeemed with top retailers across Ireland such as Tesco, Penneys, IKEA, Arnotts, Harvey Norman, Woodies & many more. If you have experienced an issue spending your card either in-store or online, or need assistance in any other way, please email custserv@one4all.ie quoting 'Trustpilot' and we will be happy to resolve the issue to your satisfaction. Contacting our customer service team is the best way to reach a swift and satisfactory resolution to any issue. We look forward to hearing from you.

One4all Gift Cards

Written by the company

Say Thank You Teacher with a One4all Gift Card
From the first shaky sentence to the moment everything finally clicks, teachers and SNAs are there for it all. The quiet encouragement. The extra patience. The belief that helps shape confidence, curiosity and young minds. A One4all Gift Card is a simple gesture that carries real thought behind it. It gives your child’s teacher or SNA the freedom to choose something they truly want, whether that’s a small treat, something special, or something they’ve had their eye on for a while. With a One4all Gift Card they can spend it directly in-store or online with 1000s of retailers on 1000s of brands like Penneys, Brown Thomas or Currys so they’ll find something they’ll truly love. To make your thank you even more special, every gift card purchased on our website before the 29th June comes with a FREE Super Teacher greeting card, big enough to be shared, signed and filled with messages from the entire class.

Contact info

2.8

Average

TrustScore 3 out of 5

5k reviews

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2.8

All reviews

(4,566)

325 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Card on my wallet on phone doesn't work !!!

Hi, I added my one for all voucher card to my wallet on my phone. Tried to buy numerous things online and the card wouldn't work.

18 January 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Denis, our sincere apologies for the inconvenience and frustration caused. We have requested for a member of the customer service team to get in touch with you regarding a resolution.

Rated 1 out of 5 stars

Just buy something else

You are literally get a gift card and then need to have a work around to buy something online and get less than what you have on the card because you have to do something goofy, buy something else

11 March 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi There, We appreciate you sharing this. We're sorry the gift card process was not seamless and you encountered difficulties using it online. If you are using the gift card in a store you can use it as part payment by informing the cashier of the balance on the card and by paying the remaining balance via alternative means. Most retailers can accept up to three forms of payment, but it does depend on each individual retailer if part payment is accepted.

Unfortunately, this cannot be processed online. When spending online the balance of the gift card must cover the full transaction cost.

Rated 1 out of 5 stars

Would give zero stars if I could

Would give zero stars if I could. This is a SCAM.
You get gifted a card. Try to “Scratch” the cover off the CVV Number on the back so you can spend online and without fail it will disintegrate leaving the CVV unreadable. Guess what.. Now you can’t use the card online. So you phone up the worst Customer Service call center in the world to be told “We can replace the card for a €5 fee”.
Absolute scam. The cards are deliberately designed this way so they can screw money out of people in fees.
This has happened with every card I’ve received without fail no matter how gently you try to scratch the panel as instructed on the card.
Scam and awful customer service.
If you don’t know what to get someone as a gift just give them the cash.
Trust me EVERYONE prefers cash to all the difficulties using scam gift cards like these.

7 March 2026
Unprompted review
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Reply from One4all Gift Cards Ireland

Hi Stephen , We appreciate you bringing this to our attention. We're sorry you had trouble revealing the CVV and that our customer service experience did not meet your expectations. We have reached out to you directly via your Trustpilot account in a request for further information so we can follow up and assist.

Rated 1 out of 5 stars

Still waiting on product

Still waiting on product, an Xbox voucher never received over a week still waiting.

6 March 2026
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Reply from One4all Gift Cards Ireland

Hi David, we are very sorry to learn of this and do apologise for the inconvenience caused. We can confirm that the code was generated successfully, so we have resent the E-Code email to you directly. Please ensure to check your other folders if not received as a priority.

Rated 1 out of 5 stars

Recieved a digital card and tried to…

Recieved a digital card and tried to purchase a physical one on there website with it however it took my money and said there was an error. This was on the 1st of February, Have rang them 6 times since, been hung up on and been promised a physical card would be sent out which it hasn't and were now 6 weeks on.Have now logged the case with the financial ombudsman man and am waiting for a final response letter to bring to them however they are now ignoring my request for that.please send me my final response letter

1 February 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Sam, We are very sorry to hear about the trouble you experienced with your digital card and the subsequent issues. We regret the inconvenience caused by the error, the multiple calls, and the delay in receiving your physical card and final response letter. We have reached out to you directly via your Trustpilot account in a request for further information so we can follow up and assist.

Rated 1 out of 5 stars

Getting access to your site and making…

Getting access to your site and making transactions is very difficult. There is a long lag between seeking access and receiving the confirmation email with the numerical code.
Secondly, why can we not have a telephone number outside Ireland, the UK or Netherlands, if we can have an address in Timbuktu?
More positively, the person I spoke to when I rang your call centre was very helpful.

2 March 2026
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Reply from One4all Gift Cards Ireland

Hi Declan, We appreciate you bringing these issues to our attention. We're sorry that gaining access to our site and making transactions has been difficult and that the confirmation email was delayed. We're glad that our call center representative was helpful and we have logged your valuable feedback for review.

Rated 3 out of 5 stars

There was some confusion about wether…

There was some confusion about wether you can cash in the balance on card also about the Visa option,but was able to clarify the issues
Some of the phone staff were useless but others were brilliant...

20 February 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Maurice, We appreciate your feedback and are sorry for any confusion regarding card balances and Visa options. We'll address your concerns surrounding the support you received to improve our service. Thank you for highlighting this.

Rated 1 out of 5 stars

Worst card to give anyone unless you…

Worst card to give anyone unless you hate them and want to cause them a huge headache. Customer service is incompetent and the company seems to be ran by crooks. Please avoid.

Hi you reached out but I can't find reference number to log in and reply. If you look at your own records you will see that I have been waiting in a replacement card since February 12th. Was told I would receive within 5 to 7 working days. When it did not arrive I called and was told it was only posted on February 18th but was assured I would receive by February 27th at latest. Had to ring yet again yesterday as still no sign of my card. And still today on March 3rd there is no sign. Really disgraceful service.

2 March 2026
Unprompted review
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Reply from One4all Gift Cards Ireland

Hi Hannagh, We appreciate your feedback and regret that you had a negative experience. We're sorry for the issues you faced and the frustration it caused. We have reached out to you directly via your Trustpilot account in a request for further information so we can follow up and assist.

Rated 2 out of 5 stars

App requesting password

Update : Contacted help as advised & got this reply no help"
We'd Love to hear your views on our Customer Service by completing our survey here." , app is not working ???
App requesting password, only updated a couple of days ago, stated sent an email but no email recieved ? Will try again tomorrow, with another star removed if not working.

1 March 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Neal, We're sorry you didn't receive the password reset email. We appreciate you letting us know. If you have not received the password reset email on your next attempt, please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you.

Rated 1 out of 5 stars

Poor experience

Poor experience. Have spent 20 minutes trying to order a digital card. The following went wrong:
1. it said that the city was incorrect which I had in as 'Dublin 18'???
2. it wouldn't let me go back and edit the address despite numerous attempts.
3. When I did cancel the order, start again and amend city to just Dublin, it then said I didn't have enough money in my Apple Pay account, even though my wages have just been paid and there is ample funds.
4. I then processed the payment with my bank card and verified the purchase on my banking app. When I went back into the app, it said - 'Something went wrong with your request. Please try again later'
5. When I logged into my email it said - 'Order Confirmed' but it gives me 'Delivery and Tracking' details even though I clearly purchased a 'Digital Gift Card'.

Really surprised at this experience

1 March 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Gary, we are very sorry to learn of this and do apologise for the inconvenience that has been caused. Upon review of your digital order, we can confirm that it was processed successfully and is showing as available to send under your account.

To send a digital gift card, please log into your account on www.one4all.ie and select My Gift cards in the top right corner if on PC, if on a mobile device you will be able to find this option by selecting the three lines in the top left corner.

Here, you will have the option to Spend and Send a Digital gift card. Select Send. You will now be able to customise the gift card and send it to the intended recipient.

Rated 5 out of 5 stars

Great service

Very quick in the post as I ordered the physical cards which arrive within 2 days. Well done one for all.

24 February 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Sandra, thank you for leaving us a review. We appreciate you taking the time to do so, warm regards, the O4A team.

Rated 5 out of 5 stars

Handy enough

Handy enough

23 February 2026
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Reply from One4all Gift Cards Ireland

Hi Xavier, thank you for leaving us a review. We appreciate you taking the time to do so, warm regards, the O4A team.

Rated 4 out of 5 stars

Easier to access card and easy to set…

Easier to access card and easy to set up virtual Visa card

21 February 2026
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Reply from One4all Gift Cards Ireland

Hi Seamus, thank you for leaving us feedback, having used our website to order a virtual visa gift card. We appreciate you taking the time to let us know how your experience was, warm regards, the O4A team.

Rated 3 out of 5 stars

Constant resetting of passwords very…

Constant resetting of passwords very annoying otherwise happy with the experience

20 February 2026
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Reply from One4all Gift Cards Ireland

Hi Debbie, We appreciate your feedback. We're sorry the password resets are frustrating. We'll review our process to improve your experience.

Rated 4 out of 5 stars

The introduction of the prepaid visa…

The introduction of the prepaid visa service is a good one, you can spend anywhere now, however it is not easy to find where you convert the one for all to the visa, improve this in the website would improve the service even further.

20 February 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi James, thank you for your feedback. Please see the instructions below on how to purchase a Virtual Visa

You can only purchase a Virtual Visa card if you are an existing Chip & PIN or Digital reloadable cardholder (loads of over €150).

You need to login to your One4all Account at one4all.ie and search for Virtual Visa in the Where to Spend pages.

Follow the on screen prompts to use your existing Chip & PIN or Digital reloadable card to purchase Virtual Visa (restrictions apply).

Please note;

You must have a valid ID verification status to purchase a Virtual Visa
There is a minimum €50 swap value

Rated 5 out of 5 stars

Safe way to gift someone

Fast, efficient and safe way to gift someone. Multiple stores to be used in

19 February 2026
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Reply from One4all Gift Cards Ireland

Hi John, thank you for leaving us a review. We appreciate you taking the time to do so, warm regards, O4A team.

Rated 5 out of 5 stars

great help from your team with a…

great help from your team with a problem thank you

25 February 2026
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Reply from One4all Gift Cards Ireland

Hi Raquel, thanks for letting us know that our CS team were able to resolve your issue, warm regards, the O4A team.

Rated 5 out of 5 stars

Great service

Great service

16 February 2026
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Reply from One4all Gift Cards Ireland

Hi James, thanks for leaving us a review, warm regards, the O4A team.

Rated 5 out of 5 stars

Very Convenient Product and Service

I have to say I am surprised at the amount of negative reviews. I'm years using One4all and find it brilliant to use. Seamless. So many outlets to spend. I had a card issue a few weeks ago, could not access the monies on the card. I rang One4all, my call was answered promptly. The administrator was very helpful and professional. By confirming my identity and answering a few questions, I received my new card within 7 days. It's now working perfectly. I'll continue using One4all.

24 February 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Andrew, thank you very much for your glowing review of O4A. We really appreciate you taking the time to leave it for us, warm regards, the O4A team.

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